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March 2024 by CIELO Vgas
I cannot recommend to anyone who has to go through the same thing that I have gone through in this gym location, they were so abusive, they cut the lock on the closet that I used and they stole my 5 things that I was wearing, a jacket, a waist belt, my gloves, one a famariconera a cap, a lotion and yesterday I talked to a person and he told me to talk to the manager and today I talk to the manager and because I don't speak English well he told me that he didn't understand me because it is a problem for one of the clients he loses his things and so we are paying for a bad service, it is very unfair apart from the fact that they never have people clean the women's bathrooms well all the time with a bad smell of urine. If I am writing this message it is so that the head of the gym is fair to the clients and I want Give me my things that someone opened without my permission, that is theft within the gym. I hope they are aware of their clients. I have never stopped paying my monthly payments.My name is Lorena Portillo, I am very upset with this abuse.
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March 2024 by I Love You
A good positive vibes kind of experience
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March 2024 by CHRISTOPHER CHEN
My workout went well.They are missing several snap hooks for the universal machines.All of the equipment works.It was not crowded.The staff was very friendly.
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February 2024 by Frenchvision Johnson
Listen.... it's a convenient location but it's filthy and @planetfitness in silver spring needs to do better. It stinks from the time you walk in the door all the way to the men's lockers. The equipment is always out of place and the mirrors are filthy! I'm going to get my workouts in instead of sitting in traffic but this gym is like an alternative school for bad children. Smh.
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February 2024 by T Hernandez
We need the gym to be open 24 hours a day. Upset.
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February 2024 by Noel Elvir
All good service and excellent machinery but the only thing that sometimes says open and is closed is already several times that it has been closed and according to the Google map it says open
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February 2024 by Sam Sam
It’s so bad and I’m almost sick ?
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January 2024 by Caitlin Lyon
It’s fine. Nice gym. Typical planet fitness. I like the layout - nice and open. Clean. The only thing that I’m knocking stars off for are the hours. They need to make this location 24
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December 2023 by Lovro Modric
Staff is apathetic and unapologetically unhelpful. Been coming here 3 months and it's not just one person or one shift. The entire staff acts like it's a personal offense to their name every time anyone has to check in. Tried to speak to a manager to modify my "home gym". It seemed to be an extraordinary issue to the employees that I live in Germantown and work in silver spring, and mainly use the silver spring location. There was not any managers available, not once but twice. So I tried to cancel my membership and apparently I can also only do that at my "home gym", so I will place a stop payment on my checking account for planet fitness and be done with. Not worth the hassle.
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December 2023 by Denise King-Miller
Excellent facility, most users are responsible and wipe down equipment after used. Members are friendly and conscious of times on machines. My only concern is that the locker room clean-up can sometimes use a little more help.
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December 2023 by Brittany L.
I love the professional and vibrant workers. They keep the gym clean, the machines working and a safe environment for women. The music is upbeat at all times and the environment truly keeps me motivated to keep working out. I've been going for 3-4 years and find it my home gym.
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December 2023 by Jordan McGuire
All the treadmills are run down. You cannot safely run on these. When told all they said it is up to manangement as they are replaced every 5 years. Currently they are on year 4 and will not do anything about it. Most of the massage machines are broken and do not work much of the equipment has out of order signs. Worst planet fitness I have been at and they will not do anything about it
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October 2023 by Joel Guevara
I been coming to this planet fitness location for years and the staff used to be nice and friendly but that has changed. The staff needs training on their customer service skills.
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October 2023 by World Traveller
Take a look at the photos I have attached. As a brand new member paying $25 every 30 days + $50 fees, this is unacceptable to maintain a gym under these filthy conditions. This gym location violates several health codes and could be shut down permanently with one phone call. One phone call that will happen within 14 days if they do not get their act together.CLEAN UP THE MEN’S LOCKER ROOM!!And no, I’m not going to hunt down the general manager and tell them to do their job. They should know better!Next step: a city health inspector phone call.Final step: corporate executive offices
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September 2023 by Emily Kyle
I've been to many Planet Fitness locations over all the states. This is by far the worst I have ever visited. Will be going out of my way to attend a different one while I am in the area. Rude staff. Disgusting, disgusting place. Trash in the floor everywhere. MULTIPLE sticky, gross machines. I mean.. absolutely disgusting. I felt dirty and didn't even want to continue my workout. Also have to pay to park. 0 out of 10.
