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August 2024 by Julia De Souza
Best five below around me
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July 2024 by A Torres
Great prices and candy ?
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July 2024 by izzy brons
This place gone downhill. I lived in this area for 25 years and I was excited when this store opened. I went to this store almost daily after work and the workers were friendly, some became friends. It was always a funny conversation with employees when you entered felt warm and realistic seeing people 18-30 working. Great chill environment for a store like that. Now you guys run it strict and absolutely annoying. If you're going to have self checkout nobody wants an employee to handle your personal debt/credit card, and money. I stopped going the last 8 months. The twice I been this month two different employees are both sick and want to handle my items. COVID-19 taught you guys nothing. Nobody wants people on top of them while buying items. Second you cannot have your employees select your customer service resume for your customers. It's false information on customer service.
It used to feel like a chill shopping experience now you got people staring at you if you're stealing when the most expensive item is 30 bucks. Just stop it already. More stricter environment does not make your employees/customer relationship better. I can tell older management/employees moved on and whoever came in sucked the soul out this place. Used to see teenagers come in here often, but the few times I came in you guys are telling them to take off their backpacks and place it at the front. You live in a multi cultural area with lots of brown/black children and you're already antagonizing them as thieves.
Got so sick of how a fun store got ruined in our little neighborhood smh.
Good job management.
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June 2024 by Mac Lee
5 below is going downhill, boxes at Almost every turn ladders just sitting where kids can hurt themselves Items not priced, can barely find an employee besides at the front and their say that they can't leave to help And frankly the store is quite dirty. I should have taken a picture when I went in today. What happened to management?
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June 2024 by Angie Dobransky
In these days with a noticeable decline in customer service, this store is a delightful outlier. I was warmly greeted by a friendly employee when I entered, was offered assistance with my large items and she even helped me get them outside once purchased. It was the best service I have received in a long time.
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April 2024 by miss. harding
It is not like any other five and below.they have more stuff.
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March 2024 by Veronica Valle Evans
Silver Spring location: greeted immediately by pleasant staff members. All very helpful. During cashing out, professional staff also helped. I will be returning!
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February 2024 by David Hutchinson
Great place to shop and browse. Bring the kids!!!
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February 2024 by Hantz guerdy Ridore
Five below
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January 2024 by Miguel Medrano
Good place & good price
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January 2024 by César Quiñones
Helpful staff. Always a great experience.
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December 2023 by Deysi A.
I love five below but this location at Cherry Hill Rd. sucks!!! They are mostly out of stock nearly all the time. I have to go to other five belows because this location has limited items. It is unorganized and quite frankly empty most of the time. Not sure why but please work on this. I spend a lot of money at five below because I love the items and price but this location isn't it for me. I will gladly drive farther out where they do have items neat and in stock.
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November 2023 by Elaf Alzuhairi
I love 5below
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November 2023 by Jas M
I'm going to go broke here.
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November 2023 by Riverboy1371
I invite everyone to visit
