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January 2024 by Courtney Royal
Great customer service is always willing to help. If they have the items they will order it are called another store
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January 2024 by Timberland Sidibe
I went to this store a4 days ago ordered a part the sale associate told me it will be here Monday.i came back he did not even ordered the parts and my manager on duty today 01/16/2024 at 13:00 was very rude and unprofessional to help get the parts and I told him if I order now when will the item will be here he told me week which was not true I went to different auto zone they ordered it for me and said it will be here tomorrow really appreciate this store University boulevard you gays is the best thank you
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January 2024 by Benjamin Allen
Helped me install a new battery in a pinch. Real friendly service.
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December 2023 by Jennifer Lee
Great experience at this location with AutoZone's free fix finder service for a check engine light. Alex C. was so friendly and helpful, despite the cold weather. In addition to printing the report, he explained the findings step-by-step. I really appreciated his positive attitude and also his sense of humor... he cracked a joke that I should have it framed since it was the best service report he'd ever seen for a check engine light. I'm going to consider this my go-to spot for my car needs.
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December 2023 by Emily Barrero
I just wanted to give a shout out to Jorge, he was super friendly and acknowledgeable helping me pick a new battery for my car.
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November 2023 by Betty Barbour
They had want I need and it was reasonable priced. And the staff was great
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August 2023 by Bluegrass Bill
Very nice staff at this location
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July 2023 by Beyshinah Woods
I initially went to NTB yesterday for new windshield wipers because the ones I got from the dealer less than 18 months ago were leaving streaks, but NTB didn't have the sizes I needed. The guy at NTB was nice enough to tell me to go to Advance Auto a few blocks away for wipers that cost less than the ones at NTB, so off I went but they didn't have one of the sizes I needed so I did a Google search and found this Auto Zone where they had what I needed for less than Advance Auto and NTB, and the young man at the register even gave me a first responders discount!! Plus he was nice enough to come out and put the new wipers on my car while showing me how to do it myself. He also mentioned that my old wipers were still in good condition as evidenced by no rips or "flaps" in the rubber blades and he encouraged me to keep them as backup wipers which I did. He also said the reason there were streaks on my windshield with my old wipers is because they needed to be cleaned and my windshield waxed, which no one ever told me before! I truly appreciate the excellent customer service and tutorial I received from this young man yesterday and will go here from now on for all my car maintenance needs!
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May 2023 by Lady D.
SUPER helpful manager and customer service. I can't recommend enough. I came here after a nightmare at another Auto Zone location. They took care of everything.
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May 2023 by Gail B.
The inventory is practical (overwhelming) and varied. The employees are hands on and help with any issue. I needed a sideview mirror. The employee helped research replacing just the mirror vs buying a new sideview piece. I also wanted to put coolant in my car. This location is in front of Lidl. There are unsavory characters loitering outside. Some are just wanting work. Others are aggressive panhandlers. The employee walked me outside and helped put coolant in. Bonus points!
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April 2023 by Jay KapLon
Had the correct battery ready for curbside delivery and helpful staff.
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November 2022 by Daria Grace Gopalan
Great place, very helpful staff
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November 2022 by Alejandra Miguel
They are always helpful and friendly helping you find what you need for your car.
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November 2022 by David Simmons
The manager William has been an exceptional asset to the company his customer service etiquette supersedes that of most I love this store
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September 2022 by Irving Stegall
John (Ballou) I think, was really clutch and friendly!! Tested my battery, found me the right one, and installed it within 20 minutes on a hot day, and at the end of his shift!! I won’t be going back to the other auto parts store ever again after the great service I received here. Store was clean and everyone was friendly and had people in and out!!!
