Safeway at 909 Thayer Ave in Silver Spring, MD, offers a convenient and friendly grocery shopping experience. The store features a well-stocked layout with easy-to-locate aisles, including a good selection of fresh produce, bakery items, and a variety of groceries, beer, and wine. Customers appreciate the welcoming staff, who are generally helpful and friendly, making shopping more pleasant. The bakery provides customizable cakes and cupcakes, while the deli offers party trays made to order. The floral department also features exclusive debi lilly design™ products tailored to customer preferences. An in-store Starbucks adds to the shopping convenience, and the pharmacy provides helpful services like immunizations. Safeway has adapted to busy lifestyles with various services such as Order Ahead for bakery items, Grocery Delivery, and DriveUp & Go™. Parking is convenient, especially in the smaller garage beneath the store, although spaces can be tight, and the elevator can be uncomfortably hot and with a strange smell. The store's layout is consistent, and staff are generally welcoming and helpful, despite occasional confusion at the register. However, experiences with delivery services have been disappointing for some, with reports of delayed deliveries, expired groceries, and poor customer service. Customers have expressed frustration over delayed orders, lack of accountability, and unfulfilled reimbursements for delivery fees. Despite these issues, Safeway remains a reliable choice for most in-store shopping needs, offering a clean environment and helpful staff, though delivery service quality has room for improvement.
Most of the time, I have my groceries delivered, but when I do go, I enjoy shopping there in DDSS.
December 2024
We go there in a pinch. Prices are high, compared to other local stores. We'll lighted and plenty of choices. The cereal isle is 98% sweet cereal, from top to bottom. The staff runs hot and cold. The pharmacy staff is very helpful and friendly.
November 2024
This is my go-to store for most of my needs, especially since I live downtown. It’s reliable and usually has everything I need. The checkout lines could be a bit faster, but I’ll keep shopping here . The Starbucks inside is a nice addition for a drink while shopping !
