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November 2023 by Iesha Dennis
There is nearby road work which caused me to arrive at 12:36 . I was told I couldn’t go into the class because the caught off time was 12:35 i was exactly one minute over the time. I explained to them I just drove from Gaithersburg and there was a large amount of traffic. They said they couldn’t do anything and I lost the class. I pay 140 a month and was one minute late and was met with no sympathy or understanding for the simple fact i drove across the county to get to a class I PAY FOR! And the class wasn’t even full !!!Now to top things off they are trying to charge my card an additional $14 .
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August 2023 by Saron Taye
I’ve been wanting to leave a review but waited until I was released from my contract to do so out of fear of retaliation because the manager Brianna is that petty. To start off, if you are trying to build muscle, then this place is not the right place as you will plateau pretty quickly. Furthermore, this whole company has figured out every loophole to scam customers. They have unnecessary fees in addition to charging $197 a month. You would expect to be treated with respect with the amount of money you pay but you will not get any customer courtesy from these people nor will you get the results you want as far as your body is concerned. Like I said the manager, BRIANNA is extremely petty and has no skill set in deescalating situations due to her fragile ego. The front desk person who has been there a long time is also nonchalant and rude and hangs up phones on customers. His name is KENNY. take your hard earned money somewhere else where you are valued as a customer and can actually get the results you are seeking physically. These people are only nice when they are trying to get you to sign up. They could care less about customer experience and value money over your overall experience. They will nickel and dime you every opportunity they get, and will never extend any type of courtesy or kindness. People like Brianna never think long-term, which is what makes her a terrible manager. She will get stuck in her ego and argue with a customer that has been there for over a year instead of extending some courtesy. That is how you buy loyalty and keep your customers coming back. Tread with caution with this company and know everything that shines ain’t always gold.
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August 2023 by David Miranda
I had been an OTF member for 2 years prior to relocating here and I thought this studio was perfect since it's 2 blocks from my apartment. I really wanted to like this studio but I felt it was hit or miss. Some coaches were amazing (Anthony, Roxanne, Julie) while others were just simply unmotivating and frankly unwelcoming. Maybe I was spoiled at my former home studio from having such excellent coaches. Idk. Some coaches here felt like they were just going through the motions and just treated you like a number. The good coaches would correct you on an exercise if you were performing it wrong while other coaches would be too busy messing with the Playlist or looking at their watches or talking to other coaches who happened to be taking the class. Ultimately, I ended up leaving OTF because of this studio: my schedule changed and I was unable to take classes with those aforementioned coaches and the other coaches just felt like a waste of money. Plus Maryland studios are a select market now so they charge a higher fee without a higher level of service.
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August 2023 by Fatimah Wooten
I decided to check out Orangetheory and started with my first free class. I came in with no expectations and wanted to try something new. Guess what, I signed up to do two classes a month! My first class with Julia was amazing and I felt amazing afterwards! Brianna(sp) was very helpful as well. They took their time explaining the specifics and I felt welcomed! If you’re looking for something new, exciting and challenging come to Orangetheory!
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April 2023 by Mariefred Evans
INCREDIBLE studio, staff, community, and workout! I’ve been to four other OTF studios across DC and NJ and none have compared to the Silver Spring studio. There is plenty of space, high-tech equipment, and higher capacity per class than any other studio I’ve been to. The coaches are phenomenal. Julia, Ennis, and Billy in particular are some of the top tier coaches I’ve ever worked with. As a retired D1 competitive athlete, I was looking for a workout that would keep me accountable and help maintain toning through fat loss. Their workouts are metrics-based which allows you to easily track your progress and keep working to improve. The people couldn’t be nicer— I’ve made good friends in the classes, too. All around incredible studio!
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April 2023 by Rachael Dzik
After finishing my college athletic career, it was hard for me to be motivated to workout out at the gym alone. Orange therapy silver spring has brought back the passion I have for fitness and being apart of a team. Each coach is so inspiring and motivating and makes me so want to push myself. I can’t say enough how happy I am to have found this gym!
