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February 2024 by Jr
I like how organize the store is. What I didn’t like is how the cashier Carmen was being rude. She did not greet us. My wife was asking her a question and she ignored her. She was too busy talking to the other cashier. She seemed bothered, annoyed, and impatient. Bad customer service.
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December 2023 by Keyona Roberts
Really like the shoe selection at this location but the cashier Carmen didn’t provide the best customer service. She wasn’t friendly we had to remove an item from our purchase and she threw it on the counter.
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July 2023 by B Yuri
Great values sales,etc... Love it
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July 2023 by Buck Radwan
Good quality for reasonable price
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March 2023 by claudia king
They are unprofessional, me and my friends came to spend money and thought the costumer was following us around but it was an undercover employee tailing us to make sure we were not stealing, just because you see a group of happy black females does not mean we are all thieves and I confronted the employee and he was rude saying they have to do that because look at us ……… that was rude but the lady I saw stuff something in her purse as I was walking around didn’t get noticed or even tailed I just felt like that was rude and racist and unfair???
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March 2023 by mercedes santana
Gigi very excellent service.
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January 2023 by Obinna Ezekwesili
The experience here was okay. They had some nice things but also there's no internet in there, no service no wifi also.
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January 2023 by L M
I came into the Silver Spring MD location as I do almost weekly. I needed a purse as mine had just fell apart (a purse I purchased fromthis exact location over a yr ago). I noticed an employee at the counter near purses, luggage, perfume and continued shopping for a bag/purse. I picked a purse and continued shopping for clothing for about 20 minutes. Before heading to checkout, I remembered that my child needed socks. As I walked over near the socks, passing the purses, the same employee came from behind the counter and stopped me.She asked if she could see my purse and I asked why. She said she needed to check if my purse had an alarm. I explained to her that I had been shopping for 20 minutes and what if I never came back this way. I told her that seems suspicious, especially with me having dark skin. I also let her know that she just threw my whole day off.At checkout I asked for a manager. I explained to him what happened and there needs to be better sensitivity/DEI training among employees. He basically giggled, told me he didn't understand my concern, and that discrimination doesn't happen in Silver Spring, MD. He even mumbledsomething and giggled as I left.I felt insulted and left without buying anything. They won't get anymore of my or my family's money.
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November 2022 by Joshua Sánchez
Great prices, Huge variety
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September 2022 by Oofio2461 (oofio2461)
Good items for discounts, got mostly past season designer clothes, but it was good despite the high prices for designer!
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September 2022 by Alvina Lloyd
Always find something at this location
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August 2022 by Jenard Broadway
Sweet spot for quick grabs
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August 2022 by Andrew York
They always have some random things that make a nice gift at a good price.
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June 2022 by Sandra Diaz Hernandez
Marshall always have the best gifts!
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March 2022 by Kameer Bacchus
I went on on Tuesday 3/08/22 to shop some Queensland's size bed quilt for myself because I'm redecorating for spring and as I'm am walking around look and feeling the texture and quality of the bedspread , the loss prevention officer ( security) just walking around and looking at me like if I'm going to shoplift something, I wasn't scared or anything because I knew what I was looking for , I spent like 30 minutes looking until I found what I was looking for and they were walking around all that time looking at me , when I'm ready to walk to the cashier the two security guards stand at the entrance so I walk up to the cashier to check out my order and after I paid the security officer was gone , ... I think because I'm a person of color the judge is and thing the worst about color people, just be careful when you go shopping in this stop , wearing a mask and being black they think you are going to steal , plz be careful
