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December 2023 by Bronwyn Proffit-Higgins
No money orders available here. This service is no longer provided at this location.
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March 2023 by John L.
Pro: big parking lot. Con: bad pharmacy service. This review is based on the Walgreens pharmacy. Wow, I really didn't want this to be my 100th yelp review but what I just experience by this pharmacy made me so mad that I just had to write. So, I went to an urgent care today to get my eye injury treated and the doctor ask me which pharmacy she should send my med to and my past experience when this store was a rite aid before they transition to Walgreens was good so I was like send my meds here. Later on when I was at home I received a text from Walgreens saying that the med prescribed wasn't in stock and that they needed to order more. Later on at night I was thinking that since I have to leave town tomorrow for a few days that I should transfer my prescription to another pharmacy to see if they would have that medication. I tried calling Walgreens Pharmacy and was place on hold for FREAKING 50 minutes. I got so mad that I drove to the Walgreens to talk to them in person and to see how busy they were. Upon arriving I saw that there was only 2 staff working which would be a pharmacist & a pharmacy technician with only two customer in line. In my head I thought ok maybe they were just understaff tonight so I came up to the counter and politely ask to transfer my prescription to another pharmacy. The pharmacy tech went above and beyond to me by rechecking the supply in the back and by some miracle they had the med. I would like to give this pharmacy tech a kudos by she wasn't wearing name tag but she was white, had curly hair, and wore a light blue scrub top. Walgreens system might be having a glitch because not only did it say the my med was out is stock but two other customer in line were mad because they got a call saying their med was ready today but it wasn't. All in all, Walgreens get your act together! and for next time I for sure will not be sending my medication here for pick up.
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January 2023 by Kim P.
Came in on a Monday at 9:15am for a passport photo after visiting another Walgreens location that was having difficulty with their camera. It wasn't busy but there were a few people in the store, so I had to wait about 5 minutes for my photo but the store employee was very professional. She worked quickly and diligently and printed my photo and had me out the door within 10 minutes.
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December 2022 by Luke P.
The Pharmacy "Manager" is sneaky, rude, deletes prescription requests that were sent in, a liar and overall has zero customer service. She does not listen to customers, she has absolutely no idea what she's talking about. She also contact my doctor and lied to them saying I came in there intoxicated. She thought that was going to get me in trouble with my rehabilitation center but she failed. She refused to give me the medication that was prescribed to me by my rehab center, which is how she knew to call them and make up a lie that I came in they're intoxicated. Shame on you! My doctor sent in the prescription on December 22. I received a phone call and a text message that the prescription was delayed. When I called this morning to see if it was still delayed all she wanted to do was go back-and-forth with me about how many days my prescription was for. my prescription was for 15 days (today was the 15th day) and she kept telling me that it was for 60 days. They quality was 60 at 4 pills a day. That's a 15 day supply. She wouldn't stop over speaking me on the phone and then she just hung up the phone. Then when I go there I asked to speak to the pharmacy manager and she with her same nasty attitude said that's me and pointed to her backwards name tag. She still didn't want to provide any customer service and said "oh look I can show you your profile you have no pending prescriptions". She deleted it. The voicemail is in the photo of the delayed medication I inquired about. She is the same way to all customers. All the negative reviews about this pharmacy on google are because of her. She has no business handling the public's medications or have access to call prescribers to LIE one patients. She should be removed from her position promptly!One day she might refuse someone medications that could result in a death due to her unethical behavior, lack of customer service and education on her duty as a pharmacist.
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March 2022 by Susan B.
This store desperately needs self checkout. The line to checkout is always long and it makes me remember why I prefer to shop at Amazon.
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March 2021 by Karen W.
The pharmacist Tewodros E. Woldemariam, PHARMD, that took my call for my prescription inquiry was incredibly rude and ignorant. His customer service is atrocious; he has a smart mouth; and he needs to be trained in dealing with the public. He made it a point of not helping because he was getting ready to go to lunch. People dealing with medical issues should not have to deal with ignorant jerks when they call to get information on their prescription(s).
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February 2021 by Whitney L.
First time visiting since this store changed from Rite Aid to Walgreens. It's very tidy at this location, things are well stocked and organized. It wasn't busy at all for a Friday evening. Certain items seem a bit pricier compared to other convenient stores but it's nice to have a Walgreens so close to home.
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January 2021 by Sharon W.
We had not been to this location since it went from Rite Aid to Walgreens and since we were in the area decided to stop in and browse. We don't use their pharmacy, so I can't comment on that service but the store had some interesting merchandise. While I was looking in the cosmetic section, which was well stocked and nicely organized, Rich wandered around a bit. He found a rack of Maryland t-shirts and showed me a really cute one with a crab motif. At first I said no, I didn't need any more t-shirts but when he said it was only $6.00, well why not! With winter and pretty much constant dry heat I'm always looking for moisturizing creams. They have a really nice selection of Cerave and they also carry Boots No. 7 products. The few people that were in the store when we got there had already left so there was no line at the check-out. Not sure I would make a special trip there (it's kind of a pain to get to, involving u-turns for us), but plenty of parking and neat and clean so maybe in if we're in the area again.
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November 2020 by My Experience H.
RE: 13307 New Hampshire Ave, Silver Spring, MD I first shopped online to determine if Walgreens had the products I wanted. It had most - two were buy one get on free, one was 25% off, two had coupons. In order to use the coupons, I needed a myWalgreens account. Since I did not have and I'd have to go to the store anyway, I took note of the products and discounts and headed to the store. At the checkout, only one of the buy one get one free products was credited. No other discounts or coupons were credited. I first asked for the coupon credit. I signed up for myWalgreens so I qualified for the discount. The two employees said I needed to download the app. I told them, I wasn't going to download the app. It states on the web that I needed myWalgreens account for the coupon and I have one. After some back and forth, he said it would show on up the store's records as miscellaneous. And your point is? The other employee told him to give me the credit. There was a 25% discount for one of the products if you purchase online only, but there were others that were not specific to online purchase only - another buy one get one free, and another coupon. I decided not to argue credit for the buy one get one free discount or the coupon and I walked out empty handed.
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September 2020 by MJ S.
Not at all happy with my service! I loved it when it was a Rite Aid. Personalized service and my prescriptions were filled on time. When I would go in, after the change, the lines were long, the staff barely made eye contact and their staff was very cold...almost rude. The final straw was when I went in to have a special order prescription filled. I waited over a week and was given excuse after excuse. I finally gave up. I went to the Giant and it was filled within 24 hours. I miss Rite Aid but I guess this is progress.
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June 2020 by Theja L.
I go the pharmacy at this Walgreens as the pharmacists are very professional and go an extra mile to help the customers.