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April 2023 by Madhuri Grewal
After 2 kids, a surgery, and pandemic weight, I was at my unhealthiest and probably heaviest since college. My youngest sister was an OTF fanatic and insisted I try it out. I reluctantly went, as I've had a few attempts to get back into exercising regularly and it never stuck. But after my first (free) class, I was hooked. I've never really been an athlete. But there's something about this workout that really motivates me - you can track your heart rate, the workout is *never* the same, and there are various levels to choose so it meets you where you're at (if you're not a jogger or runner, there is a big contingent of power walking options, which I definitely started out at!). If you aren't sure about it, I really do recommend trying it, especially if you're in a rut and need something new. I have gotten multiple people to try it since I've joined, and they joined after trying it out, too (also just as reluctant as me). I've been a member for about 6 months and I'm really happy with how much more endurance and energy I've built back up after these months. And I also highly recommend taking your first class with Coach Roxanne, especially if you are a fellow mom!
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April 2023 by Emma Bate
I love OTF Silver Spring! All of the coaches are super knowledgeable, correcting your form, offering alternatives if you need them, cheering you on, and pushing you to add weight or speed when you're slacking off (not that that would ever happen!). The admin staff are friendly and somehow seem to know your name after only seeing you once or twice. I've been going to this studio for a little over a year, 200+ classes, and I've never had a boring workout or been sorry that I went.
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April 2023 by Allison Wagner
I was skeptical for a long time when friends told me how much they loved OTF, but it’s 100% worth the money. 6 months in and I still love coming and I have never felt better. So many great coaches (Billy, Julia, Roxanne are my favorites but they’re all amazing). Walk in 2 minutes before class, go at your pace, walk out an hour later a happier, sweatier version of yourself. So many different fitness levels in a supportive environment. Can’t say enough good things!
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March 2023 by Woryeneh B.
Beware! Please be aware of the agreement and cancellation policy. I never received a written response to my email in regards to being billed during an account freeze. After reaching out twice I contacted my bank in concern. As a response, the studio manager threatened to send me to collections during my account freeze and told me that I made a false claim. Please attend a franchise that is concerned about customers whether they are active or not. OTF Silver Spring is ill-mannered and a poor decision to trust with your finances.
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March 2023 by Theresa Mazzaro
I have been living across the street from the OTF in Silver Spring for years. Finally a friend told me to just go try it. I started in November with a free class and then 2 times a week and I was hooked! I quickly pivoted to an unlimited membership in January and am doing the transformation challenge. I am addicted to this workout! The coaches are amazing - Billy, Julia, Jackie, Anthony, and Ennis are right there with me on this fitness journey and they help me with correct form, focus, and encouragement along the way. I am in class 7 days a week (I told you I was addicted) and it’s been a game changer in how I feel (inside and out), look, and the level of energy I have throughout each day.
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March 2023 by Nylah Mustafa
I enjoy working out in the morning with either Coach Billy or Coach Julia.Coach Billy is very kind and welcoming. He's been this way since day one. Just a very genuine and nice person. I truly appreciate his kindness.Coach Julia's classes are very live and fun. You can tell that she genuinely enjoys her job. And she is very encouraging throughout the workout.I highly recommend taking classes with Coach Julia and Coach Billy.
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March 2023 by Lady Rodríguez
I've been here for five months and my experience has been amazing. We love our coaches, we love the respect, the energy and the community we have found. I can't wait to complete my first 1000 classes in this studio.
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March 2023 by Ileana Schinder
This is an amazing gym. The coaching keeps you going and coming back for more. It's fun to share the classes with so many different people and body types! The admin staff is welcoming and the facilities are spotless. I highly recommend OTF!
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March 2023 by Amy Joy Thomas
This place is the best. The staff is so professional and friendly and the coaches are inspiring and truly care about your success. It’s a wonderful community of people and the workouts are challenging and fun. Can’t recommend this OTF studio more.
