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November 2023 by Esan F.
Absolutely the best auto shop around. Everytime I receive service from this establishment they exceed my expectations. They are patient, timely, kind and very considerate. They will take the time to ensure you receive fair pricing...that's super important in this economy. Thank you Steve for your unparalleled customer service!!Services: Air & cabin filter replacement
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November 2023 by Josh Wright
Super knowledgeable and honest. I brought in a newly purchased used BMW wagon for 1996. They explained any issues, even brought me in to look at the car up on the lift to explain and show the issue.Services: Auto power window repair
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October 2023 by Bonnchichi Eiscreme
Brought my car in to get the lock of the trunk fixed and it was done within a few hours. Everyone working there was really nice.The only thing I was disappointed about was that they scratched the inside of my car without mentioning it.
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October 2023 by Gary Williams
They identified my problem quickly and presented to be fully competent and professional. I saw awards and accommodations from the city of Silver Spring on the wall as well for being an excellent community partner.
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August 2023 by Willpower Harris
I have been using Rossi for years. They are by far the most honest and great to work with Mechanics in the business. I moved to another city and still drive there to have work done on our cars.From the owner to the staff they are kind, knowledgeable and put out excellent work. Can’t say enough nice things about their team.If you have a problem working with these guys… I’m sure you have a problem working with everyone in life.Rossi rocks!!!Services: Transmission
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July 2023 by DON C.
Honest, trustworthy people and dependable service. I have been coming to Rossi's for years and one thing I can say is that they have always been fair and consistent. Their work and service repairs have been performed with complete competence and confidence, in that this is my second BMW that I have entrusted to them instead of dealing with the BMW "stealership" directly.Their prices are fair, competitive and upfront. That is something I can really come to appreciate in this day and age. No haggling, pressure or sense of upsell from the team at Rossi's. During my most recent visit, I came in thinking I was encountering a brake system or service issue. Steve, the Service Mgr., took the time out of his schedule to personally ride with me in my car to experience the issue for himself and immediately spotted the problem. I was able to see the problem firsthand as well --while he drove the car during that time. He then took me into the garage and showed me exactly what was really my issue with a similar BMW that was currently on his auto bay lift. Turns out it was a separate issue which was actually not even associated to my brake system. And, here I was thinking it was time for a brake pads and rotors service that can be expensive. It turned out to be a more simpler, cheaper problem to fix. He was able to identify the problem and provide repair alternatives before leaving the shop. I must say, I really appreciated the 1 on 1 time spent to identify and address my problem. This is something special and rare, as to most auto mechanics around the city are too busy to speak to you in full and prefer you to just drop the car off....to only call you hours later --- which sometimes causes misunderstanding, misdiagnosis of the car issue and/or wasted time trying to explain your concerns all over again.You get what you pay for at Rossi's and that's the confidence that the job is going to get done right, the first time and repaired as requested. I also appreciate that they make recommendations on potential other repairs or unseen issues and are able to explain the problems noted in detail for you to understand. They are very efficient on estimating completion times and providing updates on your car as well though-out the process. Nothing but good things to say about Rossi's, Rod, Steve (Service Mgr.), Hamilton (Office Mgr.) and their team. Give these guys a try.....you would be glad you did.
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July 2023 by Simona Combi
I took my Hyundai Elantra GT for regular maintenance and they told me it was leaking oil from the engine, which I didn't know. This is a new engine, but the dealership had not installed the oil pan properly after they put it in. Rossi's mechanics took pictures and Rod explained in detail why it was happening, so now I know what to tell the dealership. I'll definitely come back for service.
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July 2023 by Brielle Bennett
Rossi has the best auto shop I’ve done business with. They’ve been my go to for a few years now after being recommended by a friend. They’re also very reasonably priced and work very quickly. Even though I’ve had some big jobs done, my car has never been there longer than a day.Services: Auto brake repair
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May 2023 by Tunde Adepegba
Excellent service. I just moved to the area and used this mechanic for the first time. He had great reviews, and I can truly say he met those expectations. I had a constant small coolant leak in my Mercedes and he fixed it on the first try! I am definitely going to keep him as my mechanic during my time in the DMV area!
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April 2023 by Kim H.
Rossi's takes time to explain the repair/service and even show you the worn-out part, if accessible. They call & update you while your car is being repaired if its going to cost more. The services are top notch & Mr. Rossi is a dear.
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April 2023 by Adam Kleshinski
I consider myself a 6/10 car guy…handy but no engineer. Brought my 2011 X3 to Rossi’s a year ago looking for a second opinion after receiving a $7k bid to replace my transfer case. The “highest rated” BMW shop in town had just dealt me a crushing prognosis that meant I’d be better off selling the car (in perfect condition otherwise). Enter: Ron and Rossi Co.Not only did they bid lower, but suggested I might find a used (low mileage) diff cheaper and they’d install it, fill with new fluid (no warranty on part or work naturally). A month of part hunting and a return visit later—the X3 is running better than ever and they saved me over $5k!!!True masters of the trade, and absolute straight shooters. So impressed that when I noticed they had a vintage VW hiding in the corner of the shop, asked if they’d help me with my ‘68 Corvair. Owner recently added a pic of the oil pan seal fix to this listing. Talk about taking pride in your work, customer care, and going a step beyond!!!Can’t recommend this team enough—a true rarity among the “premium” shops who perpetuate the luxury brand “stealership” business model. Have sent several fellow BMW owners there since with consistently outstanding price, service, and satisfaction. 100/10, look no further. Rossi’s is bar-none the best in the Bethesda ballpark.
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April 2023 by Brooks Kaufman
Beyond excellent - have been to see them a few times with a 16-yr-old Volvo with 200k miles. Careful diagnostics, logical and helpful explanations. Quality parts, amazing work, and done quickly. Just great all around.Services: General repairs & maintenance
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March 2023 by Kenneth Perry
We all had the same hunch about the source of the burning oil smell, but they were cautious about inspecting to confirm the need for a valve cover and gaskets. Once they did, all indications are that the work was carefully and professionally done, with a clean up of previously leaked oil on engine parts. Car is fine now. Rossi always takes care of my car.Service: Engine repair
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February 2023 by Annie Wilson
Rossi's is the best! I brought my car to them for some potentially tricky electrical diagnosis that other shops were turning me away for. Turned out to be a simple solution.They got me in and out the day after I called them. Hamilton was a joy to chat with and treated us with so much kindness.Rossi's turned a really stressful situation into something easy, simple and no-stress. So grateful to them!Service: Electrical
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February 2023 by Chris Pinheiro
Rossi's has great customer service. They have great turn around time too. I plan on bringing my car back to them in the future!Services: General repairs & maintenance
