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March 2024 by Yonas T. ASFAW
Friendly staff, very clean and well equipped workout space. Enjoyed my first day & hope very soon I ...??
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March 2024 by Denway T
First off I will be canceling my membership today. Don’t think you’ll be paying $10 every month, they charge $49.00 for something called a “fit club” every year. They claim it was written in the membership sign up form. Probably had didn’t specify or highlighted the part they will charge you $49.00 every month because they just want to take your money. For someone that barely use their gym I deserve a refund, but they say it’s a non refundable fee. I would literally have a whole cult rate this gym a one star. Front desk people are bad communicators. The gym stink literally every time I go there, bathrooms are the worst smell absolutely disgusting.
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February 2024 by Ron Jenkins
Nice place
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February 2024 by Dasun mills
DON'T GO!!Of all the planet fitness establishments that I've visited from Maryland to Florida, from Forestville to Gaithersburg. The Planet Fitness in Whiteoak is by far the worst!The dirtiest, the most broken, no hand sanitizer having, broken equipment having, no visible staff on the gym floor having (front desk is upstairs) Gym that I've ever been to.. police are constantly called because of locker room theft. People fight and the staff never knows what happened, because they are always upstairsThe 2 front dest manager's are non attentive, dismissive and overall rude.. by the way, I've been a member for over 10 yearsDirtiest bathrooms everI've seen trash ,water bottles and discarded paper towels sit in the same place for multiple days I've even seen a dried up spit lugie in the water fountain bowl there for over 2 days until I told the manager
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February 2024 by Pidou Gata
Great staff and machines
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February 2024 by Laura Bope
Friendly front desk staff. Very clean - floors were constantly being cleaned. Plenty of paper towels and cleaning solutions available. Always a treadmill available. Not terribly crowded. Planet Fitness is by far the most bang for your buck if you're looking for a basic gym.
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February 2024 by Esmeralda Diaz
Good service, just some bad machines.
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December 2023 by Lanita Hart
Came to Planet Fitness today and was met by two wonderful staff members Essi and Darius. They took the time to explain everything to me and how to really make the app work for me. I will definitely be back and will bring my friend Nancy.
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December 2023 by Josie Sanchz
My initial experience was disappointing, as I spent over an hour waiting for machines due to others lingering excessively. Some were occupied by individuals watching YouTube for extended periods. There was a lack of staff intervention when people claimed unused machines but were actually elsewhere. The environment felt less focused on fitness, with some using the gym for socializing rather than exercising. Additionally, the massage chairs were not functioning properly, and the absence of complimentary towels in the bathrooms added to the inconvenience. The membership fee reflects the type of service, considering this is a more budget-friendly gym option. Given these aspects, exploring other gym options outside of Planet Fitness might offer a more satisfactory fitness experience.
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December 2023 by Elizabeth Betz
I enjoyed the gym but I joined after others gave up on their New Year’s resolutions so it wasn’t crowded. Now it’s too crowded for me to be able to get a changing room or shower after my workout. I ended up buying my own equipment to exercise at home.
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December 2023 by EGbadon Okojie
My coming there is a home to me second home grate love with the workers and also those that comes in there look you can bit silver spring l call it a home of friends of love both men and women young.and old ❤️
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October 2023 by David Dang
This location is great. Staff are always welcoming and friendly. Gym is clean and well maintained. Men’s locker room could use more attention otherwise overall a great place.
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October 2023 by Nicole Malloy
I went for a 1 day pass the girl at the front desk was not professional or accommodating. The air quality is awful the plae stank with COVID spreading this is dangerous. Over priced for a stinky gym!
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July 2023 by Branden Green
I’ve been coming for years and I’ve seen many staff come and go but this guy has been here for years. I’ve seen him beast at the customer service counter, train other staff even lifting the weight machines and treadmills to deep clean it. So imagine the look on my face when I asked him how much he makes as a manager here and he tells me he’s a regular minimum wage employee. This guy deserves a promotion, get on it Planet Fitness
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July 2023 by India
I don’t know. It doesn’t look like the Planet Fitness facilities you see on TikTok or Instagram. Its small, a lot of broken equipment, not enough fans, and it’s ALWAYS crowded so you never really have the opportunity to walk around and see what all they have. There’s also no evening or weekend classes. I’ve expressed concerns to management but I guess you just get what you pay for.