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January 2024 by Ashley Cassell
Lorien Taneytown is a wonderful assisted living community. Stacy was extremely helpful, compassionate and reassuring from day 1 when I called to inquire about assisted living for my father. She came out with Debbie for an assessment and my dad hit it off with both of them immediately. We knew it would be a great fit. My dad moved in and was impressed by the staff, the food and the amenities. The facility itself is new and very clean. From the second you walk through the door the women (and cute dog!) at the front desk are always so warm and helpful. This is much more than just an assisted living facility, it’s a community that really cares for one another. We have been to several other facilities that are nowhere near the quality of Lorien.Verna took the time to really get to know my dad and find activities that may interest him. He can be a tough nut to crack but Verna is extremely patient, genuine and kind. I could tell she really cared about him and she loves what she does at Lorien with all the residents. She made sure to stop by the skilled nursing side before my dad went home so she could catch up before he left. That really meant a lot to him.Debbie, one of the RNs at Lorien, worked with us on my fathers wound care and overall medical needs for several months. She always kept me in the loop with how he was doing and would call me to talk through his care plan. She was also extremely kind, knowledgeable, patient and my dad loved their conversations. She really looked out for him.As I mentioned, Stacy was the first director I spoke with from Lorien. She was responsive, sincere and helped us navigate what felt like an extremely daunting process before we met with her. She made it easy while providing all of the necessary information to make an educated decision. My dad spent a lot of time at a few other skilled nursing facilities, but never assisted living. She spent the time to talk to my dad about their community and answer any and all questions which put him at ease. Stacy went above and beyond and I can’t thank her enough. She would quickly respond to my emails, calls and genuinely cared about what was best for my dad over the 4 months that he was part of the Lorien family. I usually don’t need frequent contact but when my father’s health declined, she was there to help us through those tough decisions. The facility prior to Lorien was not trustworthy, reliable and certainly did not have our best interest at heart. Stacy was a breath of fresh air because we knew we could trust her and the staff at Lorien.There are many more staff members that were wonderful to my dad and my family while we were there. If you take away anything from this review it should be that Lorien is a top-notch community for your loved one. I can’t thank them enough.
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September 2023 by justin eyler
A Challenging Experience at Lorien Taneytown Assisted LivingMy family and I had high hopes when we chose Lorien Taneytown Assisted Living for my mother's care. Unfortunately, our experience did not live up to our expectations, and I feel it's important to share our concerns.First and foremost, the management of the facility left much to be desired. Communication with the staff and administrators was often inconsistent, making it difficult to stay informed about my mother's well-being and care plan. It felt like there was a lack of transparency and responsiveness when addressing our concerns.It was evident, based on conversations with Lorien employees and staff, that the caregivers were underpaid and overworked. This had a noticeable, negative impact on the quality of care my mother received. There was a high amount of employee turnover which led to discontinuity of care.Furthermore, the overall culture at Lorien Assisted Living seemed strained and not conducive to creating a comfortable and homely environment. My mother's experience there was often marked by a sense of unhappiness and discomfort, which greatly affected her well-being.While I understand that every assisted living facility may have its challenges, I believe that it's essential for families to have a clear understanding of what to expect when considering a place like Lorien Taneytown Assisted Living. In our case, it was a challenging experience that ultimately led us to explore other options for my mother's care.I hope that Lorien Taneytown Assisted Living can use this feedback as an opportunity for improvement, both in terms of management and staff support, to provide a better experience for their residents and their families in the future.
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September 2023 by wendy j
My mother has been here for 2 1/2 months now (first admitted for short term rehab and then long-term care). I have nothing but wonderful things to say about this facility. After her being at a few other facilities, she is finally being cared for by warm and loving people. We can ALWAYS reach a real person by phone (a kind and cheerful exchange always with the front desk) and emails/ phone calls are returned. Psych NP takes a proactive approach with meds / follows up with staff and contacts us weekly to discuss any changes. Nursing supervisors can quickly get any questions or needs addressed. Love the activity director and especially appreciate that there are always activities going on (even if my mom is on the sidelines) even on weekends. Extra drinks and snacks between meals are offered by room service for those who are in their rooms.The facility is clean and well kept. FinalIy I sleep at night knowing my mom is in good hands and eyes are on her.
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September 2023 by Steve Barron
My mom’s journey began about a year ago when she was admitted to a local hospital with delirium associated with an UTI. A week later she was discharged with a Dementia diagnosis.She moved in with us as she was recovering and within 2 mos needed a transfer to an assisted living facility . Several months later she was transferred to a local “formerly” well established rehab facility in Sykesville after a fall. I can’t call it care, as it was a nightmare from day 1. She lost most of her ability to dress, toilet and eat. The facility was so poorly ran we saw administration change twice in the 3 months we were there. There we only a handful of staff members that were caring, engaged and had mom’s best interest in mind. She was often sitting in soiled clothes for long periods of time and there was frequently fecal matter on her bed linens. There was poor communication from directing staff and multiple calls were needed for our health and safety concerns to be addressed. She left that facility after a fall that broke her hip, we did not find out about the fall until a day later. We were told by family member's of residents that she laid on the floor screaming and crying in pain for help for 20 minutes.The good news after her hip repair and stay at Lifebridge, she was admitted to Lorien Taneytown. Our experience here has been truly remarkable and 180 degrees different. All levels of staff from directors to aides are highly engaged and have a vested interest my mom’s health journey. They all know my mom by name. As I write this review, I’m sure many reading this have had similar journeys and nightmares navigating the elder care system.As a profession, I work within the healthcare community and was appalled by this experience prior to Lorien Taneytown. Here, they work closely with providers and family. They are addressing all aspect of physical, social and mental health. Many have become like friends and they have created a community of healthcare workers and residents that care about and for each other. Getting her into this care facility was truly a Godsend and I can not recommend the facility more highly!
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September 2023 by Alverta Steinwedel
Because of their wonderful staff, cleanliness and medical care, I would recommend Lorien to anyone who is currently considering an assisted living location.
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May 2021 by Do-Gooders Assistance
Great residents, Verna who oversees activities has a heart of gold, Krystin is the most flexible supervisor, I have young kids so only available when their dad is off; weekends and when a sitter is available. Great place to work and looking forward to sharing to future grandkids that I helped during the pandemic. I made sure that those who spent their lives helping our country had something to eat. May not make a ton of money, but with staff shortages now everywhere working anywhere matters and this place truly makes a difference. Lorien Proud.
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November 2020 by Brian Beavers
I have some reservations about this place. The next thing I do will be contact APS.
