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March 2024 by Dana Hall
Great communication and delivered when promised. Nice experience.
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February 2024 by cindy hardesty
Very pleasant staff, they did a great job on my car
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January 2024 by Wenonah Gwynn
Overall, exceptional service!Thanks!!
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January 2024 by Jason Foster
Vehicle had to be painted and buffed due to minor side swipe. Caliber was very and regularly informative as to progress made on the vehicle.
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January 2024 by Tina Marie Biggs REALTOR
My mom had her vehicle here for an accident repair...what I dont understand is if you take the vehicle in prior so they can get the claim started and order all parts...why it took 2 weeks longer than expected...and when she finally got her vehicle back, the front windshield was cracked. They repaired, after trying to coordinate that getting repaired for like a month. They really need to get their "customer service" timing in order. It wasn't the best of service yet the vehicle is finally fixed completely. DO BETTER Caliber Collision!!
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January 2024 by Emanuel
Had my car there for two months and still not fixed. Took it back twice and surprise not fixed. Took my car home on the 5th of January only to find loud grinding coming from the bottom of the car, very loud grinding. At this I am not going back and working with my insurance to find a new shop to actually get it fixed hopefully.
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December 2023 by Jessica Clayton
The office Admin Tori Wilder is the worst customer service representative I've ever met.She lies, very rude, disrespectful and unprofessional to the customer concerns and complaints.General manager Denny is also unprofessional.Regional manager Mark is unprofessional.Will definitely be seeking legal action against this location. They treat black people rude and unfairly.
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December 2023 by john balano
Ben kept me informed all along on the status of repairs. Truly appreciate the personal style service! Picked up my truck yesterday and it looks and feels brand new!
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November 2023 by Fanny Lu
Not a good place to take your car for repair!! They scratched my car and made promises to fix the issue but I never got a call back also it took so long for the repair to be done, very disappointed with the serviceService: Body & Trim
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October 2023 by Edwin Greer
Great work done on my auto repair. The office was responsive to all of my questions, and my point of contact, Andre, kept me in the loop at all times and set for reasonable expectations of the repair time.Service: Body & Trim
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October 2023 by devon Lott
Excellent service. Andre made sure my car was completed correctly and in a timely fashion. Ms T made sure I was able get my rental car after not being able to get in touch with enterprise for hours. All in all. Great team work and professionalism across the board. Thank you for making this experience seamless.Services: Painting
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October 2023 by Merrie Ruleman
Everyone was very friendly and very respectful. They kept me updated frequently on the time frame for the repairs. The repairs were done timely and they look great. I highly recommend Caliber Collision.Service: Body & Trim
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October 2023 by Kimberly Potts
I had two deer run into the passenger side of my Ford Explorer. Basically, I had the entire passenger side replaced. They did an amazing job!! Everybody is so nice and they explain everything.
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October 2023 by Benjamin Harper
Dissatisfied with the quality of the repair. Clear upon observation that the bumper has been replaced as gaps and seams don’t align, mud guard doesn’t fit well to non-OEM bumper, and paint job is subpar and doesn’t match.Update 10/10/2023: Sent Photos to the email provided in the company's reply, and no additional action had been taken to resolve the matter.Services: Painting
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October 2023 by Mary Stellabotta
Hitting a Deer was absolutely devastating & to not have a car afterwards even worse but you guys actually were amazing ! I’m beyond happy with my repairs ! They made my car look brand new ! Thankyou so much ! I can’t Thankyou enough ! The Costumer Service is Outstanding ! ??Services: Auto engine diagnostic
