Giant Food has been serving the community for over 75 years, focusing on selection, quality, and value. Customers appreciate the great Bonus Buy deals and convenient services like curbside pickup and contactless delivery. The store is well-organized and clean, making shopping enjoyable, especially during morning and mid-day hours when the staff is noted for their friendliness and helpfulness. Employees like Joe, Charles, and Tonny are often highlighted for their exceptional customer service. However, experiences can vary. Some customers have reported issues with the evening crew, noting unprofessional attitudes that negatively impacted their visits. The curbside pickup service is generally praised, but frustrations arise when employees occupy marked pickup spaces, leading to delays for customers. The store's reward program is well-received, and shoppers enjoy finding great sale items. On the downside, the pharmacy staff has received negative feedback for poor customer service. Overall, Giant Food is a community staple with a dedicated team that strives to provide a positive shopping experience, though there are areas for improvement, particularly regarding evening staff and pharmacy interactions.
I couldn't find the pickup area. Pulled out front & a nice young lady loaded up my trunk. Easy enough. Thanks.
April 2026
This supermarket is incredible. The customer service is excellent, the managers are great, and there is a wide variety of products. I recommend this supermarket to everyone living in Aspen Hill and the surrounding areas. I am a Dasher, and every time I come here, I find everything I need easily—it is very well organized.
April 2026
Lots of parking, decent selection for a chain grocery store.
