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March 2024 by Anna Fox
I took my car to caliber collision for an insurance claim. They were one of the few collission repair shops local on KI to choose from through allstate. They seen me for an estimate right away, provided the estimate for repairs that same evening and scheduled my repairs in a timely manner. During the duration of my cars stay I had text updates/alerts along the way. Their staff werefriendly and helpful.I was stopped at a red light and hit from behind. My car repairs include a hatch and bumper repair to a Ford escape. I picked up my car yesterday and am very pleased with the service and repairs their shop provided. My trunk is working again thankfully and the paint job provided looks great. I highly recommend this shop for any auto repair or insurance claims from an accident.
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March 2024 by Jack Schaffer
Very good experience.
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March 2024 by Cory N
Great service and very reliable.
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February 2024 by Chad Warner
Caliber representative Nicole made false representations and took advantage of lack of knowledge re. multiple insurance claims for own benefit. Caliber does not have customer interests as main priority and would highly advise not to use
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February 2024 by Payton
Caliber collisions sucks, they take their time that’s for sure. My car has been there for well over 6 weeks because I hit a deer. They will give you an eta for your car to be finished and last minute the day of will change it to be a week later. I’m on my fourth eta, they made it seem like my car was close to completion and then all the sudden it needs another two weeks? They also give zero explanations for the setbacks, I have asked several several times for explanations on why and I’m met with zero response. I’ve heard they used to be amazing but from my experience I believe otherwise. Also a notable mention is that my car was still driveable and I only needed bodywork really on my bumper, grill, and a replacement hood because it bent on the end.
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February 2024 by Missy Coursey
Service was great.
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January 2024 by Jae Reverand
Caliber Collision deserves no star at all.Dishonest, no integrity in the work force,No pride with the level of work,Check it out before you consider Caliber Collision. My suv returned to Caliber collision 3times then to the Dealer because what they did.
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December 2023 by Lilian Lone
After we struck a deer we needed repairs. Caliber Collision handled the job to perfection. They were very professional and got the job done in a timely manner and also kept us up to date during the entire painless process! I would highly recommend them!
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August 2023 by Barry Donadio Celebrity Author
These are very nice people, and are honest. They have kept the word throughout the whole process of dealing with my car that needed to be fixed after it was in an accident. The car came back to me from Caliber Collision looking better than it did when I bought it. thanks again Caliber Collision.
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August 2023 by Adam Doughty
They have nice customer service, however, Please do not use this "shop" if you care about your vehicle. They have no attention to detail, and will cut every single corner they can cut. They will reuse plastic retainer clips that are not reusable, they won't even wetsand the paint unless you make them. They actually damaged my car more in their shop, and hoped I wouldn't notice, literally tried to repair some paint with a brush in a totally different color in two spots. Also used sharpie on a few black spots, and lied about it. I have several more examples all from the same repair, but I am trying to be nice.Services: Painting
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June 2023 by diana wyker
Wow, a great experience and caliber collision Stevensville was very professional. Not only did they do an awesome repair but their customer service was a 10 plus. I would recommend them to anyone in need of car repair.
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May 2023 by Bonnie Phillips
They have great popcorn! Seriously, no one likes it when their car is totaled, but these folks were friendly and explained everything along the way. Easy process.
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April 2023 by Jennifer Carpenter
Great and fast! The employee Nicole has EXCELLENT customer service! Thank you.
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March 2023 by Bruce Fritz
Shop was awesome. Kept me up to date on the progress of my repair constantly. Highly recommendService: Body & Trim
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February 2023 by Elaine Mickley
My parked car was hit by a delivery truck, and the bumper was separated from the body...Despite nation wide issues, Caliber Collision took my car immediately, kept me notified of the status, worked well my insurance adjuster and had the car done in record time...THANK YOU ALL IN STEVENSVILLE, MDService: Body & Trim
