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December 2025 by bea gaines
Very dependable and good service. I’ve been going there for years and always leave satisfied. I’ve had body work done and have regular maintenance service checkups. Great job!
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October 2025 by O Ja
The service was relatively quick, done correctly and at a fair price. Strongly recommend!
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October 2025 by Cal Tabi
Great services all the time.
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October 2025 by Prancer
Rami is amazing. Takes time to diagnose and very professional.
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October 2025 by traymondsr
Manager was very professional, cordial and knowledgeable! Service was performed very satisfactorily and work was completed in a timely fashion as promised. Cost was competitive and reasonable!
I strongly recommend this shop for your Mercedes Benz services!
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June 2025 by Ahmed Madhi
Rami Kouncar came very highly recommended to me by a colleague at work for my 2017 Mercedes-Benz E300. Three months after I bought my used E300 (low mileage, about 65k), I was alerted with a check engine light for a crankcase ventilation valve (PCV) failure due to the valve either failing or becoming clogged. I took a chance and drove to MD (I live in VA) banking on the high recommendation from my colleague to be seen at Rami's. I walked into his shop one afternoon, within 2 mins, he uttered the letters PCV, advised me that it's a common safety recall item for my model, advised me to take it to the dealership and that they would fix it for free. In the event they didn’t, he said he would.
I admired his straightforwardness, advocacy for the common customer (someone he had never met!) and professionalism that I vowed to take my car back to him in the future. Sure enough, the dealership repaired my vehicle for free (might have cost me $1500-$2000 out of pocket), provided a loaner car in the period I didn't have one, and I haven't had issues and have only had peace of mind ever since. 10 months after owning the car, I was due for Service B for my Mercedes, took it in, completed within 1.5 hrs, and the price was more than fair.
I HIGHLY recommend a professional mechanic like Rami and his team. The integrity, professionalism and strong sense of customer service is second to none. You will have total peace of mind with your vehicle at Rami Kouncar's shop.
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May 2025 by Ola Thompson
I have been a customer for over 8 years. This place is the best. They are courteous, helpful, and ready to assist and advise you.
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May 2025 by John Massey
Terrible
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April 2025 by Elizabeth Nuer
I've been taking my Benz to White Oak Auto Service for a few years and have always been impressed with their expertise and honesty. I recently had a big repair done and the work was thorough and the price was fair. I highly recommend them to anyone looking for a reliable and honest mechanic.
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December 2024 by Claire Arthur
The team at White Oak Auto Service was very knowledgeabe and fixed my vehicle's problems, now, it is running better. I will definitely continue to return for future service, and continue to recommend to my family and friends.
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November 2024 by ahmad soud
Rami the best one
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October 2024 by Peter Helffrich
Great service, great value. Rami will not try to upsell you with unnecessary repairs. I’ve been taking my old Mercedes to White Oak for 10 years. Don’t go if you need the “dealer” treatment at 2x the price.
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October 2024 by Michael Harrison
He knows his work and is very professional
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October 2024 by Jennifer Green
“Mercedes specialists”. Not from what I have seen. If you want your car back in worse shape than when you had it, then look no further than white oak auto. Mercedes dealers may be expensive, but they care about your car.
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October 2024 by Denis Ibbott
We have used these folks numerous times and they are always timely in completing the work. Making an appointment is easy. They are courteous and helpful. Their pricing beats the Dealers' every time by a considerable amount. They will even perform small work at no charge, like replacing a light bulb or a Fob battery. Great people to deal with.
