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February 2024 by William G Bowman JR
I have brung my vehicle in for service at J &M about half dozen times and in my opinion their staff are very professional and their prices for repairs are extremely low considering the mechanics are very talented. Give them a try and you will be a loyal customer for life to.
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August 2023 by dave keenan
As good as they come. Honest, highly skilled and knowlegeable, these are the guys you want to maintain and repair your vehicle.Services: Electrical repair
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August 2023 by Bradley Stickles
Recently my older Subaru would not start and was towed into J&M. Once delivered, J&M quickly inspected and test drove the car over two days but could not recreate the issue everything seemed to be working. The J&M team was sympathetic to the frustration of not being able to determine the cause of the problem. They advised that nothing seems to be out of place or broken and to simply reach back out to them if the problem arose again. I was able to pick my car up after hours and at no cost!!! They could have easily offered "up selling services or maintenance " but choose to stick to the facts and initial problem.What a great team J&M has, they answered the phone every time I called. They gave straight forward and clear answers to all of my questions. I know I will be using them in the future and recommending them whenever I can.
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August 2023 by Antonio M
I took my Infinity G35x there for inspection around March 23. The lady who answered my call was a ray of sunshine (Carolyn, I believe was her name). She answered ALL my questions, so I felt this was the place to get it done and Terry's Tag and Title recommended them.It needed battery hold down and front tires. They insisted that the rear brakes needed to be replaced, but it wasn't that bad. And offered to do the job. I declined because it wasn't in my budget, but the tires I expected that. A few weeks later, took it to Walmart to get new tires on the rear too. They said they couldn't do the back one because the lugs were way over tightened. It is against their policy to use anything other than the air gun. I took it to my mechanic and he got them off, He said what I and Walmart said that any amateur mechanic knows to only tork lugs down. Took it to Walmart for the tires. Took it back to J&M to sign off on.Now somehow the weight of my car was five pounds on J&M's paperwork over a weight limit they put in MVA's system. I had to pay more for the tags. This wasn't a issue before my inherited ownership. MVA didn't know how that happened and we both Googled the car for the proper weight, but they went with the weight given in the system J&M gave. MVA said they couldn't change it.So I see where they got a lot of you with good service and I believe all of you. But for me, everybody knows when it comes to inspections, they're going to find something to make a buck off you. My car was well taken care of before me. I'm still in search of a good car shop in the area I work in Sykesville. It won't be this one.Thank you for your time.
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August 2023 by Antonio M.
I took my Infinity G35x there for inspection around Feb 2023. The lady who answered my call was a ray of sunshine (Carolyn, I believe was her name). She answered ALL my questions, so I felt this was the place to get it done and Terry's Tag and Title recommended them.It needed battery hold down and front tires. They insisted that the rear brakes needed to be replaced, but it wasn't that bad. And offered to do the job. I declined because it wasn't in my budget, but the tires, I expected that. A few weeks later, took it to Walmart to get new tires on the rear too. They said they couldn't do the back one because the lugs were way over tightened. It is against their policy to use anything other than the air gun. I took it to my mechanic and he got them off. He said what I and Walmart said that any amateur mechanic knows to only tork lugs down. Took it to Walmart for the tires. Took it back to J&M to sign off on.Now somehow the weight of my car was five pounds on J&M's paperwork over a weight limit they put in MVA's system. I had to pay more for the tags. This wasn't a issue before my inherited ownership. MVA didn't know how that happened and we both Googled the car for the proper weight, but they went with the weight given in the system J&M gave. MVA said they couldn't change it.So I see where they got a lot of you with good service and I believe all of you. But for me, everybody knows when it comes to inspections, they're going to find something to make a buck off you. My car was well taken care of before me. I'm still in search of a good car shop in the area I work in Sykesville. It won't be this one. Thank you for your time.
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July 2023 by Wil B.
What can I say....Murph is the absolute most honest person I've had the pleasure of meeting. We do not trust anyone else with our vehicles. I have never, and I mean, never had him try to suggest any repairs that what was necessary. To top it off, he fairly prices all his work.
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July 2023 by Melissa Norton
J&M has been our #1 mechanic for over 16 years! We only trust Murph and his team with our vehicles!!
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June 2023 by Dia Hernandez
Wouldn't take our cars anywhere else! Owners are honest and careful. They provide excellent service and considerate pricing. They care about their customers and it shows!Services: Air & cabin filter replacement
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June 2023 by Hannah Harmon
Professional mechanics and friendly service! Will definitely be using them for my auto maintenance in the future!
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May 2023 by Joel Shatley
Honest and extremely competent. My family has been a customer for 35 years plus . My brother's Ford Truck has over 750,000 miles on it no reason to say another word. !
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May 2023 by Joseph Lemmon
J&M Auto is a gem. Reasoably priced, reliable, and they get the job done in a timely fashion.
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March 2023 by Elizabeth Davis
J & M has been servicing our cars (4 people in the family all with cars and/or trucks) for the last 10 years. Murph and his people are conscientious, helpful, trustworthy, and very good at their jobs. We would not take our vehicles anywhere else. They do quality work.Services: Auto exhaust system repair
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December 2022 by Ryan Kane
I have been using them since 02 and haven't found a more honest mechanic shop yet. They have always been upfront with me and never tried to push work that didn't need to be done like some other places. They are a small outfit with a down home feel and worth the wait to get work done.
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August 2022 by George Nyema
Outstanding service!I needed a bulb change, booked an appointment with Barbara, and I was in and out on my lunch break.
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April 2022 by Rick Romeo
Best auto mechanic in the business! Great guy too!
