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October 2023 by Damian Kostiuk
Rip off. I asked them to do a simple job, and NOT to do other stuff. They overcharged for the work I asked them to do, and then "accidentally" did the work I didn't want them to do because I would do it - and whined until I paid them for the work I specifically asked them not to do and they acknowledged shouldn't have done. Never going back, and suggest you do not, too.
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August 2023 by nate tinsley
Great job on my 09 audi cabriolet, they even did additional touch up for free. Great price, excellent customer service, would do biz again.
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June 2023 by Mark Goodwin
Very knowledgeable and thoughtful about recommendations for appropriate and least cost for repair. Miguel volunteered a series of progressive options to fix A without B and C, versus A with B and C, versus A and C only, etc. that is, the customer develops a well-formed perspective on the nature of the work, especially with regard to the basic common elements of the repair, so that saving are possible through “à la carte” selection. We wanted the hood repainted, but without blending to the other adjacent panels, and a second unrelated cosmetic repair to the rear quarter panel area. Also, we had a strict budget, so the à la carte options allowed us to assess whether our goal was attainable at the required price. In my experience, this sort of estimate is difficult to obtain, because most auto body repair shops seek a restoration to “good as new, with respect to age of vehicle” that requires extensive blending of paint far from the region of actual damage; also, some customers may flinch at the notion of disclosing the budget, but we did not feel any sense that the shop was using that information to our disadvantage. To be clear, there is no doubt that Miguel and partners have a strong sense of personal excellence to do the very best job, and the à la carte option that I describe does restrict their ability to accomplish “insurance-grade” repairs. However, for voluntary repairs (as is our case) we simply wanted some items fixed that were NOT the result of an insurance-reported collision (for example, the hood is starting to lose paint for this older vehicle, and we want to forestall future rust damage). We want the paint to “match”, but we are not concerned with blending to the other panels. We have no intention of selling this vehicle, so we are not interested in preserving or maintaining the blue book value. Ours is an uncommon perspective, and a repair shop generally avoids this sort of request because (I suspect) there is a high risk that the customer’s expectations will not match the outcome (that is, a naïve customers’s response at pickup could be, “well, I know I requested no blending to the other panels, but I thought it would look better than *this*…”, which would lead to a dissatisfied customer and, subsequently, an erroneous erosion of the shop’s reputation, were the dissatisfaction to materialize as a bad google review or even simply neighborhood chatter…ANYHOW…we made it clear to the shop that we knew the awkward position, but also demonstrated that we had à realistic expectation. Miguel wrote out a very detailed description of the work plan, for us to approve (this protects the shop *and* the customer, dig it?). Miguel was courteous, informative, and thoughtful, AND he brought up some obvious questions we had failed to ask. We left the shop with a very thorough understanding of the work plan, within budget.
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June 2023 by Sheri I.
I always go here. I can drop my car late in the event of an emergency and get my car for minor repairs early the next day. Its close by so I can walk and pick up my car.
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May 2023 by Don Smith
I recently had the pleasure of using Benjamin's Auto-Body for repairs on my vehicle, and I am delighted to share my positive experience. The level of service and workmanship provided by Benjamin's Auto-Body was truly exceptional.From the moment I walked into their facility, I was greeted by a friendly and knowledgeable staff who made me feel welcome and reassured. They took the time to listen attentively to my concerns and thoroughly explained the repair process, ensuring I was well-informed every step of the way.The quality of work performed on my vehicle exceeded my expectations. The team at Benjamin's Auto-Body displayed meticulous attention to detail, and the end result was a flawless repair that made my car look as good as new. The craftsmanship and precision demonstrated in their work were truly commendable.Throughout the entire process, communication was outstanding. I received regular updates on the progress of the repairs, and any additional issues or changes were promptly discussed with me. This level of transparency and professionalism helped me feel confident that my vehicle was in capable hands.I would highly recommend Benjamin's Auto-Body to anyone in need of automotive repairs. Their exceptional service, attention to detail, and commitment to customer satisfaction truly set them apart. I am grateful for their expertise and dedication, and I will certainly be returning to them for any future automotive needs.Thank you, Benjamin's Auto-Body, for providing such a positive and hassle-free experience. Keep up the fantastic work!Best regards,Don Smith
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May 2023 by Sahil Shah
I came to Benjamin's shop with a scratch on the front fender of my Mazda CX5, and Miguel gave me a reasonable quote to get it painted. Their turnaround time was quick - I dropped off the car Wednesday evening and it was ready Friday morning. Quality was excellent too, couldn't tell the scratch even happened. Happy to give Benjamin my business in the future!Service: Painting
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March 2023 by Daniel L.
I had an accident and went to Benjamin's. Insurance covered everything but the deductible. Then Benjamin's called me and told me my brakes were in bad shape. They fixed that up for a very reasonable price. Then I got COVID and they held onto my car while I was sick. When I was better, but still possibly contagious, I didn't want to go to the shop. So they drove my fixed car to my house. They had washed the outside and cleaned and vacuumed the inside. They had even fixed a bit of a hanging bumper for fee.Great service, very friendly, very knowledgeable, fair pricing. Highly recommend.
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January 2023 by Ryan Segrist
Benjamin's Auto Body did a fantastic job fixing up my car. They were regularly in contact with me about the details and timelines, and we're unfailingly courteous and professional. They are awesome to work with!
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November 2022 by Andrew Smith
Great guys and transparent costs. They helped me fix a piece of my car so that they did not have to charge me, too.Service: Body & Trim
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November 2022 by Fatimah Goodwin
They did a great job. They were very professional and kindService: Body & Trim
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August 2022 by Patrick Roach
Worked with my insurer to turn around the repair promptly. They had to wait 5 biz days for the needed parts, but did the work quickly and well. Kept me informed all along.
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July 2022 by Vedika Bandhi
After going to many mechanics and being told they couldn’t fix my AC, I decided to just go to a Honda repair shop. However, I was given a 2 week wait period to just get a diagnosis on my car so I decided to go around the corner and try one last local mechanic in the mean time. I’m so grateful I made that choice — Benjamin and his team were quick to figure out what was wrong, order new parts, and test my car out to make sure everything was working in time for a road trip I was taking a week later. When I picked up my car and mentioning the road trip, Benjamin immediately made sure his team double checked my oil and tires before I left.A great price and excellent customer service, I’ll definitely be coming back here for any future car needs!Service: Air conditioning
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July 2022 by Sarah Bloom Raskin
Always a pleasure to deal with Benjamin! He makes the autobody process pleasant, and your car looks better than how you left it. Benjamin is my "go to", and I recommend him highly.Service: Body & Trim
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July 2022 by L Depp
The shop do good work and the guys fantastic
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April 2022 by Rebecca M.
I just got my car back today, and it was a pretty seamless experience. First, they communicate via email! As I spend most of the work day in meetings, the email option was really nice. Second, my car looks good and was done during the quoted time frame. I honestly cannot speak to pricing, since I have never needed body work before, but it seemed reasonable for the amount of work I needed and for the DMV. Third, Benjamin is a gem. He's very friendly and will put a smile on your face.
