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January 2024 by Carol T.
Have been ordering Allegro pantyhose light compression for many years and always wear to prevent swelling.
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December 2023 by Jay Hamilton
Nice person helpful
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March 2023 by Ken L.
Paid for expedited 2 to 3 day shipping. It has now been 4 days and I was just notified by USPS that I should receive the item in the next 5 days. Don't count on getting the shipping that you paid for Company refunded the shipping cost but that doesn't help me as I needed the item in the 2 to 3 days as advertised.
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October 2021 by Fred
Hope you do not have to return anything!They kill you with return fees! I spent $85 and after returning, I got $69 back.Big rip off!!!!!
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July 2021 by Jacqueline Mercurio
UPDATE: Apparently I was lied to by the CS agent. The company DID NOT send out half the order the next day as promised. Now a full 48 hours after the promise and nothing. I will never purchase from this company again. A backorder was disappointing, and I may have returned in the future. But a LIE? No thank you. I am hoping that they return my money. If not, I'll go down to my bank and dispute the charge. While this is my first order and I have not yet rec'd the items, the customer service is outstanding. After receiving notification that item(s) were backordered, the customer service agent split the order so that I could have at least half of my order and refunded me the shipping. If the product delivers as well as the customer service, I'll be a return customer for life.
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June 2021 by Lisa Aka Magnolia Intuitions S.
Worst customer service ever. I ordered a compression garment to be delivered today. I paid for the overnight shipping. I ordered it two nights ago. I won't be receiving it tonight so I have to call in sick for my flight attendant work trip tomorrow because I cannot fly without a compression garment. I have Lymphedema in my left arm because of breast cancer two years ago. My other one was completely destroyed and I can't wear it either tomorrow. I now have to call in sick and have my reliability called into question because of the very crappy customer service of this company. The guy I talked to on the phone an hour ago couldn't care less. Don't order from them!
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October 2020 by Fred Rahaei
Hope you do not have to return anything!They kill you with return fees! I spent $85 and after returning, I got $69 back.Big rip off!!!!!
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May 2020 by Torie Smith
Exemplary customer service. They respond immediately to any communication. Perfect from order to shipping to delivery. Great prices, especially when they shoot a coupon my way. Impressive!
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January 2020 by Christine Rovnyak
inaccurate order received and customer service severely lacking. best they can do is refund $3.99 shipping on $100 pair of hose that is not the specs i ordered. was told here's the link if i want to return. how about working to get orders correct and make the customers happy. very poor experience and i will not order again.
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December 2019 by Nilay Yüksel
Absolutely spectacular, awesome costumer service!!Very reliable company! Special thanks to Kurt from customer service!!
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October 2019 by Lou Magee
Fast service, knowledgeable sales people, and great return policy. No complaints and have been doing business with them exclusively for several years.
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September 2019 by Debbie Wanner Weinke
They have excellent customer service. They also get the answers I need.
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June 2019 by Claire S.
BEFORE I ordered for the first time, I sent a message asking if they could include an itemized invoice with my order. I needed the receipt to submit to my health insurance company for reimbursement. I NEVER received a reply. Rather insulting, but I have lymph-edema and needed the products. So I placed my order anyway, with fingers crossed. My order arrived with the box torn and the shipping label attached to the BOTTOM of the shipping box. I then found that the products inside had simply been thrown in, and they really weren't what I was expecting, especially for the money I paid. Worse than that, there was only a packing slip with NO pricing on it. Totally upset, I went back to their website to see if I could print out my invoice. Well, it printed, but the name of the company didn't appear. It looked like a bogus document -- totally unprofessional and of no help to me at all. So, I went into my email trash, located the original confirmation of my order and printed THAT instead. BrightLife Direct seems to have wonderful Google reviews, so that is why I ordered from them. Turns out they have lousy online customer service, and their shipping warehouse in Rochester Hills Michigan doesn't care how they ship things out.
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May 2019 by Milan Paul Smikovecus
Honesty and ability to provide help!!!
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May 2019 by James Hong
Like others have mentioned, fantastic customer service (thank you Rose, you rock!) and quick delivery. I ordered a pair of thigh high compression stockings for an upcoming varicose surgery and their product has helped me with a quick post-op recovery. I have since ordered 2 additional knee high compression sleeves. Thank you Brightlife Direct!
