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August 2019 by Hill M.
Really nice braiding salon for myself and my daughter. I really expected my 4 year old to be screaming at the top of her lungs but she didn't. She actually fell asleep while she was getting her hair done. My hair came out great.
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August 2019 by Camara B.
Love coming here to get my hair done! Not sure if it's luck...but every time I spontaneously want to get my hair braided or twisted they take me right away. They are expensive, but you're getting your money's worth!
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August 2019 by Kat G.
Um, where do I start? Flag No. 1 --No details were provided during my call to set up the appointment, other than a was & deep conditioning was automatically included. Flag No. 2--After arriving for my appointment and during my 'check-in' with the same lady who scheduled my appointment, she was so distracted by her personal phone call and nail filing, to notice me, so I simply took a seat. Flag No. 3--After sitting for about 10 mins, I was able to scan the place and honed in on a huge bird cage that housed what I believed to be two parrots/cockatoo and what appeared to be one of their dead sisters or brothers lying on the bottom of the cage, in a disgusting feathery heap. Flag No. 4--Some random stylist was called from the back and she showed me braid options and kept raising the rates during the conversation. Flag No. 5--Before I could get my hair done, I was made to pay. Flag No. 6--There were literally sheets of dust and dirt covering everything, but the stylist, in the shop, so much so, the stylist kept sneezing the entire time. Flag No. 7--After braiding half of my head (in between, no lie two meal breaks within 30 mins), I was asked if the size was ok, only to finally be able to look in the mirror, and see the braids were actually plats, spaced so far apart, it reminded me of hairstyles my Mama gave me as a child. Flag No. 8--when I let the stylist know they were obviously spaced very far apart, she upped the price again, then restarted, and did the same far spaced plats, while she talked crap about me to the other stylists (at first in French, and when she realized I understood her, she switched to some other language I did not know). Flag No. 9--After having to stare at the dead bird in the cage, the sheets of dust and dirt, sit through the 3rd meal break in less than an hour, this lady talking crap about me while I sat in her chair, and this ladies' mile apart braids, I had enough. The lady at the front desk pretended she didn't know how to give refunds and offered me a check, like seriously. I insisted she learn how to do a refund just as quickly as she'd swiped earlier. Lesson: Never allow yourself to get past Flag No. 3.
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August 2019 by Chontelle M.
While this place was clean and neat, and I was able to be seen in a quick amount of time. I was very disappointed in the look, and how long it lasted. I went in for passion twists. I purchased my hair after being advised by Claudette and was partnered with a woman who immediately put blue magic in my hair. I had no time to tell her that that wound be a bad idea considering the type of hair I have. I was then moved to someone else, who was nice but at the end of the look, I had some passion twists, some Senegalese, and some twisted sisters. I was tired, and thought I'd be okay. That night I went for a walk and thought a snake was behind me. Unfortunately, it was a twist. I went out to a restaurant and another twist fell out over my shoulder. I went back two days later with four missing twists and the front of my head looking like I had the braids for years. They were slipping. The young lady I saw before - and tipped well- re did it, but this time redid what she thought needed to be done and then gave me Senegalese twists on them. She told me the hair I bought was wrong, my hair wasn't strong enough, and she was supposed to burn the ends (which she didn't the first time). All excuses and things she could have told me before. A few days later, more fell out and I was very uncomfortable with the style. It's supposed to be protective, but my hair seemed to be ripping from the root. I wouldn't go back. However, I saw some great crochet work and weaving.
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July 2019 by Shannon S.
Thank you to Mia for a great experience at Claudette's Braiding Gallery. I love my hair, you are a artist in your craft. Thanks again
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May 2019 by Tiegan Y.
I have not been to a braid a shop in over 10 years and was a bit reluctant due to poor customer service and rude staff. I remember coming to this location about 15 years or so to get kinky twists. I have to admit, they were a little pricey back then but the quality of service was phenomenal. I decided to try them again and I freaking love my hair! The compliments are never ending. The one who started out on my hair, I think her name is Philly, she is beyond outstanding, she and a few others worked on me. They are very sweet and courteous and got me out in no time. I cannot wait for my next style. Great job ladies
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February 2019 by Rachel S.
This is a great braiding place, and the best I have been to in the DMV area. I am a big fan of 125 st in Harlem and moving here had issues finding the same mixture of affordability and quality. I was able to make an appointment with Claudette's very easily, and had a wonderful experience with Aisha. She was a quick braider, and did an impeccable job. It's a bit pricey but on par for the area, and many other shops charge more for less quality braiding. This place is an hour away from my house and it was well worth the drive and the money. My braids are beautiful and I will definitely be back!
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February 2019 by Christine M.
This, by far, has to be one of the best braiding shops around. I'm from the north so my hair usually was braided on 125th in NY when I went home. Since I don't go home as often, I had to find a local shop. Claudette's shop has been consistent and reasonable. Parking and WiFi are free. The staff is friendly. And my hair came out great today. Walked in at 9, got out a little before 12:00 and got exactly what I requested. This style can be worn as a bun or ponytail, very versatile for my upcoming trip to Thailand
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October 2018 by Danielle M.
DO NOT GO HERE! I would give 0 stars if I could. I got my hair braided almost 1 week ago and have sores on my head and a perpetual headache. I asked the stylist (Mai- not sure how to spell it) numerous times to not braid so tight, but clearly no matter how many times I asked it didn't matter. My head never hurt so bad after getting my hair braided, but I thought it would go away. I haven't had a good night's sleep since I got my hair done because I'm in so much pain. I spent $170 plus a tip (i felt obligated to tip) and have to take them out. I work too hard to have my money wasted and to receive a "service" that has literally made me miserable. I hope I still have hair when I take these down. Save your money and your hair and go elsewhere. You've been warned. After the owner's comments: Wow, calling a client a liar? Miss Claudette, you can ask her how many times I said it was too tight. When she asked me to scoot down in my chair and lean the back of my head against the chair I told her I couldn't because the braids were so tight I was in pain. You should check with her before saying my experience didn't happen. She is very skilled and nice, just braids way too tight. But not to worry, I won't be back as you clearly do not want repeat business. And no, I didn't get the wrong business or braider.
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September 2018 by Monica P.
I do not know where to start...Claudette's Braiding Gallery has been serving my family for almost 20 years. I recently moved back to area and called today for an appointment. Nothing has changed!! The service is still top notch. Customer service is exceptional. Mrs Claudette is still the same sincere and funny woman I met years ago. I am so proud to be part of her hair family.
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August 2018 by Rhonda P.
Been coming for years! And will be as long as Claudette is running things...lol. Live in VA worth the drive to MD.
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June 2018 by Evelyn K.
Called Wednesday to make an appointment for my daughter. Cornrows on natural hair. Explained I DO NOT put heat on my kids hair. 1st question. What's heat. I explained blow dry. She seemed to understand. Plan to wash and detangle before I arrive Fast forward 4 days, arrive at Claudette's only to be told that the stylist is unable to part my kids hair unless it's blowed dried. Said stylist who looked at my daughters hair (barely touched it) and put her face in a twist. I'm directed to owner who proceeds to interrogate me -- what do you think is going to happen with blow dry? Severe waste of time no apology or concern for the severe inconvenience. If you are natural stay way.
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May 2018 by Nicole B.
Although we were late for the appointment, the staff was accommodating. The hairstylist did a wonderful job with my daughter's hair. We will definitely will be back again.
