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February 2024 by Karla Guevara
February 24, Updated from my first review: Manager Andy contacted me to resolve the problem I had. He was very friendly and professional. And as a customer I was a little calmer, I think I will give them another chance ??February 10: Very bad experience the 3 times I have gone. I am a local bouquet seller and I needed to have a regular place to buy roses. But I do not recommend this place, the staff is very poorly organized and they don't even talk to you, much less greet you. They treat you how they see you. If you don't ask, they don't help you. I made 2 orders of roses and they only fulfilled 1 and I had to bring what they had because they couldn't get me what I wanted and I paid ?? very badly. The system does not say that there are none. When you arrive to pick up, they tell you that they no longer have them. I don't recommend them.
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February 2024 by Denise K.
Great selection but not really wholesale when you can get the same bunches at the grocery store for sometimes 50% less . Go there if you want unusual and unique which then it's ok . Don't appreciate my receipt and purchase being checked as I leave when others were not being checked ... if your gonna do this you'd better check everyone ... the young girl next to me left with two huge boxes which were not checked , not cool especially when I often buy a lot .
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December 2023 by Urban Farmer Store
Great product availability and pricing. They had what we needed in stock and shipped out quickly. Ivan is amazing! Thank you for the great service.
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November 2023 by SE H.
Incredible customer service all the way and a great price. I had been looking for this item for ages and found it online at Potomac Floral. Everyone I communicated with was very helpful and they bent over backwards to help me. My purchase arrived promptly on the other side of the US and in great shape. I couldn't be happier!
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August 2023 by Sue Weisser
This is the worst experience I have had with a wholesaler. They apparently are unable to deliver flowers to customers. Not only have I had their driver's call me and tell me to come and meet them on the road (for ridiculous excuses) but they also are unable to use the Fed Ex to deliver their product. Terrible service, just terrible. They are so very quick to charge your cc, but you have to fight to have your card charged back for sub quality and dead flowers.
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July 2023 by Patricia Ogbah
Wonderful selection of fresh flowers and great customer service! I would recommend going in and picking out the flowers yourself if you can as it will be easier to see the vibrant colors, ask questions and select what you like.
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June 2023 by Al Edmondson
Good products. Great customer service. People here are super friendly and helpful in every department.. They make you feel so comfortable like you've been shopping with them for years! I always want to give them my business because of this one quality.. No matter what business, Good service is King..
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May 2023 by Corinne K
I want to take a minute to thank Zoe at Potomac in Florals. I came in today she was extremely helpful, very kind, and made some great recommendations. She was very sweet and kind, amazing customer service skills. I went over to supply Bianca and Susan did an amazing job assisting me. Truly want to thank Jeff and the amazing team of Potomac.Much appreciated it.
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May 2023 by Stephanie Mark
I bought the flowers and vases for my upcoming wedding from PFW last week. Ivan Mejia from the supplies department was so helpful and patient. He gave great advice, was extremely knowledgeable, and made sure that everything was ordered properly. He did an amazing job and I was very satisfied with everything from PFW!
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April 2023 by Andrea Cambron
I just had the absolute worst experience at Potomac floral. A friend needed me to pick up flowers for her bridal shower after buying them online. When I arrived, they told me that their online system was down and I needed to pay again. I kept asking for the reason why I needed to pay for the flowers that were already paid for, and the manager gave me some convoluted reason about not recognizing my payment.I have NEVER heard of that before, and they did not offer any other solution other than paying for it again.Then they told me I could not take the flowers that I already paid and had a receipt for out of the warehouse because THEY had a problem with their system.What a horrible business practice!!!!!What if I did not have the extra money needed to pay for it? These were flowers for someone else’s bridal party. Were they going to hold the flowers ransom??? I cannot believe they blamed me for their error.I will NEVER go back to this business.
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April 2023 by Andrea D.
I just had the absolute worst experience at Potomac floral. A friend needed me to pick up flowers for her bridal shower after buying them online. When I arrived, they told me that their online system was down and I needed to pay again. I kept asking for the reason why I needed to pay for the flowers that were already paid for, and the manager gave me some convoluted reason about not recognizing my payment. I have NEVER heard of that before, and they did not offer any other solution other than paying for it again. Then they told me I could not take the flowers that I already paid and had a receipt for out of the warehouse because THEY had a problem with their system. What a horrible business practice!!!!! What if I did not have the extra money needed to pay for it? These were flowers for someone else's bridal party. Were they going to hold the flowers ransom??? I cannot believe they blamed me for their error. I will NEVER go back to this business.
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April 2023 by Kathi S.
Jeff at Potomac was amazing!!. He arranged my order and sent me quality product. I will always use them!!! Kathi Albany, GA
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February 2023 by Teron H.
Amazing service great prices great quality there's nothing, I can say bad about this company. They are truly amazing works for me every time. There's so many people that I have turned onto His Pl.,. Mr. KING is amazing amazing
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February 2023 by Annika Butler
The customer service I received today was horrible. I was told that I needed to write off the taxes at the end of the year if I wanted to get my money back. Who tf made any of the associates in this place accounting professions or business consultants?
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February 2023 by Rose Mesidor
I love potamac wholesale flowers, besides being expensive but, they do have nice flowers.
