-
January 2024 by Connie Daly
My husband said the car looks great. I have not seen it bc I am sick.
-
January 2024 by Dbgall
Glad I found them! very busy and packed lot at times but worth every penny. Countless times the staff has made promises and came trough every time!
-
January 2024 by Christopher Ghent
Bill and the team fixed my car and made it run better than ever before. These guys do everything from amazing bodywork to engine replacements. You don’t find them like this anymore
-
January 2024 by zixx
Was thinking of bringing my car here, since it's close by, until I saw how they respond to bad reviews. Not a good look at all.
-
October 2023 by Sasha B.
Everyone is super helpful, Carl provided me with an estimate that was so much better than any other body shop in the area! It's a small area of paint but I wanted it back to normal and that's what I got. I'm so glad I went with this location because it was so worth it! 10/10 recommend to anyone who needs any type of work done with their car :)
-
September 2023 by Rashanda Bazel
Very professional and prompt answers all questions so you understand definitely would recommend there services
-
July 2023 by Zack B.
So this is base off a one-off experience, just a heads up. Honestly, the last guy I dealt with (don't remember his name, but he was a burly, lumberjack looking red-head) was very pleasant. Noting that right away. I swung by here last week, because it's literally a 10 minute drive down the road, to do the Maryland state inspection, since we recently moved to the area. They're just easier to get to than the service center for VW's my family has used and that I went to for a flurry of issues in May. So, the negatives: Theirs website was down all of last week; I don't think they renewed the domain with their ISP or whomever, so you'll need to call to make an appointment, which I advise. 2) I messaged them online asking if I could walk in for the inspection. While they got back to me early the next morning saying "yeah, bring it in; we had a cancellation. Call and let the front know, use this number and ask for Nick" followed by what I think is the number for the garage, not the front desk, when I showed up, the people up front seemed tired and a bit confused why I was a walk in, despite my explaining the situation. Whatever. 3) They said they'd call with an update around 11 or lunch, but after a couple hours and the prior interaction, I called myself around 11:15. Again, they seemed confused why I was calling, but then went into the bays and found the tech.Places like this never call you.This is where we get to the positives: the main tech, the redhead mentioned above was really nice and explained why it was gonna fail any inspection (a suspension bushing pad issue and a known Jetta electronics issue with the rear passenger right side door opening from the outside only like 40% of the time (which was never an issue in PA or for the previous owner of the car in my family for DC inspections) offering to give me an estimate. I had things to do and I knew they'd find other things they deemed an issue (always the case with their ilk for me). To leave, you have to go around the back of the building and turn onto the side road. But, that way was blocked by a car they were going to pull into one of the repair bays. Don't block your own exit.Perfectly fine place to go for car service, just didn't blow me away on first impression and the reviews of them are effusive.
-
February 2023 by Janet Kravis
My car need a lot of work, even some body parts from Toyota which felt like foreverFinally my car looks like newIt was a mess and didn’t think with salvageableIt looks like newThese guys know what they’re doingJanet KService: Body & Trim
-
January 2023 by Roxanne
I had damage to my Jeep from a minor accident and took it to Burnt Mills Auto Body. They did an excellent job repairing the side of my Jeep. Also, they did extra without charging me! After the repairs were done they washed and vacuumed my car too! Nick was extremely nice and so was everyone else. I love that it is a family owned business. I recommend this shop to anyone who needs repairs or auto body work. They are the best!Service: Body & Trim
-
December 2022 by Roxanne T.
I had damage to my Jeep from a minor accident and took it to Burnt Mills Auto Body. They did an excellent job repairing the side of my Jeep. Also, they did extra without charging me! After the repairs were done they washed and vacuumed my car too! Nick was extremely nice and so was everyone else. I love that it is a family owned business. I recommend this shop to anyone who needs repairs or auto body work. They are the best!
-
November 2022 by David Parker
Super friendly service. Confident and competent technicians. I will return.
-
July 2022 by David Bush
My dad has been using Burnt Mills Auto Service for awhile but this was my first time. From the call to make an appointment to picking my vehicle up when finished was nothing but great! Friendly service and good communication throughout. I highly recommend Nick and the guys at Burnt Mills for any service need.Service: Air conditioning
-
July 2022 by Michelle Moore
My low brake fluid light came on on Thursday morning and I was leaving to drive to MI the following Monday. Nick got me in, found the leak, ordered and installed the part, and I had my car back the next day. Serious life-saver. Definitely would recommend.Service: Brakes
-
June 2022 by Brandon K.
Best place to take your car you will not be disappointed they get it done quick and they do it right they are the only mechanics I trust when they recommend maintenance to be done on my vehicle 10/10 would recommend this place
-
June 2022 by L G.
These guys are awesome. They took care of an MD inspection for me with literally no notice and serviced my car for me at the same time. I will need some body work done and more regular service appointments when I start driving more regularly post-COVID. I will definitely give these guys my business for all of that. Really appreciated their help.
