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February 2025 by Peter Festus
I walked in on wednesday morning. Due to bad weather there were only 2 staffs over there, but it didn't stop them from taking care of me. Best service from Diana. Thank you so much
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January 2025 by Mohamed Abker
3 times in a row I was at the bank and they are always having issues
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December 2024 by Lawrin Mikanga
I’ve been consistently disappointed with TD Bank and their level of service. As someone who frequently visits their branches due to a client banking with them, I’ve encountered numerous frustrating and borderline unprofessional experiences.
For starters, their operations seem disorganized. On multiple occasions, I’ve noticed tellers from other locations who appear unfamiliar with the branch’s setup. One day, I arrived right at opening, only to be made to wait an hour and a half while they completed their opening routines. No apology was offered, and it seemed like the customers were treated as an inconvenience rather than a priority.
Additionally, when clients had questions, the available tellers were trainees who couldn’t perform basic tasks. Instead of offering solutions or assistance, the staff behaved as though the customers were the problem.
Every time I visit, there’s always some issue—whether it’s poor training, a lack of professionalism, or inefficiency. These repeated problems have completely eroded my trust in TD Bank. I can’t imagine entrusting them with my money, and I hesitate to recommend them to anyone. This is a bank that desperately needs to reexamine its operations and commitment to customer service.
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July 2024 by Abebech Aramdie
I worst location this bank zero customer service
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April 2024 by Persephone W
The WORST! I'VE tried giving this location, specifically this location the benefit of the doubt! However, EACH time, they're slow and short staff. @least 20minutes, for deposit, not to mention not including, waiting for a teller. The Drive thru experience is terrible, slow paced as well. Thankfully this is not My Primary banking!!!!
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March 2024 by H B
Excellent customer service at the bank. They are super polite and helpful and are willing to go out of their way to help. I have specifically worked with Ed there - he is simply amazing and very courteous!
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May 2023 by Supermodel 2020
My father used to bank with them when he was a student. They helped me out when I got into a rough patch with BofA.
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May 2023 by Supermodel 4ever
My father used to bank with them when he was a student. They helped me out when I got into a rough patch with BofA.
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April 2023 by Lillian C. Njiribeako
My father used to bank with them when he was a student. They helped me out when I got into a rough patch with BofA.
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March 2023 by Sammy Al
Great group, especially managers
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March 2023 by 123 Transport
Atm not working
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December 2022 by Anthony Duque
Atm always broken
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October 2022 by A Severson
Added: Today they put my account under review rather than releasing the money. Mon 9/26…DO NOT USE THESE LIARS! Last week, we sold our home and deposited the check into a TD account. First, we were told they’d release 100$ that day (of 80$k) and release $150 the next day, then the rest should be released. Totally different from website declaration of next day, but ok, it’s a big check. We could’ve put it in a different bank. But they told us this lie.The next day, not only was the 150$ not there, the 100$ Was gone and a six day hold was placed. Upon calling, we were told the bank would have to verify the check. They said they’d verify the day before, but instead just put a hold and verified nothing. We asked about the lie they told us the day before. She said she’d call the issuing bank. I had already called the title company, who called their bank to verify funds while I was on the phone. TD called me back to say the process would be 24-48 hours but this should have been done already As it had been 24 hours. After 48 hours, we called again only to be told some other lie. Still sitting here Saturday with no funds THESE PEOPLE ARE INCOMPETENT LIARS!
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September 2022 by A S.
DO NOT USE THESE LIARS! Last week, we sold our home and deposited the check into a TD account. First, we were told they'd release 100$ that day (of 80$k) and release $150 the next day, then the rest should be released. Totally different from website declaration of next day, but ok, it's a big check. We could've put it in a different bank. But they told us this lie.The next day, not only was the 150$ not there, the 100$ was gone and a six day hold was placed. Upon calling, we were told the bank would have to verify the check. They said they'd verify the day before, but instead just put a hold and verified nothing. We asked about the lie they told us the day before. She said she'd call the issuing bank. I had already called the title company, who called their bank to verify funds while I was on the phone. TD called me back to say the process would be 24-48 hours but this should have been done already As it had been 24 hours. After 48 hours, we called again only to be told some other lie. Still sitting here Saturday with no funds THESE PEOPLE ARE INCOMPETENT LIARS!
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August 2022 by Maria Villeda
Very late, I don't know if it's because they don't have much staff, but you have to wait, too long.
