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November 2024 by Jasmin Hollywood
A little disappointed that I was not able to open an account at this location on a walk in basis due to the shortage of staff.
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October 2024 by Cellou Kouyate
ATM’s never work and don’t even try to schedule an appointment or walk in, the manager will tell the employees to spin lies for hours straight
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October 2024 by William Din
It was quick, fairly friendly and polite customer service.
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September 2024 by Bella Liss
Is very bad service, They discriminated against me because of my language, they didn't serve me, there were no customers waiting, hours from 2:00 p.m. to 2:30 p.m. 06/09/2024
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June 2024 by Nestor Castro
They are very courteous to me every time I visit.
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April 2024 by Gizachew Mekonnen
Bad experience, unprofessionalSo sad
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March 2024 by Bertha Villatoro
Good customer service, they knowledge me as soon as I got into the door, my transaction did not took long either.
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January 2024 by greg scherzer
I was kidded out of this bank because I didn’t tell the lady who stood at the front door why I was there & what I needed but I knew why I was there and what business I had to take care of she went on a power trip on needing to know what I needed. The ironic thing is I went to 2 other chase banks and they didn’t question me on why I was there and what I needed!! I wouldn’t recommend stopping here if you have a chase account seriously my experience was horrible.
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January 2024 by Sahand Sabalan
Just open the new account and thanks Hermon Gebermeskelfor great job.
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January 2024 by Stunna Daren
My personal experience with this bank has been excellent so far. I opened an account with them for my business recently and the transaction was seamless. I also visited another time for an ad hoc check, and I was able to acquire it with no issues. Parking is a breeze; the bank is pretty new, so it is clean and updated. There's security presence inside. Customer service was excellent during both visits. The manager personally came by and introduce herself and ensured that everything was going accordingly. She and the staff always greet me pleasantly when I leave after each transaction. Not sure if it is the same staff that was there for all the one-star reviews, but my experience was deserving of 5 stars.
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December 2023 by Christine Joyce Ajoc (Weekley)
This bank branch offered the worst banking experience I’ve ever had in my entire life. I’ve been coming back 3 Saturdays to open an account to no avail. First, they instruct you to allot more than an hour for account openings if you don’t have an appointment. I came back the following week with plenty of time to spare but they said their appointment sked was full and that I have to come back with an appointment (when they told me this, bankers were not attending to anyone and just standing there saying their appointments were “full”). I came back today with an appointment and requirements but the banker, Carlos Iglesias, did not understand what i-94 and H1-B working permit meant. He insisted I show my passport (it is currently at the Dutch Embassy as I am applying for visa to Europe). Apparently, my driver’s license and social security are not enough to open an account with this bank - and all because of incompetent and lazy staff!
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November 2023 by Charina Ramos
This staff is unprofessional, disrespectful to their clients and are not trying to help. As many of the other reviews you can see is not a one time thing. That is just how they conduct business. Very bad
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November 2023 by Nazanin Eshan
Ordered international funds. They told me that I can pick it up Saturday. And they close the branch unexpectedly Saturday. I fly Sunday...
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October 2023 by Matheus Schapper
Me and my wife are Long-term clients with Chase. If you need to make an appointment at this place, look somewhere else.Not only they will address personal banking/investment information in the lobby, but also be condescending as well as call you without notice and lie about how many times they tried to call you.
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September 2023 by Maleeka Ellis
Annoyed is an understatement. Went in to have some documents notarized only to be told the notary was in a meeting and there isn’t any guarantee that when they come out they would be able to notarize my documents. I asked would it be okay if I come back and they said yes only to come back and be told the one person who is a notary has gone home. . . $40 later I have been able to get my documents notarized from UPS when I should have been able to get it from my bank for free. . . What a joke.
