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March 2024 by Brenda Alvarez
Clerk is so rude here! I just wanted help sending a certified mail and I honestly didn't remember and she yelled and sent me back to the end of the line... people here even make you get scared to ask a simple question! Horrible customer service
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February 2024 by Sina Joy
Nope. Better off going anywhere else. Sometimes the staff are so rude!
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February 2024 by Daniel Ramsey
We went in for passport applications for our kids. The clerk Ana was great! Very through checking our documents but also very efficient. In and out in 20 minutes with photos!
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February 2024 by Hannah Gamble
The meanest USPS staff I've ever encountered. I didn’t even speak and was yelled at. Waited in a long line to get to the counter and thrown out due to my tape (packing tape). I had other letters to mail as well but they wouldn't service me. Additionally, this location’s workers kept stating they only take credit/debit. Why is a government entity refusing cash?
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February 2024 by Diana Hu
The most rude clerk Jennifer I ever met! I was in line waiting for 10 Minu to get my package scanned and obtain a quick receipt due to recipient’s request. Finally, it was my turn and she refused to serve me and told me never to come to the counter to get served for prepaid usps label. Horrible and unprofessional service and extremely rude attitude! !!
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January 2024 by Diana Alvarado
The person at the front desk today was a complete jerk . I didn’t catch her name but she was the younger of the two . I’ve never experience such rude disrespect . Avoid this location !
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December 2023 by Nelia Orino
This is the second time this year that I asked to put a HOLD on my mails because we were out of town. And the postman still keeps delivering. Mails overflowed in my mailbox. Thank goodness my neighbor took care of them for me. Again, this time. ZERO for rating.
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December 2023 by Sister Bettina
They recently failed to deliver my package and said it would be delivered the following day. I’m waiting for my package till now and I need it before Christmas Day ?
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December 2023 by God's Child
This is the worst post office in the area. There's a light skin black woman who is a cashier there. She's loud, mean and very condescending. She's also a bully. She needs to be fired or work in the back. She doesn't know how to speak with people and her attitude is nasty.
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December 2023 by SUN SAND
I think staff are trained at this location to quickly get through the lines without assisting anyone with the reason they came in for. I was the 6th person in line and watched 5 of the people ahead of me get turned away for some minuscule reason.Extremely rude and arrogant staff. I’ll definitely be avoiding this location at all costs from now on.Senior citizen came to change his adresssThey said they don’t have any more change address forms.Young man came to post returns. He got turned away because he doesn’t have a shipping label printed and their wifi is down. He asked where can he go, staff said they don’t know. Can’t help you there.Next man came to print return label after him. She suggested he can print at Staples. Not sure why she didn’t offer this suggestion to the young man before him.Next person had a large box to return, seems like she didn’t want to help him but he kept arguing with her until she gave in. She gave him tape to tape his box.I was next. I thankfully already printed my label at home. I got rejected because I didn’t tape my label on to the box. Shouldn’t a post office have tape available to do so? Shouldn’t they have a clear plastic envelope that tapes on to packages like most post offices do? Why couldn’t she give me the tape she JUST gave the gentleman before me? She just kept insisting I buy their tape. I ended up taking the excess tape off of my box and reusing it to tape the label onto the box. Incredibly dehumanizing experience. Staff need to be trained in customer service or not be offered this job at all.
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December 2023 by Philip Lui
1 worker was enthusiastic, the other was almost reading a script. But people were moving so can't complain about that. Expect a wait.Not specific to this visit but in general: Sending packages seem complicated and the employees are not very specific or willing to explain the small details. The assumption is that everyone knows the rules already. They just tell you you're wrong and go do it again. It slows everything down for everyone. And there are not enough workers there especially during holiday season.
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December 2023 by Monkey D Denis
sad excuse of a post office went two times to ship the same package they always have some time of issue don’t waste your time there
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October 2023 by mia
seriously the worst post office ever. it’s so awful it even makes me regret moving to this area. they’ve lost many of my packages, and they never find them even after i submit search requests which makes me think they probably don’t even look for them. on the rare occasion that a package does get delivered, it’s always at the wrong address. considering the awful reviews and how many times people have probably had to contact usps support because of this place, i can’t believe they haven’t replaced the staff
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October 2023 by Adrian Orellana
The WORST. There ALWAYS losing mail. They ALWAYS leave mail at wrong address and buildings. They are rude and lazy. IF YOU LIVE IN APARTMENT 90% YOU WONT RECEIVE YOUR MAIL ON TIME OR CORRECTLY.
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September 2023 by Kathy Rodriguez
Don’t think this review will provoke any changes there but this is the worst post office in Montgomery County. The lines are always long, majority of staff are in a bad mood, and if you’re there to pick up your mail at the blue door, it will take, at a minimum, one hour. We’ve had to do this on multiple occasions. They yell at you to stand by the blue door and ring the bell. You’ll be there awhile and every time you ask for more help, you’ll get yelled at again. Why is picking up mail at the POST OFFICE so hard?
