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February 2024 by RitchieLucif Bralion
"Best Regards" Good Luck.Have a safe new year 2024
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May 2023 by Roya Bauman
Helen Tang has helped me with my parents’ taxes for several years. I rely on her support and she is very helpful and friendly.
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April 2023 by Ya'ara Robinzon
Great friendly service. My tax professional wasn't afraid to ask her colleagues questions about my situation and give me the right solutions.
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April 2023 by Melody D.
I've read other reviews here on Yelp and was very hesitant in utilizing the services of this tax preparation company but I am happy to report I did have an excellent experience! I was assigned Sue who was amazing!!The price was quite reasonable to file my federal and state taxes in which I provided scanned copies of all my documents the day before my appointment. No wait and I was done in one hour for a joint tax return.I also need to note, out of all the tax preparers and even CPA's I have used in the past, none, not even one, has ever provided me information about my limiting my tax liabilities. Sue noted some very simple things to do, and to return to her in October to get a head start/make sure my next return is on track with no surprises. Her knowledge, professionalism and experience should be the gold standard in which all tax professionals are held to.
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February 2023 by Ms. Yarborough
I am so pleased with Ms. Sue Tomasso's work. Although, we had a slight bump in the road initially. She corrected the issue and we started anew. She is very professional and knowledgeable.
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May 2022 by Anna Smith
I was not able to send the message through the message section/
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May 2022 by Sulafa Simsaa Webster
This is the worst experience I’ve had with HR block. The colesville rd branch in silver Spring specifically. I booked a sit-down appointment online, and they called and confirmed the appointment. Then my husband and I show up after getting a babysitter and planning our lives around this. They claim we always had a drop off appointment and then proceed to be so rude and condescending. I checked my email and text messages and no we did not sign up for a drop off. They also attempted to reschedule but then give sooo much attitude and claim they are booked when they aren’t. The whole experience was unreal! Don’t go there! I wouldn’t even trust dropping off my documents with them!
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April 2022 by Sulafa Simsaa Webster
This is the worst experience I’ve had with HR block. The colesville rd branch in silver Spring specifically. I booked a sit-down appointment online, and they called and confirmed the appointment. Then my husband and I show up after getting a babysitter and planning our lives around this. They claim we always had a drop off appointment and then proceed to be so rude and condescending. I checked my email and text messages and no we did not sign up for a drop off. They also attempted to reschedule but then give sooo much attitude and claim they are booked when they aren’t. The whole experience was unreal! Don’t go there! I wouldn’t even trust dropping off my documents with them! Check their yelp reviews or 1 star google reviews. There is a theme.
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April 2022 by S W.
This is the worst experience I've had with HR block. The colesville rd branch in silver Spring specifically. I booked a sit-down appointment online, and they called and confirmed the appointment. Then my husband and I show up after getting a babysitter and planning our lives around this. They claim we always had a drop off appointment and then proceed to be so rude and condescending. I checked my email and text messages and no we did not sign up for a drop off. They also attempted to reschedule but then give sooo much attitude and claim they are booked when they aren't. The whole experience was unreal! Don't go there! I wouldn't even trust dropping off my documents with them!
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April 2022 by Delores Hymes
I Was Very Pleased With The Service
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March 2022 by Claire Thompson
This place is awful. I made an appointment online so I could consult with someone about a 2017 tax issue that I’ve been experiencing because of a mistake my employer made that year. The woman I was supposed to meet with came out to the waiting room and refused to meet with me because she said she was busy doing 2021 taxes. Then she basically forced me to describe my situation in the waiting room in front of people, told me that nothing can be done and that she wasn’t going to help. I literally just wanted to have a *private* appointment with a tax expert to get advice on my situation, and I have never experienced someone so unwilling to help or be kind in my entire life. I’ve used H&R block for 6 years to file my taxes and now will be switching to another company.
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March 2022 by James O
Helen was wonderful and explained everything in a clear and concise way. She was very professional and helpful.
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November 2021 by Allen White
Mr. Hammond is the only reason I'll return. He's great
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November 2021 by Carolyn Tilley
Sue is so friendly, provides explanations readily
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June 2021 by Ke'Shia Charmagne
I’m not from the area so finding it was difficult. I called the office 17 times and no one picked up the phone. I finally find it and when I get inside the woman at the front desk is on her “cell phone”. I call the phone number again while standing in the office and I hear it ringing right next to her while she talks. She didn’t even stop talking about how tired she was, to answer the phone. I wait 2 minutes before she decides to hang up and proceed to tell her I’ve been calling for 20 min straight looking for the place. She says “sorry we’re swamped today”. I’m just in utter disbelief.
