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November 2023 by Elena Dryden
Thank you to Russ and Vlad at Trust Auto for an easy, transparent, professional, and friendly experience. We purchased a 2017 Ram Big Horn and the process could not have been more positive. In additional, we were impressed by what is clearly a company that cares deeply for their employees, as demonstrated by the enthusiasm of the receptionist and prominently featured photos of many celebrations on the walls. The lot is filled with high quality cars at reasonable prices, and we will watch the company grow with interest. This will be the first place we check the next time we are looking for a used car. Highly recommend.
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November 2023 by David Kehler
I have to say I am a business owner and have a construction business was in need of a quick turnover on a vehicle for work. The inventory that was available in Harford County was depleted I was on the website found this Auto Group and they have a dynamite selection of work trucks very fairly priced. The whole team here at Trust Auto was like family I felt very comfortable from the start they went above and beyond. When I say above and beyond I had agreed on a truck in a written agreement did not take the truck off the lot came back the next day to finalize everything. However I changed my mind had buyer's remorse and the team here at Trust Auto allowed me to find the exact truck I wanted and we made adjustments and I couldn't be happier. These people are very trustworthy and flexible. My sales rep came is a true gem very patient kind and knowledgeable with this line of work. Five stars to trust Auto.
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November 2023 by Tony Kennedy
In today's environment you have to be careful of o line scams. I was approached. Y a ton when trying to sell my vehicle on line. Trust Auto is no scam. They called, asked the right questions, had me do video chat with them to show the vehicle properly. They have a legit location and you can call and speak with them anytime. The process was super easy and I was paid very quickly. These guys know how to do online car business well! Highly recommended!!
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November 2023 by Tonya Wheaden-Pugh
I have never had such a pleasant car buying experience, for myself or when I’ve accompanied others. Sami and Keith were so wonderful and enthusiastic! It was so refreshing! Sami was so warm and welcoming. She greeted us and engaged us throughout our time there and made us feel so at ease. Keith was equally warm and welcoming. He was extremely knowledgeable about the type of car I was interested in and gave me in-depth, valuable information. I was even more excited about the car after talking with him. I can’t praise them enough. The dealership as a whole is great and everyone is friendly.
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November 2023 by Donald McCammon
⭐⭐⭐⭐⭐Trust Auto truly exceeded all my expectations. My experience selling my Mercedes Benz Sprinters was nothing short of exceptional, thanks to the incredible team at Trust Auto. Mark Russo's guidance through the process was invaluable, while Roman Diankin and Sandra Bedova were simply fantastic. They made the entire experience smooth and stress-free. I couldn't be more grateful for their world-class service. Thank you, Trust Auto, for an outstanding experience! I look forward to working with you again in the future.
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September 2023 by Shaina L.
Unfortunately, 4 months in to this disaster, I have had to hire an attorney and will have to go tocourt. again, if you haven't seen my nightmare. the day after I got the car. I took it back. it needed a transmission. over a month later. the transmission wasn't fixed. nearing 3 months total. the SECOND transmission was still not correct. then they did motor mounts. still not fixed. they also never called to tell me it was ready. my husband got a call at 8:41 on Friday night threatening to charge a storage fee for an abandoned vehicle. abandoned. no one called or anything. we have been harassed. lied to. ignored. bullied. everything you can imagine. all I can say is read the reviews. and please stay away from this dealer. hoping the courts can solve this absolute train wreck.
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September 2023 by Michelle Corrales
I really want to thank Jason for his great service excellent communication, very professional. High recommended, he was very friendly and helpful. Made it easy, stress free, and helped me find the perfect deal for my first car ever. I was very impressed and pleased with the service from all the staff. I will definitely recommend this place!!! ??
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September 2023 by Patrick Castellani
I needed to sell an estate car, which was not an easy legal process given to pit holes I experienced. Trust Auto worked with me throughout the process. They were professional and patient while I worked the this process. They stayed in contact an offered any help that I may need. I highly recommend Trust Auto.
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August 2023 by Ben M.
I spent this afternoon test driving a 2006 chevy corvette, after which I ended up purchasing it. I was a bit nervous at it was my first time buying a car myself, but the staff here were so kind and friendly. They made it a lovely experience! Kate the receptionist was so sweet, and Alex my salesman was great too. They ended up dropping a fee for me which lowered the overall price. Altogether a perfect buying experience, and I'd highly recommend Trust Auto!
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July 2023 by Ryan Nelson
Yuliya was extremely pleasant to deal with. She was very patient with me and answered all of my questions very promptly and professionally. I wasn’t able to see or test drive the vehicle I purchased being from Wisconsin. The shipping was very quick from Maryland to Wisconsin and the car is beautiful inside and out. Mechanically sound as well. Thanks to everyone at Trust I appreciate it.-Ryan
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July 2023 by Eric L
Trust auto is a fantastic company! I posted my vehicle up for sale and they contacted me immediately. They scheduled an appointment to come test drive and diagnose my truck. We came to a negotiation and they bought it less than 24 hours. They assigned me to Sandra ( coordination manager) she’s a true professional and very meticulous! She’s great to work with and I highly recommend you ask for her assistance.
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July 2023 by semaj hutchins
Trust auto has a wide selection of vehicles. I was looking all over for the perfect car and was surprised to discover Trust Auto has Ev vehicles for more than fair and reasonable prices. When coming in my vehicle was made readily available for me to test drive personally and Kate And Julia were excellent with their customer service and walking me through the closing process. astonishingly, trust auto was able to beat my interest rate provided by Navy Federal.
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July 2023 by James Martin
From the moment Jason engaged with us he was amazing. We had our sights set on a Mini Cooper S Hardtop and they had the manual transmission with all the extras I was looking for. Driving from PA we did not know what to expect but honestly it could not have been much better. If you're in the market for a high quality car check out Trust Auto and ask for Jason.
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June 2023 by Dean S
Keith was very (very!) good as a sales rep under Nick’s guidance. Together they made a great team and got the job done. Bought (a great) car (long distance) from them about a month ago. Dean S.
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June 2023 by Dean S.
Keith was very (very!) good as a sales rep under Nick's guidance. Together they made a great team and got the job done. Bought (a great) car (long distance) from them about a month ago. Dean S.
