Advance Auto Parts is a typical store with staff always willing to help. Customers report getting what they want with ease, either at the desk or off the shelf, and note decent deals on tools. The experience can vary, however. Some encounters are great, with helpful service like assistance with a car battery. Other reviews describe less positive experiences, stating the store has young staff who are clueless and do not know what they are doing. There are also complaints about service changing when a sale is not made, with staff no longer willing to help. Overall, service quality at this location appears inconsistent.
Great staff! Helpful and knowledgeable, always willing to help.
February 2023
Typical Advanced auto parts store With young kids that don't know what they're doing. This particular store though is one of the worst for young kids that are clueless
December 2022
Always willing to help although I knew what I wanted and got it with ease at the desk or off the shelf. Had decent deals on some tools that compete with HF prices.