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March 2024 by D. Marie Skinner
Exceptional and timely service
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March 2024 by Patricio Alvarez
It is a nice place, very efficient. The staff are very kind , and the service they offer is incredible. I would recommend this place for any repairs your car could need.
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December 2023 by Darcia Bowman
We’ve used Prestige on three different occasions for auto body repairs. They do great work, provide regular updates to keep customers informed of progress, and the customer service is excellent.
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December 2023 by R Smith
I just wanted to thank Alex and Mrs. Wen for all of their assistance in getting my car fixed! Great staff and excellent service!Services: Painting
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October 2023 by Mauricio Q.
My car was fixed very efficiently,promptly and I was kept informed the whole time by Camilo Marin. Very satisfied.
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October 2023 by Sherry Trana
I had a Great experience with Prestige Auto Body Inc. Alex handled my case he was very professional, communication was great, and they even have a status update system with the progress on your vehicle through text… pretty awesome! Right now, it’s hard to find a place to fix your car in a timely matter and hard to trust just anyone. Prestige auto body Inc. Thank you for your hard work. Appreciate you all. I would definitely recommend this place.Service: Painting
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October 2023 by Forty
Kind good people, great customer service, reasonable pricing. Efficient. They did a awesome job on my 2006 Mercedes E350. Looked brand new. Thank you Alex and Wen! Will recommend anyone to go this shop.
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September 2023 by Rashiea Miller
SCAM! Stay away from this body shop. They steal car pieces off your car. My car was totally fine when I bought it in besides the cosmetic bumper damage. When I picked it up I my brakes and acceleration didn’t work. I took it to my mechanic shortly after and he said my parts were old and rusty! So they switched my pieces out! My mechanic just did a through inspection prior to taking it to this body shop. I didn’t pay attention to the negative reviews initially, but once I did, I saw that it was eerily similar to what I experienced. Please do yourself a favor, and click on the one star reviews, and you will get the real reviews. I wish I would have saw that before taking my car into this shop. I’m going to the news station, I have a lawyer and I’m on a mission to expose them. Stay away you’ve been warned!UPDATE: Please don’t believe anything they say first of all they aren’t this luxury shop they claim to be they work on all used vehicles.I didn’t see anything “exotic” while visiting a couple times that’s the first lie. They come off like they’re this prestigious exotic body work shop when they are truly the definition of BASIC. Everyone pretty much in America is driving a used car. Although my vehicle has 140k miles I take GOOD care, and GOOD maintenance of my car. It’s not an old used lemon bucket. It’s nice, Google 2011 Chevy Cruze. I never miss a scheduled maintenance. Now days everyone has a used vehicle, not a shocker. That’s all you work on is used vehicles. I never looked at the bad reviews of Prestige Auto Inc.( I trusted them) and their positivereviews, but as soon as I picked my car up it wasn’t braking or accelerating fast like it usually does. They told me they would not foot the mechanical bill. Again I had NO PREVIOUS MECHANICAL ISSUES with this car prior to taking it in for bumper repair besides replacing the rear shock because of a pot hole. I’m not into defaming, or ruining people’s reputation that’s not the person I am, but I’m also not going to sugar coat anything or let people take advantage of me, and I feel this body shop tampered with my car. I sent my car to MY dealership/mechanic because I didn’t trust them to do anything to my car. You did not offer to ride with me, you offered for another one of your mechanics to take a look. Absolutely not, anybody with sense would go to their trusted mechanic if something went wrong with their car. I really believe half of these Google reviews are fake and paid for. I’m just trying to do my due diligence, and make sure people research thoroughly. I wouldn’t want to see anyone being scammed. They are very unprofessional, liars, horrible customer service, and quite frankly, I believe that they are thieves. They offer the same solution to the people who left negative reviews “take a look at our cameras”. Cameras can be tampered with. They had horrible attitudes when I was just trying to figure out what happened with my car. They also held my car for an additional week and my insurance claims adjuster thought it was strange they hadn’t finished a simple bumper repair in two weeks, but put in another supplement the day I was supposed to pick my car up. Which stayed an additional 5 more days. Please check for yourself and look at the negative reviews. Added below is my mechanic document stating my car was in need of no additional maintenance prior to taking it to this shop besides a rear shock. Please be aware. I think it’s sick people prey on people because they can’t make money the honest way. Maybe you can’t afford your own bills? Your shop isn’t even the best shop out here, it’s not a luxury shop, it’s a basic body shop that works on used cars and every now and then gets a luxury vehicle. Please don’t act like you and your workers are are rich, or have any type of rich clientele, you probably are barely being paid anything, I guess you would have to result in scamming. You work a 9-5 like I do. The undertones in your follow up response along with your unprofessionalism on phone calls tells me everything I need to know about you guys.Service: Body &
