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March 2024 by Gaby Fernandez Vasquez
So I visited here last night and have been a frequent customer plenty of times, but this Spanish lady has a terrible attitude and doesn’t deserve to work here. She is absolutely rude and was disrespectful to my son, she brought over our food and as my son thanked her, she just turned her back and walked off!! 0 customer service skills and lacks service, and you guys charge a service fee!???? Ridiculous, hire new employees that are willing to do their job and be proud, this lady is miserable and I’m no longer dining here until she is FIRED!! Oh by the way, we walked out the restaurant and didn’t eat anything brought to the table. We are not dealing with their bad service when there is WAYYY more options for Pho ❤️
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March 2024 by Beth
Great Pho. So many choices, very generous serving.Fried tofu dumplings were delicious ?
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February 2024 by Thoai Truong
Be aware!!! That's not Pho Hiep Hoa, new brand here.They will auto charge 15% for "service". Don't surprise for the final bill.Onion is most flavor here.Believe me don't order the bread sandwich. A big mac is just around $5.Very Expensive!!!Don't recommend at all.
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February 2024 by Morgan Galligan
I've been ordering for a couple years and the quality has slowly gone down. Not worth it anymore.
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February 2024 by Eric N.
Ambience in this place has never been great, unless you like eating in a garage. But I never came here for the ambience. Used to be, you'd walk in the front door and the smell hit you like a sledgehammer. The all-consuming smell of garlic and burnt anise and onions. When you left the place, the smell was in your clothes. Period. The pho was strong and came in 2 sizes: big and bigger. over the years the price crept up from six dollars a bowl for the small to about nine or $10 for the small. I just came back from there today and all the bowls were $16-$20. I told my wife it didn't smell like it used to, wait about 20 minutes for the pho. My first mouthful told me it wasn't pho. It was just a salty broth, nothing else. it seems to have been taken over by Latinos, and the recipe must be lost forever, because this place stinks and not in a good way. Go somewhere else. Anywhere!
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February 2024 by Jay
This place is SCAM!!! I ordered vegetarian pho. They charged me $4 extra for Veggie Broth. Asked for manager but no solution. Two orders cost $40. Highway Robery. Avoid this place!!!
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January 2024 by Andrew V.
I've been going to this Wheaton staple for over twenty years and wow! Has it gone downhill... I'll start at their product. The pho is not authentic and has no star anise or bone flavor, I'm assuming it's just Lipton broth at this point, not even the right color or flavor profile to say the least. There is not a single Vietnamese person present at this restaurant. Questionable and concerning. Not eating there, not working there. Ambiance is depressing. No music, no vibe, they have repurposed seating they acquired from restaurant auctions with Mexican patterns on booth seating. I gave it a try after being disappointed past few times today because it had new branding and signage, but sadly, it's the same crap product and service. Hand written signs on wrinkled paper taped all over the place. The only difference I noticed today was 4 new flat screens mounted around (still unwrapped and off) what are their plans with that? Novelas? I remember the glory days of this place with good authentic pho, classic viet music playing in the background; and a slight hint of cigarette smoke lingering in from the kitchen. Seems they are just going through the motions now! Guess i have to go to Rockville or Virginia for my pho fix.
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January 2024 by Candelario Rosales
The truth is that I have visited this place for many years but two days ago I went and I was greatly surprised by a soup, not soda, just the very soup. They charged me 20 dollars and I asked what because they told me that today the soup costs 16 and the 4 tip to myself they add it today I think it's not good that I swore never to visit that place again it's too much
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January 2024 by Derek N.
This place has been open for decades and was my go to growing up. Ever since I moved to California I made a point to visit them every time I'm in town. I stopped by yesterday for a bowl on a cold and rainy day and the pho did not disappoint. What disappoints was the customer service. The Spanish waitress was not friendly and unapologetic when she spill a full cup of ice on our table. She didn't bother to come back to clean it. They had about 4 tables with customer half already done eating but let it took forever for the food to come out. How long does it take to pour soup in a bowl of noddles and meet? This establishment has changed ownership at least a dozen time and I think it's going down hill. If it wasn't for the good memories I had of this restaurant I wouldn't come back. That being said, I will never come back here again.
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December 2023 by D H.
Ordered a chicken pho and it came with a broth that looks like and tastes like soy sauce. First time here and my last time.
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December 2023 by dave c
Horrible experience. Unfortunately our normal place was closed but we were craving noodles so decided to try. The restaurant ambiance is blah at best and not very welcoming. Placed an order for three items. The two soups arrived quickly and were good. It was not until 20.minutes later we were informed that the third item, pad Thai, was not available yet despite being on menu. One round of drinks and never refilled.We will never return.Parking: Tough to find a spot. Very limited
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December 2023 by Rob Serpa
Fantastic, inexpensive Pho in a surprisingly spacious dining room.
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December 2023 by Bianca Bowman
Great pho broth, plus they offer a sate version!
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December 2023 by judi rockhill
This is our go-to pho place in wheaton. The pho is always good, but so are the vermicelli bowls. The atmosphere is rather lackluster but we're there for the food, not the ambiance. The servers were friendly and food was prepared quickly.
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October 2023 by David Rosales
I don't even know where to start with this place. First of all the food is cold and low quality. Our mango smoothie was practically just water with mango. The soup was vile and almost everything we got was preposterous. Our waiter was very rude and inactive. I do not recommend. :( The customer service was absurd, never in my life have i ever been disrespected. ??
