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December 2023 by Kay K.
Today we purchased a pre-owned car from Sport Honda and the experience was unlike any other past dealership experiences. David Kelly quickly found us a car that was perfect for our needs and processed everything in record speed. Josue similarly handled the financing transaction quickly and seamlessly. Everyone was super courteous and we were in and out in no time. No crazy sales tactics. Just straight-up helpful and professional. Thank you Dave and Josue!
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November 2023 by Naima W.
After experiencing some very aggressive sales tactics while we test drove cars at other dealerships, we figured out the car we wanted. I thought the experience was going to be a haggle fest for the whole process. We emailed about 7 dealerships in the area about ordering our vehicle with our preferred paint and interior knowing it was in high demand. Sport Honda was the only dealer that responded offering to sell us the vehicle at MSRP without asking us to come in. They had straight forward out-the-door pricing with no sneaky dealer add ons like adjusted market value. We worked with Dawit and he was responsive, polite, professional, and kept us abreast of the transit ETA. At purchase, additional protection packages were offered but without pressure. Our experience with the team at Sport Honda was as pleasant as buying a car could be. Highly recommend!
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November 2023 by Leellani C.
......Sport Honda went above and beyond 1000% percent to resolve my issue----you don't see that type of customer service these days ----so updating my review to note that after they contacted me --they went out their way to investigate the issue at hand and worked out an extremely fair resolution--update that owner Gibbs F. and another of the dealerships colleagues Jeannie (apologies if I spelled names incorrectly) reached out to work this out and resolve ---I am hoping for the best -and appreciate the quick response after my initial post ----Won't ever take my vehicle back here -went for routine service left TPMS light comes on --went back -says they fixed -next day light comes back on -took back says they fixed no issues -light came back on went back -said they fixed no tire issue and if I want them to check more in depth will cost at least $175 for diagnostic-well I didn't have any issues until you serviced the vehicle and the fact that I had to bring it back 5 minutes after the initial service says hey something is not right and then returning multiple times after that should allow for a professional courtesy of NO cost to a long term customer to get down to the bottom of the issue -service rep dismissed me instead -so I'll dismiss you as my service dealership and I'll be writing Honda and will be making adjustments to my level of service survey -I just don't appreciate being treated like I am incompetent and something as critical as tires /pressure /sensor is not a dismissal type of item and rest assure I won't be recommending bringing any of the commercial fleet vehicles back here either that I oversee
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October 2023 by Mat L.
Pretty unlikely that anyone with a brain will buy from here. One phone call or walk-in you'll see... Good luck all you new buyers out there!
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October 2023 by Sarah B.
Sport Honda personnel treated me well during the car shopping process. Though I did not buy a Honda, Felipe and his manager were very polite and responsive and gave me numbers without a hassle. They let me test drive several vehicles without complaint. If Honda ever comes out with a vehicle that I want to buy, I'll head straight back to Felipe at Sport Honda to purchase it.
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September 2023 by Mark N.
For reasons I've long since forgotten, I did not purchase either of my previous two Civics from Sport Honda. What I do remember, though, is that Jackie Barkley was by far the most direct, honest, straightforward person I interacted with during the car buying process. She replied immediately to my inquiries with detailed, unambiguous pricings that in hindsight also turned out to be very competitive. I resolved then to buy my next Civic - meaning now - from Ms. Barkley and thereby save myself all the wasted time and energy from the tiresome Kabuki dance of negotiating a price with a slippery salesperson who mostly speaks in squishy, quasi-truthisms. Alas, Ms. Berkley had since retired, so the question was whether her honest believability was unique to her personally or was, instead, representative of Sport Honda. Her straightforward believability is representative of Sport Honda. Working with Nathan Gelaye was exactly the same as working with Ms. Barkley. Direct, honest, straightforward. Hopefully this will be my final car purchase - if not, I will again be buying from Sport Honda in general and Nathan Gelaye in particular.
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September 2023 by Tia B.
