-
April 2023 by Ensure P.
If your a fan of fresh tasty Croissants , you must try this stores, I believe it's baked within the store and they're so good, I promise you will love them!
-
March 2023 by Kel P.
Parking is a little rough but it's the area not the shop. Just be prepared to spend a bit of extra time - staff was friendly enough and the shelves were stocked.
-
October 2022 by Nicole J.
I previously left a one star review so it can't get any worse than that despite my experiences getting worse. I'll keep this brief...I ordered online for curbside pickup and yet when I arrived inside of my pickup window I was told I had to come inside. I was told this is because the staff that handles the curbside orders leave at 6pm. (This is the second time I've experienced this btw) My pickup window was from 6pm-7pm and the app tells you that you have until 8pm to pickup your order so I'm not sure how any of that makes sense. Thankfully, Cheryl was friendly enough to assist me and brought out my order...that was missing 4 items! This has also happened to me before as well. I've contacted corporate about my poor experiences at this location has and will continue to follow up. DTSS deserves so much better.
-
February 2022 by Ellen G.
The produce bag dispensers are almost always empty. The deli counter employees are often not behind the counter--they are in the back and you need to yell to get service. Also the deli counter does not list its hours, but they are much shorter than store hours, so actual hours would be useful. They usually don't have sushi. They don't have a starbucks in the store. They have orangina on the a shelf label but they never actually have it in stock. They were out of Keebler pecan sandies regular size, with no store brand equivalent. They shouldn't run out that much faster than shortbread sandies. Store brand cereals are not noticeably cheaper, bit they should be. The store has a weird layout, only store I've been to where you walk into health and beauty section rather than bakery or produce. It's a small store so they generally have less of everything. Convenient, though.
-
January 2022 by Veronique L.
Although others have recently bemoaned the dearth of fresh produce in their DC area choice of food store, I did not experience the same here. This Safeway, like most times I have visited on a weekend usually and during mid morning, was well stocked and a staff member was actually adding more items to the produce area. I don't love the layout but I find that it's not overwhelmingly crowded ever and I can have my basic needs met here. There is a Starbucks at the front that is quite busy and the bakery section always seems busy and preparing fresh items.
-
September 2021 by Charleene S.
Very disorganized location. Shelves are always empty. Customer service is nonexistent. Store needs a complete overhaul.
-
October 2020 by Vannasley N.
I want to express my appreciation to one of workers named Cory , he went above and beyond to help me find item when I had very hard time. He made sure I was fine. Thank you so much.
-
April 2020 by Katrina L.
Not the best, but not the worst. And certainly when it's compared to the Giant on East-West Highway, it's earning five stars. Because it's quieter, cleaner and overall just a better experience than the mad dash of craziness at Giant. Pre-Rona, this place had a hard time restocking items that hipsters like me like to cook (aka Thai Green Curry and Chickpeas), and now that we're in full-on hoarder mode, it's even harder to find those items. However, if you come right before closing time, you will experience the following: 1) less people (though this place is never really crowded) 2) more inventory as they are restocking 3) efficiency - whether you're using self-checkout or the cashier Bonus - this Safeway has some of the prettiest, long-lasting flowers on sale. So you can brighten up your home and mood for less than $7. :)
-
January 2020 by Samo B.
simply put - THE WORST! Particularly the Pharmacy. Skip the Pharmacy and go to CVS. Skip the grocery section and go the Whole Foods or nearby Giant in Blair Park.
-
December 2019 by Sylviane L.
I used to be a Safeway customer in the 80s & 90s, when they had decent stores. When I moved to Silver Spring, MD, earlier this year, I was warned by neighbors to avoid the Downtown Silver Spring Safeway on Thayer Ave. As a matter of fact, that store has a lot of problems, one of them is a stocking issues that makes their "Just For U" deals and "Weekly Deals" useless. They have a "Weekly Deals" flyer but no merchandise. Someone should tell Cerberus Capital Management that false advertising is illegal! Their produce department used to have good papayas, till they changed provider around October and ever since, their papayas not only become rotten before they're ripe, but they have a bad bitter taste. Got one late last week that I'll take back tomorrow. That was my last try, and I'll stay away from their papayas from now on. Glad, I have a Whole Foods next door!
-
August 2019 by Sydney R.
Terrible Safeway. We have gone during the day and it has minimal groceries. We have only seen poor customer service and although we live super close, we choose to drive to any further location. This was no reason to give a bad review- until today. We showed up well before closing; we just needed to pick up something quick for a snack (we were thinking frozen mozzarella sticks). Upon arrival, the doors were all locked and a worker came out to say they were closed. I understand they don't want to work late but when people are standing outside to pick up one quick thing, they should allow it. This Safeway doesn't close until 1. Employees shouldn't get to just decide to close it an hour early. If you have any other option, DONT come here.
-
July 2019 by Michelle Tebor
Seriously the most disgusting bathroom ever. Toilet paper roll on the floor, filthy toilet, and no soap or paper towels. This is where the people who are stocking your food use the restroom and it’s completely unacceptable.
-
December 2018 by Stephanie M.
save time and money and get better quality groceries by checking out the dumpster behind the Exxon. you think I'm exaggerating. I'm not. check the photos. as a bonus, Anita, a manager, is the most shriveled, bitter, and intolerable husk of an old c**t I've ever had the displeasure of meeting.
-
November 2018 by rl p.
If I could give it negative stars, I would. I am forced to go here for a few items because it is in walking distance. The staff, with the exception of Chance and the tall slender seafood guy are very customer unfriendly, unwelcoming and non-responsive, which makes for a sour shopping experience. And speaking of sour-I'll share later. I had asked 5 times for a flavor of popcorn from a brand they already carried and was reassured that they would be getting it. That was about 7 months ago and it never happened. All the other local stores carry it so I know it's readily available. I went for chip dip the first of November 2018 and the expiration date was for August 2018. I moved them to an area it was obvious to not buy and took one up to customer service and they said "oh thanks". Went back a few days later and it was back on the shelf to be sold. Lots of expired stock. Managers walk around with the same pitiful attitude. The lines are ridiculously long and the customer service desk never has an attendant, so you wait there also. The office should have an unobstructed 2-way mirror so they can see if someone needs assistance. I am there pretty much everyday spending my money that pays their salaries and it's like I am a stranger. Someone needs to help them under stand the difference between profit (customer) and overhead (workers)! There are far better quality stores that I have decided to drive to. Corporate will be receiving this information and hopefully they will bring about a better managed store and better customer experience.
-
October 2018 by Sean H.
I have been here once before, It is a good sized store. It has propane exchange lockers. It has grocery items for all to enjoy and stationary and floral and bakery and more. Their cashier people are friendly and welcoming . But when it comes to helping on the floor they need to have more floor people to help customers when looking for things. I like their new renovations last time I was there. But their parking spaces need renovations or it needs to be bigger so that people can shop there more often. It also has an underground delivery for all incoming shipments. So come on down and try this safeway out even though I see some had good and some bad experiences.But it never hurts to give them another try beyond a shadow of a doubt.