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September 2023 by Cathy Wisniewski
FINALLY, found someone to take care of my car that I trust. They were fantastic, gave me a quote, did not try to sell me on anything else. Everyone there are friendly and helpful. THANK YOU!!!
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July 2023 by Casey O'Brien
Really disappointed in a brake job they did. And the follow up service experience was terrible.Service: Brakes
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February 2023 by Mary Wilson
E & B Automotive is a great place. My car needed a lot of things fixed. They looked it over and gave me a quote prior to any work being done. The workmanship and honesty was so refreshing. They are the best place to go for keeping your automobile running. I would recommend them to anyone who needs repairs. Top notch service and friendly. Ten stars *********.
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November 2022 by june stewart
Got an oil change and Tire Rotation today. I love this business, Carol and Mark are extremely thorough and professional. And, they really really care about your vehicle. It is not just the daily grind for them. What I also love about this place is, the inside and outside areas are very clean and decorated, there's never any trash or junk laying around.Service: General repairs & maintenance
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August 2022 by Melanie Snook
THIS REPAIR SHOP WAS A GODSEND TO US! We were traveling with our two small children from PA to OCMD on vacation, when we completely lost our brakes coming over the Bay Bridge. We called two shops prior who couldn’t get us in. We called E & B and Carol’s warm and welcoming voice was just what I needed to calm this Momma’s nerves. She was so kind to squeeze us in and get us back on our way in just a few short hours. The waiting area was perfect and the price was reasonable. Not only that, Carol went above and beyond to make us feel safe and comfortable in another state with two small kids. The world needs more people like you, Carol! We will never forget your kindness! Make sure your husband is super jealous of the beautiful flowers. We can’t thank you enough for helping us out.Service: Brakes
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July 2022 by jj mowery
I like the work they do. Take time to explain thing to you. Good job.
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March 2022 by Kari Biles
BEST FAMILY RUN BUSINESS ON THE SHORE!!!!E B Auto is truly amazing! I first met Mark and Carol about 11 years ago when we moved to this side of the bridge. Mark has done a ton of work on our cars over the years and all I can say is his staff is the most fair, kind, and reasonable in the market today. His staff is always kind and courteous to you when you walk in the door and they even ask about my family and how they are doing. Carol and Mark super down to earth people and very humble. I just recently I knew I had an issue with my van, so I brought it in to him and he told me it was the suspension. Ugh, right? He ordered all the parts told me when to bring my van back in and had it finished for me in one afternoon. He is very trustworthy and runs a honest company. I’m so glad I have found a FANTASTIC mechanic in our area and loyal too. Thank you Mark, Carol, and staff for always being polite and courteous.Services: General repairs & maintenance
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February 2022 by Dale C
I was given a signed estimate for brakes and rotors from the owner. But I was charged $135 more and I was told "he didn't remember writing me the estimate and I should have said something before hand." I had the estimate with me and even after showing the estimate with HIS signature on it the pricing was not honored. I was then told "the prices have doubled"Giving them the benefit of the doubt even if he did forget about the quote it is never a normal practice for a mechanic to fix someones car without calling to advising of the price. Even looking at it from that lens they are still wrong. The only communication I received was a text message when my vehicle was done which I was shocked then. I still had to ask at time how much it was.I have never had an issue before and this is now about the principal not the $135 extra which I did pay to get my vehicle back. I have been bringing all of my vehicles here for more than 5 years but this is clearly the last time I will ever do business here.Service: Brakes
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November 2021 by Erick K.
Just bought a new car & it had some issues that hopefully the warranty would cover so I've been avoiding driving the car until all issues were completely fixed! Well I've been waiting for 2 weeks to call back because when I called last time I got a rude tone so I've been avoiding being an extra pest about it. So I decided to call my warranty place to see if the claim was ever put it in, well to my surprise they had called about putting in the claim then said 'I'm not even gonna waste my time' to the warranty place without ever giving me a heads up that they weren't gonna fix my car. Instead of giving me a call or shooting me an email OR ANYTHING they just decided to 'not waste their time' Carroll specifically said that to the warranty place. So don't waste your time trying to get your car fixed here!
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September 2021 by Hubert Phillips
Very very well,my wife and I used this shop for must of all are cars repairs,oh and their mechanic are top notch in repairs,would recommend E&B AUTO FOR must car repairs.OH THE OWNERS MARK AND CAROL ARE AT YOUR CALL AND KEEP SHOP NEAT AND CLEAN AND READY TO SERVE YOUR AUTO REPAIR NEEDS.
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July 2021 by Michael Rehn
They usually fix it right the first time at a fair price
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March 2021 by Andrew R.
My family and I have been going to E&B for 20+ years. We've never had any issues at all. They are very thorough and honest; pricing is fair; they provide options and speak to you like a layperson, not like a mechanic. I wouldn't go anywhere else.
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February 2021 by Bob Bauer
I have been going to E&B for 20-years. In the beginning, I had an old Ford Taurus wagon and Mark replaced the Transmission, AC, PS, and a ton of other stuff. There have been times when I would pick-up and find the bill was lower than the up-front estimate. Honest and Transparent - I don't know what I will do when someday Mark retires.
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February 2021 by Steven Vanskiver
Friendly people and they always do a good job.
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December 2020 by Mike Walinskas
100% honest quality work...always..on my 10 year old cars. Owners Mark and Carol care about making their customers satisfied, at reasonable prices. Bonus points for a super-clean shop and friendly experienced techs.
