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April 2024 by Humphries439
no one answers the phone. called multiple times. no answer.
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March 2024 by Melissa Jeannette Shea
Very poor customer service lots of promises of services they can do for businesses and are unable
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September 2023 by Denise Garland
The ATM machine has finally been repaired. Lots of problems with this banks ATM machines.☹
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April 2023 by Julie Faulkner
The Merrill rep, Chelsea Ralston, is terrific. She provides great customer service and is so helpful in navigating the Merrill and Bank of America procedures. I will definitely go to her again if I need assistance. Thank you!
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February 2023 by Jerri
Pay attention to the signs as drive up ATM is accessed through separate entrance for walk up ATM
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February 2023 by Conor Todd
Friday. Payday. One teller, one person sitting not taking customers. Trash location
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January 2022 by sandy mangum
Always go inside. Excellent tellers
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April 2021 by Caitlyn Nutter
This bank NEVER answers the phone. Very unprofessional. Nobody has a clue what they are doing. If you need a safety deposit box open make sure you have several months to wait.
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April 2021 by Don Micken
Great customer service, very nice people working there.
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March 2021 by Stephen Tunston
Worst bank in the area. Horrible policies, cannot be trusted.
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November 2020 by icutrauma1 RS6
Bank closed...whenever. No notice, signs, alerts. Staff has to suffer at hands of corporate HQs. Corporations never fill needs over all.
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June 2020 by Nick Venuto
Not a post regarding this particular branch but B of A in general. For two days I've been trying to get cash from a B of A ATM. Twice at my local branch. Two ATM's, one out of service, one no cash. Next day, go to same branch, same thing. Drive over to Annapolis to downtown branch only to find branch permanently closed and ATM out of service. If I am unable to get cash today, I will be pulling all my accounts, credit cards, etc out and find a new bank. I'm sure the many folks I saw trying the ATM's are feeling the same way. Get it together or you are going to be losing more customers than just me!
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May 2020 by Maryann J. Brown
No drive-thru....what? Staff is very friendly, though.
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February 2019 by Shlomy K
Good atm's
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February 2019 by Brian Wilson
Not a good bank the people at this branch don't know what they are talking about and the company as a whole just sucks .
