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February 2024 by steven C
These tellers go out of there way to be unhelpful. This branch has a bad reputation in this area.
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February 2024 by Patsy Hutchison
Good bank, I've been with them a long time and have no intention of leaving...
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December 2023 by Andrew Briggs
My girlfriend had somebody hack her digital account and try to use two Bank of America checks through her account for up to $4,000 each and they're now claiming that it's her fault and she has to pay it back. And not only that her paycheck went into the account and they're claiming that because the paycheck went into the bad account she doesn't get her paycheck either and they want her to pay back all the money that the thieves or hackers or scammers stole. They have no firewalls, no security, nothing. PNC is garbage. Don't ever use them. Go to a credit union
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September 2023 by elaine asson
Customer service is absolute worst.
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August 2023 by Drew Ferry
How does a PNC branch run out of 100s and not have more for 6 days? It's painful to deal with this branch.
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August 2019 by K D.
PNC charged off my account as bad debt, after I had years of excellent account. After I deposited my Federal Income tax return check in the ATM May 1, 2019, they did not process it. Then Escalation supervisor said, because I had good account, she allowed $500 of the larger amount of the return check transfered to my credit card while full check was traced. Meanwhile branch supervisors gave me wrong information for weeks. One told me I had to wait until returned check processed through mail, another told me I could request an image if I walked in a branch and have my full refund check cashed. Then another told me that was wrong info and that same day, another told me they sent return image check to my previous address (not to address on Federal check where I presently lived). After I drove to the state, knocked on door to ask present renter, and received no info, then PNC manager told me, 20 DAYS LATER, the check was lost and I needed to contact IRS for a new check. I then contacted IRS and applied for another check, which takes at least a-6-weeks-process. Finally, IRS put a tracer on the check and said PNC returned the check May 6! After I received another check from IRS, in JULY, I immediately went to branch to pay back $500.00, and that's when I learned my account was closed, charged off as bad account. I asked for a reversal and was told-- no. I was given wrong information and now, have a mark against my credit and no bank account.
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December 2018 by James M.
My only experience with this bank was using the drive-thru window. It wasn't any problem, there was no line and I only had to wait a couple minutes for someone to come to the window. The transaction was rapid and the service was friendly.
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November 2018 by Twalt
Great place. They valued my time and helped me with my issue.
