D. Mart Inc. - CapitalKidz is a business known for its reliable service and quality products. Customers appreciate their prompt shipping, often receiving open box strollers and car seats within 48 hours of ordering, with some products arriving the next day. The company is listed as an authorized dealer on the Uppababy website, which helps customers feel confident about their purchases. Many reviews mention that the strollers and car seats arrive in excellent condition, with no signs of use, and are often brand new. The staff is friendly and helpful, especially when customers reach out with questions or concerns. One customer shared that customer service was very supportive, even helping source parts from the UK for a stroller bought nearly a year earlier. However, some customers have experienced frustration with the company’s policies. In one case, a customer returned a stroller in a different color, and due to serial number discrepancies, was asked to pay the full price of the stroller, despite both being brand new and identical in value. Although the company was initially inflexible, they later worked with the customer to find a resolution. Overall, D. Mart Inc. - CapitalKidz is seen as a trustworthy business with good customer service, especially appreciated for their quick shipment, competitive prices, and willingness to assist with product issues. Customers recommend them for their professionalism and support, though some note that policies may be strict in certain situations.
So happy I found this website. Got the stroller I really wanted for a deal. And quick delivery.
March 2024
We were super skeptical about ordering an oven box Uppababy Vista 2 stroller, but called and spoke to a lovely woman over the phone who really put me at ease. They are also listed on the Uppababy website as an authorized dealer. Woohoo! Stroller came from MD>NY in 48 hours and is brand brand new. No issues with the open... read full comment
March 2024
We were super skeptical about ordering an oven box Uppababy Vista 2 stroller, but called and spoke to a lovely woman over the phone who really put me at ease. They are also listed on the Uppababy website as an authorized dealer. Woohoo! Stroller came from MD>NY in 48 hours and is brand brand new. No issues with the open... read full comment
