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November 2023 by Andrea Jefferson
Had new wheels and tires places on my Audi! Ricardo, Kenny, Tameka, and Sam were amazing and extremely professional! I am grateful for the experience and will use them for my needs on the future!Thank all of you!
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November 2023 by msgogirl86
I have been buying from Radial Tire since 1998. I am a car dealer and it’s important that I get the best deal to maximize profits in lean times.Radial Tire is my go to shop for the best deals and service (Thanks Nick) All the people there are great and I’ve known them all through the years. I recommend Radial Tire 100%.Daniel B.Autosource Motorcar Company Inc.
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November 2023 by Sa A
Radial Tire is the best place for tires in the DC metro area. I started going there over 20 years ago. Since then, I’ve referred all my friends and family. Tire rack prices or better without dealing with shipping. A rare business that provides top quality service/product that’s cheap and fast.
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November 2023 by Elizabeth K.
I am an utter ignoramus about cars but bought a Mini Cooper recently after 40 years of being carless. After a guy at Midas commented that my front wheels were looking worn, I took the Mini out to Radial Tire to see about new tires. (They had ordered the right kind of run-flats in advance in case I needed them.) Unfortch the little key that unlocks the tire from the wheel was nowhere to be found in my car. The staff, including Adam who was super helpful and informative, explained my options with no pressure whatsoever and were extremely kind and patient. Although I may end up having to go to the Mini dealer to unlock the tires, I will totally give Radial Tire my business whenever possible.
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November 2023 by Amy H.
Fast friendly service with very fair prices. Pro tip, they don't take appointments so show up 20 minutes before opening to make sure you're first in line to get your tires replaced!
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November 2023 by melcarreno
Radial Tire Company excels at customer service and is as competitively priced as anyone! They have been my go-to for over 35 years and are always knowledgeable regarding best options for my particular vehicles. I have known the owner for all that time and he knows customers like me by name. I trust RADIAL TIRE COMPANY over all others with all of my families needs!!
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November 2023 by Denise B.
Top notch service and fair pricing are the hallmarks of Radial Tire. My entire family has relied on RTC for years and we keep coming back. No matter who you speak to they're helpful whether over the phone or in person. This time I called on a Monday afternoon and spoke to Nick. He recommended a few tires and gave me pricing. On Tuesday, I called back to order the tires that I decided to purchase. I spoke to Paul and he was able to reduce my costs even further and ordered the tires. On Wednesday afternoon the tires were put on the car. Every step of the way they were pleasant to work with and helpful-never rushed. A special shout out to Tamika who was extremely helpful and kept me updated throughout the installation process. Just know they don't take appointments so plan to leave your car or be prepared to wait 2-3 hours. If you need an alignment allow for more time. This place is busy for a reason!
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October 2023 by Scott H.
I am a many time repeat customer. Paul and his team are very knowledgeable and very friendly. The service is excellent. I've trusted their advice for street tires and track tires and have never been disappointed. I will continue to rely on Radial Tire for all my tire needs.
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October 2023 by Vish G.
Radial tire is amazinggg - i've had unexpected car problems 3-4 times now, and even though I have moved farther away from silver spring, i still get my car sent here anytime I need something fixed especially with my tires! each time it would be a different employee that helped me out, but every time i found them to be honest, kind, and patient which is so nice to see. super thankful for you all for making car problems not feel so stressful and a lot easier to deal with and handle! They value their customers a lot.
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October 2023 by Germaine T.
Fabulous how well managed, efficient, and accommodating this business is! I had a Continental Tire, just bought as part of a four-tire set in June 2023, that had a slow leak. Some tire shops that are Continental dealers didn't want to do a warranty replacement of the tire because it wasn't bought at their shops (their prerogative), but the Radial Tire Company took on the job. It had the tire within half an hour and could install it the next day (it was already too late in the day to have that done).When I arrived the next day in the midafternoon, I was amazed at the number of cars ahead of me--probably eight--and was wondering if I'd ever be out of the shop before midnight. No problem! I had brought along reading material and was out a little before 5:30. I was glad to have the reading time.Tamika, one of the customer service agents, has excellent customer service skills--friendly, super helpful, and efficient--and technical tire knowledge as well.I'm very happy to have learned about this shop and would recommend it to anyone. It may be pricier than other shops are, but the customer service is and efficiency are worth it.If anything could be improved, it's the upstairs waiting room, which has a very nicely appointed and very clean powder room, but could definitely use a new paint job, new carpeting, and new sofa cushions (at the least). I'd also like to have any grease marks removed from the steering wheel and door before getting the car back.
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October 2023 by Adel Suleiman
Ive been to Radial twice for different reasons. 1) They accept tire insurance (paid by 3rd party), they made the process easy and i had the replacement tire the same day i called and within an hour of me dropping it off.2) Needed a tire for a full size spare purchased for a trip. Radial found the tire, got it same day for me. Dropped off the rim and they had it done faster than i expected.The parking is a little tight but I've had the guys come out while i was pulling up and confirm i was good where i was parked. All around great experience both times from the parking lot to pickup and payment (fair pricing all around). I’ll definitely be a return customer for all my wheel and tire needs.
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October 2023 by Kevin Pfeifle
I had one of the best experiences at any auto shop I've ever been to when I went to Radial Tire Co. The staff was friendly, polite, and knowledgeable. They happily explained everything about what needed to be done to my vehicle and why. They also were quick in their work and updated me of it status along the way. Their facilities were clean and comfortable too, so I was easily able to get work done while I waited for my vehicle! I 100% recommend paying them a visit, and for sure I will be returning the next time I need work on my vehicle.
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October 2023 by Sylvia Bryant
I could not be more pleased with the service we received at Radial Tire. First, when I called, they young man that answered the phone was super helpful and so nice. He then helped me when I got there and was just as amazing. I had my two toddlers with me and another lady gave them some crayons and coloring paper and told me we could use the upstairs waiting area so the kids had a little more freedom. Besides the super friendly service, they were so helpful with the tire selection and super generous with cost saving methods. To top it all off, we weren’t there long at all. Which is amazing when you come in with flats and children. AND the benefits of getting a set of 4 tires with them is unmatched! So if you live in the area and are looking for new tires, I HIGHLY recommend Radial Tire!
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October 2023 by Nnifer N.
I went to Radial Tire for an alignment and was impressed with how well they handled their client volume. It was busy, but I didn't have to wait long for help, and they were honest with how long it would take (which I prefer to someone saying they will be done in an hour and calling me in 3 hours).
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September 2023 by Sylvia B.
I could not be more pleased with the service we received at Radial Tire. First, when I called, the young man that answered the phone was super helpful and so nice. He then helped me when I got there and was just as amazing. I had my two toddlers with me and another lady gave them some crayons and coloring paper and told me we could use the upstairs waiting area so the kids had a little more freedom. Besides the super friendly service, they were so helpful with the tire selection and super generous with cost saving methods. To top it all off, we weren't there long at all. Which is amazing when you come in with flats and children. AND the benefits of getting a set of 4 tires with them is unmatched! So if you live in the area and are looking for new tires, I HIGHLY recommend Radial Tire!