I had the best experience working with Mike Friedman and Mike Canter at Sport Honda. I reached out to Mike F. looking for a Honda HR-V and he talked me through all the options and secured me a brand new one that fit perfectly into my timeframe. It was great having someone to work with my needs in a competitive car market. He wasn't able to be there on the day that I went to pick up my car, so set me up to work with Mike C. who made delivery day completely seamless. He was kind, professional, answered all my questions, showed me all the car features, and even had the car rewashed before I left (without me asking him to!) because he wanted the car to look perfect for me. I can't thank the team at Sport Honda enough and I recommend them to everyone looking for their dream car!
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September 2023 by Myron L.
I bought a new '23 Honda Accord here a few days ago. My Salesman was Dawit Hagod. He was great! He explained everything. Also, the Mgr., Robert Fogarty, was also great, and kept to his word to giving me a good low price for the car. I got a "reasonable" deal for my Trade-in 2015 Honda Civic, too, after talking with the Trade-in Specialist. So, I say, it's a good place to buy a new Honda car!
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August 2023 by Dennis R.
I had an excellent experience here. The staff at Sport Honda, Isaac, Josue and Andrew, were all professional and treated us better than any of my previous three leasing experiences with Honda. I was able to get just what I was looking for. I was impressed with the prompt follow up by the sales and leasing consultant, Isaac, making the initial contact after my call. Andrew, the manager, was fair and negotiated with me in good faith. I was impressed with how quickly and smoothly completing the paperwork was with Josue, the business manager. I highly recommend them to anyone in the DMV for any future car purchases or leases.
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August 2023 by Donna W.
I found this dealership so refreshing. As I was looking, after going to multiple dealerships (not only Honda), there was no pressure, no high intensity salesperson and just friendly, courteous and professional service. All my questions were answered (and there were many) to my satisfaction, even when I wanted deeper clarification. I ended up putting a deposit down for an ordered vehicle. I even texted to change the order, twice, and it was ALWAYS professionally handled. I cancelled the order approximately two weeks later. But this is the best part! I was not argued with, harassed or anything!!! I did the cancellation by text with my salesperson. I received the refund of my deposit within approximately three (3) days. Why did I cancel? I have a 2020 KIA and found a reasonable insurance rate which was why I was looking to get rid of it. My former ins company had more than doubled my rate and it wasn't worth it.
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May 2023 by Attila M.
Great dealership, period! There are car salesman and then there's Daniel Lopez - without a doubt the best specialist at any dealership!
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April 2023 by Bridget K.
Purchased a car here. Found them to be helpful, responsive, not pushy, and offering a competitive price. Ginny supported us throughout. A great experience.
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April 2023 by P S.
Scheduled an appointment online to have tires checked. Contacted the dealer the day of the appointment and spoke with Jeff who confirmed that there would not be a charge. Arrived to appointment and was informed by Cezek Lobo that there would be a $90. charge to check tires for any damage. Wasted my time and gas. Save your money and time with this place. First time here and will be the last. UPDATE: Contacted almost immediately from owner, Gibbs who was very professional and willing to address my concerns. Decided to take my vehicle back to Sport Honda and was met by Steve who take care of me. Highly recommend Sport Honda for your service needs!
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March 2023 by Jewel P.
Louis was such an amazing help! I reached out once and he was able to see me the same day! He helped me get a great deal on my Accord including specs that aren't available at most dealerships in the area. He answered all my questions and it was the least amount of time I've ever spent in a dealership. He even reached out a few days later to see how things were going. The finance manager was also an amazing help and my family and I felt truly welcomed. I love my 2023 Accord!
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March 2023 by Melinda G.
I recently purchased my first car with Sport Honda and had a great experience working with Ginny Marshall. Because of the current car market, I was having such a hard time feeling heard when reaching out to other Honda dealerships looking for a 2023 HR-V. Ginny reached out via email and I finally felt heard. She helped me put an HR-V on hold in the exact color and trim package I was looking for. She also answered every question I had & quoted me a fair price that stayed true when purchasing. They held the car for me until I was able to come in and the whole team at Sport Honda made the purchasing process a breeze. With this being my first car purchase, I had aphrensions and nerves, but Sport Honda made it a stress-free process, were patient with me, and have continued to check-in with me after the point of purchase.
