-
November 2023 by Sam Desai
DO NOT BUY FROM THEM. I purchased 5 phones and 5 lines from this store. I ended up returning one of them within 30 days and decided to stay with my old phone. Store did not restock that phone for an additional 30 days so phone shows up as not returned on time. I am being charged a monthly fee for the phone I dont have for six months. I have filed multiple tickets with Verizon and even they wont resolve it. I am left paying 1,800 for a phone. Additionally, this store messed up on putting promos so four out of phone lines are being charged more as well as additional equipment charges.
-
November 2023 by Linda Spitale
Tyler was extremely helpful and patience with me and my husband. Answered all our questions and gave great advise.
-
October 2023 by Fit_PharmD
Antoine Sinclair was very helpful and was on his way out and still helped us! Great respect and service from him! I recommend him highly to anyone going to the Eldersburg store!
-
October 2023 by Bill Evans
Paul is an amazing manager. Been using him now for 13 plus years
-
October 2023 by L Benger
Tyler at Victra Verison store was exceptional to work with purchasing my new Pixel 8.
-
September 2023 by Bridgett Mcginnis
I have not always had success with Verizon stores, their products, or their staff. My experience today was much better than previous experiences. The person I worked with was super knowledgeable about all the phones available, the problems with my previous phones, the best ones to use for work, and Verizon products and services in general. He did a really great job setting up my mother and I with phones and setting us in the right direction. Thank you. His name was Antoine. I appreciate you!
-
September 2023 by Gabrielle Dandy-Horn
I was very impressed with Antoine Sinclair. He was professional, kind, and answered all my questions. I definitely will recommend him to my family, friends and business associates.
-
September 2023 by Wayne Noppenberger
Tyler was a pleasure to work with. He explained everything and was polite, informative and above all patient with all of our questions. We have nothing but a stellar report for this associate.
-
September 2023 by Krista Davidson
My experience at the Eldersburg Verizon store and working with Sinclair was top notch customer service! He was extremely knowledgeable, polite, patient, and professional in all aspects!!
-
September 2023 by John Obradovic
Tyler has checked my boxes for patience, knowledge and professionalism. Your location is has a great associate in this young man.
-
August 2023 by Kimberly S
Awesome help from Sage. He was very patient and informative in helping me make a choice that was right for me
-
August 2023 by Justin Hammond
Tyler is the man. Super helpful and friendly. Will go back just for his great customer service.
-
June 2023 by Lori C
Chris helped me switch my phone and internet services seamlessly and he clearly explained every detail during the process. It was great customer service.
-
June 2023 by ash marie
I wish I could recall my sales person’s name. The store was pretty busy when I walked in, but once it was my turn he was pleasant and made everything super easy.
-
June 2023 by Edward Allia
Very pleasant. Very helpful and guided me through all of the questions and processes I had to go through.
