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December 2023 by nunio binez
Can't find anything on the website AND no search feature. Let's see what the competition can offer...
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December 2023 by Phoenix Hernandez
Kyle is a great worker! he's so nice and very helpful. his customer service goes above and beyond!
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December 2023 by Rawan
It is the worst store I have ever visited and the manager is so bad his style of dealing with customers is inappropriate
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November 2023 by Annika Butler
I called to confirm they were open she said yes we close at 9pm. I said thanks I’ll be there soon. She then said maybe 8:45p I have to go.
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September 2023 by Darryl Flammer
Very friendly and exquisite customer service! I bought an item nearly 30 days ago. No questions asked. They simply took the item back (I had no receipt) and handed me a store credit! How wonderful to have this kind of service in this day and time!
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August 2023 by Matthew U.
Oh boy, so here we are at the top of this complex. And if you were paying attention to the reviews prior, the further up we go, the messier it gets. If you walk into this store, you will definitely understand that. Actually, mess is an understatement for this place. You automatically feel tired when you walk in here. Maybe it is because you are overlooking what appears to be the whole store from a landing. Got bad knees? Take the ramp to the right. As you look out over the vast land...err, store, you then notice a set of escalators, that's right, there is two levels inside the location. And as you might have guessed, the second level is messier. If the mess doesn't bother you, trying to get a cart will. There are never any carts, or baskets for that matter, available to shop. So I hope you didn't come here with high hopes of filling up a cart of deals. Let's go back a bit here. While you're looking out on the store, don't let yourself get depressed by the dingy digs and bad fluorescent lighting. I mean this place can definitely change your mood when you come in here. Majority of the first floor of this place is clothing. Mostly women's with some men's and teens. Throw in a toy section (which is torn apart by the wild children let loose by the parents so they can shop) and some handbags and you get the jest of the first floor layout. If you happen to be looking for housewares, kitchen gadgets, infant and toddler clothing, head upstairs. While riding the escalators keep arms and legs inside the moving stairs at all times. No, for real, please do this. Last time I was there, and I pray that they cleaned this, there was what appeared to be a chocolate milkshake thrown against the walls going up the escalators. Yeah, please keep your hands in at all times. Upstairs was wild. Try to avoid the infant and toddler clothing and make your way to the hodgepodge that they call housewares and kitchen gadgets. If you want to think that you are in the 80s kids game show 'Finders Keepers' then by all means start tearing things up like everyone else did before you. Maybe, just maybe, you will find the one item still in the package and unbroken. May the odds be ever in your favor if you so choose to shop here. Because you never know what you may stumble across. I do mean stumble, be sure to watch where you are walking because there are items everywhere. Also be prepared to stand in line at the registers for a while as people are lining up there as if it is the best ride in the place.
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July 2023 by Greg Vives
Great selection but always severely understaffed the line is always insane regardless of when you go.Staff more folks and pay your workers well!
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June 2023 by Shanice Ntang (Shay)
I don't have a problem with Burlington or the sales associates themselves, my issue is with the management/hiring team. Why is it that every time I set up a phone interview for a job position no one ever calls unless I call them and a worker will tell me "the hiring mangers aren't here right now" when are they ever in the store? Because it makes no sense on why this is the THIRD interview I scheduled in the morning today at literally 10 AM and no one calls me. I thought maybe y'all are really busy in the evening so I scheduled my interview in the morning, but nope, as usual no one calls me and I didn't even bother calling the store after 15 minutes because I know I will get the same excuse as always. It makes no sense and it doesn't give a good impression at all. Are you guys even hiring right now? Because If you guys can't simply call applicants, then don't do phone interviews anymore. Have them in person from now on because not calling applicants is just wasting their time. I'll apply again if the hiring team can get it together for once.
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May 2023 by Nathenal S
This place has real nice clothes for good prices to like 7-5 dollars for a shirt its kinda pricey to some but that why u shop monthly overall?
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May 2023 by Yubran Onelink
First time I went to this store location at the Elsworth building and the store was a complete mess, I wonder where the store manager is as it seems no one cares about putting items back to their shelves, a lot of merchandise lying on the floor.
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May 2023 by Abdi Gudisa
Long waiting line. Only 2 out of 8 registers open for check out service. No self check out available. Prices ok.
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May 2023 by E D
It's very disappointing storeYou might wait a line for about an hoursOnly to 2 register openI will not come again
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April 2023 by NeonManAvatar
I was recently at this business establishment I love this place there is a worker by the name of Kenya I was returning a item in replacing this item with the same item she didn't do the exchange for the new item robbed me of the new item and give me the same item I am every disappointed in seeing this evil against me which I will be reporting towards people that work here it is not fair to me at all
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February 2023 by Edward Holman
I normally come in first thing on a Saturday to beat the lines and to have a better selection to choose from. Staff are always great and willing to help!
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February 2023 by At Heart
Bad costumer service, long lines while management "Candy" just stand there on a phone behind the only two cashier casually working.