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“Exceptional customer service Mrs Catherine is awesome and aims to help you in anyway she can and whatever she can’t do she is honest with you and will direct you to a manager or someone that can to get you what you need to the best of their ability strongly suggest this bank”
“My mother and I have been working with Sonia Carreras for years. Sonia has always been super professional, highly efficient, caring, and extremely personable. What a great asset for Shore United!
Also, we are always greeted warmly by other staff at the Owings Mills location.
Thank you!”
“There was an issue with paperwork from a previous loan. Karen L in the loan dept has been phenomenal to work with and has done everything needed to work it out for me. She has been great.”
9AM - 5PM
120 Shawan Rd, Hunt Valley
Banks
“This branch has helped me out a couple times when I needed it. Ashley was very helpful in expediting a delayed transaction and getting the problem resolved as quickly as possible.”
“Third time home buyer, and this was, hands down, the best experience! Incredible knowledgeable, trustworthy, pleasant personnel. Michael Johnston & Luz Diaz conducted transaction extremely professionally and accurately. Communicated every milestone and responded to every of my emails and texts promptly. Gave very helpful suggestions and kept my best interest as a priority. Prepared closing documents in very short time and even accommodated my request to move settlement two weeks earlier, which went smoothly without single issue. I am defiantly recommending Sandy Spring Bank and will use their services in the future.”
8:30AM - 4:30PM
8767 Satyr Hill Rd, Parkville
Banks
“Tammy & Allison from the Destinations team helped me with my auto loan and made it the smoothest and fastest process possible. They were both extremely friendly and professional throughout the process and answered every question I had. Communication was terrific also!”
9AM - 5PM
60 Painters Mill Rd, Owings Mills
Banks
“Ty’J very professional, courtesy, and my process was very swiftly! This isn’t my first experience with her. Every concern I have she’s always been there to support. Thank you”
“Although I am not a customer, I went into the PNC branch in Pikesville, MD in order to get a document notarized. I met with the branch manager, James David. Although I told him I was not a PNC customer, he graciously agreed to notarize my document and refused to accept payment for the service.”
“I brought my sister in law in on 5-28-26 to have her accounts updated since the death of her husband. We have never had a better experience dealing with Ed. He was so patient with us 85 year olds. Even brought her a chair while waiting to see Teller and helped her use her Debit card with her first ATM experience. This kind of service is rare these days and much appreciated. Thank you Ed!”
“I don't understand why this location has bad ratings. Thank you to everyone working there June 11th around 4:20pm RIGHT before they were going to close. Everyone there were so kind and so helpful. God bless you guys. Great team!! A++”
9AM - 5PM
7615 Bellona Ave, Ruxton
Banks
“I went to M&T Ruxton branch and Danielle help me a lot with the stuff that need it from M&T.She is knowledgeable and friendly on everything that she does. She really made my day.If I ever have any problems that's where I'm going to.”
“I was so impressed with Omar Ullah from the Fulton Bank, Timonium office! His costumer service and professionalism were exceptional and he provided me with piece of mind through what could've been an incredibly stressful situation. He kept me updated on the situation and was extremely knowledgable and efficient. I truly can't give enough positive praise for his help!”
9AM - 6PM
627 York Rd, Towson
Banks
“I bank here often. I rarely write reviews, but if this branch has complaints, it's definitely not the folks who work there. One lady of not the friendliest. But that said, they're always very professional.”
“Not happy about the merge between AFFCU and Freedom Federal. Lots of changes, BUT what hasn’t changed is the top tier customer service. Tamiyah, Ms. Deb and the crew at the Hunt Valley location are ALWAYS friendly and consistently helpful. I’ve been a member since I was 18, and at the age of 47, I value now more than ever good customer service.”
“I have been with M&T Bank for many years and will be for many more. I love the convenience of the lobby, drive thru banking and the ease of scheduling an appointment.
In June, I worked with Deatra Smith to resolve a banking issue and she worked with me until it was done. She is very knowledgeable and took the necessary steps to get me results. She followed up throughout the entire process.
Thank you again Ms. Smith.”
9AM - 5PM
800 York Rd, Towson
Banks
“Really loved the staff here. All of them were so friendly, professional and expedited customer's needs.
Tracy is one exceptional banker I've ever met in this area. She was so nice and helped a lot with my inquiries as fast as she could, very considerate.”
