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June 2023 by Rumit Pancholi
This location put an “e-alert” prohibiting me from renting U-Haul (which they do for delinquent accounts) citing that “the customer was upset.” When I called the e-alert line they laughed at the location’s reasoning and said “I disagree with this e-alert” and promptly removed it.Of course I was upset that the location tried to charge me for a cleaning fee when the interior was returned in the condition we received (with photos) that the Area Regional Manager Jay Platko then later had to apologize for and refund me for.
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May 2023 by Radia Rahman
Best U-Haul dealer in the area! I never need to wait in lines and vehicles always available if requested earlier for the bigger trucks! I am so happy to have found this dealer near my house!
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December 2022 by Z W
Very helpful indeed.
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June 2022 by Jessica Jiang
Mary was amazing to work with and the whole staff at this location was so kind! Very straightforward process and the truck was much cleaner and nicer to drive than I expected. They had all the additional equipment I requested to rent and were very accommodating.
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June 2022 by Sarai Diaz
TERRIBLE SERVICE! I reserved a truck ahead of time for an appointment I made at 4:30. It was 5:40, and THEY STILL did not have the truck ready for me . The lady working did absolutely NOTHING to improve the service. NEVER going back again!
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May 2022 by Luke Pancholi
Rude staff blames you for their dirty vehicles. And I got every penny of my money back.
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October 2021 by eli hamou
Excellent straightforward experience. Mary was very helpful with any questions I had and helped me throughout the whole process. The trailer was in good shape and worked flawlessly.
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May 2021 by Patrick Fletcher
Uhaul pick up was easy. Very professional and personable.
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February 2021 by Raymond Failla
Great Service, Great Mechanics. Would highly recommend if you're in the Burtonsville area.
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June 2020 by Amanda Carta
Great place to rent a trailer! Price was great, people were easy to deal with and very accommodating. You can see what trailers, trucks and vehicles they have online BEFOREHAND so you aren't surprised with what they have that day. It's ridiculous to see someone leave a bad review of a business because of unit availability..
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March 2020 by Sheri Morton
What's the purpose of being a uhual dealer, but you don't have any trucks? Go to the actual uhual place please, don't waste your time here
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May 2019 by Jennifer Hall
The team that runs this location is amazing! Every time I need a Uhaul truck, they are in great shape. The staff is extremely courteous and friendly as well!
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June 2018 by Victoria Schuster
This shop was extremely helpful and friendly with me and the needs I had. I had to get the trailer I rented refunded after hours because I was unable to tow and they were prompt and sympathetic. I highly recommend their shop.
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July 2016 by ponchito Morales
Good dealer operating also as a mechanic repair shop.
