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May 2022 by Chuck D.
Made a last minute appointment to check a Ford recall on the chassis of my RV. They were great and friendly. They had the facilities to service a large vehicle. Took care of the issue and had me on my way in less than 30 minutes.
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September 2021 by Richard Bottiglieri
We purchased our 2021 Ford Mustang Mach-E from this dealership. From the very first email, Brady was a pleasure to deal with. The entire buying process was very smooth, from the first inquiry to final delivery. I'll definitely go back to this dealership, and they're highly recommended.
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November 2020 by Jennifer Young
Always friendly and helpful. I never feel like I am being pressured to have more work then what I came in for completed. Chuck is the best!!!
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October 2020 by Sharnell Guidry
There was a miscommunication with the price of an oil change and when trying to get assistance regarding the matter, we received TERRIBLE customer service from an employee at this company. She was very disrespectful, lazy, and rude. When she didn’t agree with what we said, she talked over us and raised her voice to be heard. We then asked for a manager after not getting anywhere with her, but ended up spending the next 10 min arguing about wanting a manager. She informed us w
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February 2020 by David Lafleur
Had loaner available. My Powerstroke had a TSB. Excellent service and info.
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January 2020 by Collin Roden
I recently bought a brand new Ford ranger from Crouse Ford And I want to say you can’t get better than the folks here they make it feel like your family they’re nice and polite and they care about your buying experience so they are customer oriented and will do anything to help the customer. They have the best shop mechanics anyone could want. I would give them Over five stars more like 10 or 20 stars but since they don’t have that on the chart I would have to go with five stars. I recommend Crouse Ford to anyone needing a new vehicle or use vehicle Because you can’t get any better.
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December 2019 by Wayne Stottlemyer
This is were I bought my truck. I have taken it back every time it needs service. I think I have found my dealership for life. Always good, friendly service and a reasonable price. I would recommend Crouse Ford to anyone who would want that kind of service.
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November 2019 by Martha Medlin
Sales dept and service is excellent. Five stars
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September 2019 by Scott S.
I am by no means a disgruntled customer. I understand how this works. But being screwed is another story. i have a 2017 ford edge with about 66,000 miles on it. I have an after market bumper to bumper warranty with a $100 deductible. Took vehicle in for an intermittent blower motor July 2019. They said it was resistor and replaced. Charged me $100. Fine. Picked vehicle up after hours and paid. Went 1/4 mile same problem. I was told Problem appeared intermittent which makes it difficult to diagnosis. I get that part. I asked about getting charged another $100. Was told if it was a different issue, YES. Apparenlty it is a different issue because it wasnt fixed the first time. Left vehicle again with note indicating above. Could not duplicate problem. Was told to drive it there when problem occured. AC wasnt blowing at all now or heat for that matter. Nothing. Took back today, Sept. 16. They went out of their way to look at it since the problem was happening at the moment. Was told it was blower motor. They did not have one in stock. I asked about being charged again. $100 please. Had a long discussion with Chuck and his boss. Said they were not going to eat the $100. Neither was I since it should have been fixed the first time. Got in vehicle to leave without having them repair it, AC was blowing great. Called Chucks boss over to witness. Was about to be charged $100 for a blower motor which was not the problem. I told him bringing vehicle in for repair several times is a nuisance, but paying $100 each time for a part that is not broken IS the problem. Said to make an appointment for them to dig into it further. Thats where we stand at the moment. Make your own judgement.
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April 2019 by G Dub
Good job fixing our trucks in a decent time. People are nice and willing to help
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April 2019 by Colleen Yates
Short wait, the serviceman was very informative & knowledgeable & took care of everything I needed & recall problem—thank you
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February 2019 by Denise Ziegler
I went to Crouse Ford to just look at what they may have. I spoke with David who listened carefully and pulled a vehicle out of the back that hadn't even been logged into their system. Just what I wanted but wasn't sold on the color - white. Never had a white vehicle but the more I looked at it the more I like it. They gave me a good deal and were reasonable with my trade in. There was no pressure. Picked it up 5 days later from Jim who was all knowing and patient as he explained all the features. As a matter of fact, Crouse Ford was so easy to work with that we purchased a Ford F150 for the husband. 2 vehicles in one day. That is a first for our family.
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January 2019 by Michael Norris
Always helpful and nice people
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November 2018 by Ed Crisp
They understand and know what your looking for very respectful and polite!!!!!
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November 2018 by Erich Bender
Always what I need when I need it.