“I have to say reading all these negative comments I’m wondering if I’m going to the same place they are, I have been banking with CCUMD for many years on Lasalle rd with no issues . The tellers always seemed polite and caring. I did receive a truck loan years ago and had to work with a women named Sky and have nothing but good things to say about that experience. After that I have had 3 other truck loans by just filling out the online forms for credit approval with no issues. Never had to try and deal with the vacation loan so I cannot comment on that one. I do believe I have seen the women they are talking about that had nothing to say to anyone but never had to deal with her. Besides that I will continue banking with CCUMD for many.”
“Great locally owned bank. Been dealing with bank form years, ms. Dajah, Ginger will help customers for any help customer needs. I mean they really helpful go out of there way to help and make person understand. Every person who work at bank very helpful but usually day to day i deal with them. Honestly get local banking always great, it’s free checking account, don’t have to dial 800 number and wait in phone for hours and hours to get help. You walk in to bank let them know your problem answer is before you knew problem solve. Again why not deal with locally, house loan business loan manager will come to person and take care loan processing at house or business that is call convenience. Explain all process no stress or keep calling 800 to find out status. Manger will follow up with progress and your status. Best part your banking need Got easier. Go Rosedale Federal keep up good work really appreciate making convenience for all your customers.”
9AM - 4PM
14213 Jarrettsville Pike, Phoenix
Banks
“My family and I are extremely pleased with the exceptionally high level of service we received at Bank of America Jacksonville MD during this past week. We were helped by Yuri and Josh and they consistently demonstrated the highest standard of professionalism and knowledge along with caring and kindness. We very much appreciate their efforts along with the atmosphere they helped create.”
“I had such a wonderful experience with banker Alejandrina! She was so kind and patient as she helped me save my account that I’ve had since I was in kindergarten!! Thank you!”
“We at Towson Arts Collective are incredibly grateful for our relationship with Point Breeze Credit Union. Their team is consistently friendly, welcoming, and genuinely invested in the people they serve.
Every interaction leaves us feeling valued—not just as customers, but as members of the community. That kind of care and personal attention is rare, and it truly sets them apart.
We appreciate their ongoing support and highly recommend them to anyone looking for a financial institution that leads with both professionalism and heart.”
9AM - 6PM
9625 Deereco Rd, Timonium
Banks
“Thank you Leslie Amrein for your excellent customer service, you went over all details you explained everything to me. I've been banking with M&T Bank for over 20 years and with excellent customer service from representatives like Leslie I will continue my business with M&T Bank.”
9AM - 6PM
1310 E Joppa Rd, Towson
Banks
“I found Mario through the Harbel Community Organization. When I was going through my home buying preparation courses, he popped into the zoom meeting as one of the speakers! I found his mortgage/lending expertise really impressive and his personality was so warm and inviting. I started working with him in 2022 and finally purchased my first home a few weeks ago! He was always entirely on my side, building me up and acting as a teacher through the entire process. I had such a great experience working with him and his team and I'd recommend using Meridian over any other bank. Top notch, fun, experienced, wise and they really care about you and your future. Mario genuinely was looking out for me the entire time and was available when I was nervous, excited and confused to talk through making my home purchase happen haha hats off to him. Couldn't have gotten here without him.”
“Amazing service. I walked in to make a small withdrawal. 2 bank employees asked to help me at what felt like a “concierge “ desk. They were so nice, soft spoken and I was personally led to a teller where I experienced exceptional service again.”
9AM - 6PM
124 Shawan Rd, Hunt Valley
Banks
“I cannot say enough good things about my experience at the Hunt Valley branch. Jermaine Warren has been absolutely outstanding. He is professional, attentive, and genuinely cares about helping customers. Every interaction with him has been positive and he goes above and beyond to make sure everything is handled the right way. Jermaine is the reason I will continue coming back and recommending this branch to others. Arthur has also been great to work with and adds to the welcoming atmosphere here.
This is a five star team and they truly deserve the recognition.”
“I absolutely love this branch for more then one reason. My bank card got compromised and I stopped at this branch. John assisted me with such accuracy and enthusiasm, making me feel as if I was the only customer there that mattered. Before i knew it, he was done replacing my card and I was on my merry way. Thanks guys!”
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“We needed money for a large purchase and were able to set up a HELOC through Meridian. They were great to work with. The application process was simple and they coordinated the appraisal and closing.”