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September 2023 by LaJuan Miller
This is NOT an exotic shop, just basic car servicing. The images are questionable! This shop practices THIEVERY, and will still the drawls off your back if you are not looking. If you service your car at this business and don't mark each part on your entire car, including taking a photo of your mileage too, then you have just given them the opportunity to steal property from your car! BTW, here's some advice, don't even patronize this place, take your business elsewhere because when they're done servicing your vehicle, they help themselves to your car parts as well, replacing them with old, rusty non working parts and you're stuck with another bill! In hindsight, they are actually getting paid twice; robbing you by stealing and then selling your car parts, and getting paid again! Clearly, I am not lying about this just check the reviews for yourself and then determine whether this is true or not!Service: Painting
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August 2023 by Lajuan M.
This shop practices THIEVERY, and will still the drawls off your back if you are not looking. If you service your car at this business and don't mark each part on your entire car, including taking a photo of your mileage too, then you have just given them the opportunity to steal property from your car! BTW, here's some advice, don't even patronize this place, take your business elsewhere because when they're done servicing your vehicle, they help themselves to your car parts as well, replacing them with old, rusty non working parts and you're stuck with another bill! In hindsight, they are actually getting paid twice; robbing you by stealing and then selling your car parts, and getting paid again! Clearly, I am not lying about this just check the reviews for yourself and then determine whether this is true or not!
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August 2023 by denise page
I was very satisfied with the service I received. Big thanks to Alex and the crew at Prestige!
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August 2023 by Danfour T.
I came home from a vacation. When I got into my beloved '05 Prius, I noticed little dust circles all over the dashboard. The circles were not dust. They were mold colonies. So much mold. But I hadn't had an accident and there was no obvious leak location. I considered getting it detailed to remove the dust but the detail companies all said it'd just come back unless I found the leak source. I strongly considered selling the car. I mean, it's 18 years old. But it runs amazingly well, so I figured I'd give fixing it a shot. After asking around, I brought it in to Prestige Auto Body. They were amazing! They found the leak - how, I have no idea - in the gasket around the driver's side mirror(!!). They fixed it, detailed the inside of the car, and paid less than the quote I got from the detailing company for just the mold removal! Amazing. I'm a happy, happy, happy customer!
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August 2023 by Steve Heiner
I was rear ended at a Red light on July 31, 2023. Had a damaged rear bumper and a broken clip on my car. I chose Prestige Auto Body in Silver spring, MD. I saw they had some very good reviews on here so I thought to give them a go. I am so happy I did. I took the car to them for an estimate and I agreed with their estimate about rear bumper replacement. They told me they wouldn't be able to tell if any more damage was caused until they get the bumper off. Once I told them to go ahead with the repair the new bumper was ordered right away. They had my car for a total of four days while I had a rental from Enterprise. They sent me texts when they were working on the car and an estimate when it would be finished. Got my car back on a Saturday before noon. They told me that there was more damage behind the rear bumper and that was repaired as well. My car was detailed and washed very well. They even vacuumed the inside. I was very happy with the way my car looked when I picked it up. They told me the the paint job on the rear bumper was guaranteed and that if it should chip in anyway to come back and they would fix it. Over all I am so very happy with my experience with Prestige Auto Body, INC in Silver Spring, MD.
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August 2023 by Jean Drzyzgula
Shout-out to this auto shop for making my poor abused car look better than the day I got it.They also communicated updates by text, and explained in detail where they were in the process and what was holding it up at different points, which I deeply appreciated.
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July 2023 by Monica Ettinger
If you need body work done on your vehicle, I would recommend Prestige. They were great with customer service communications, worked efficiently and quickly to get my car back to me.
