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October 2023 by E Brackett
Eagle Van Lines provided my Non-Temporary Storage packout and delivery Some of the same crew that did my packout were there at delivery (it was an in-state move). We could not have been more pleased with their professionalism, quality work, and careful handling of our household goods. The crew was very respectful and responsive and we were highly impressed. This was my final move after a 25 year career and one of the best. The crew worked incredibly hard and didn't protest when I asked them to unpack a number of boxes - in past moves the movers did their very best to avoid this despite the fact the government pays for that service. We felt very fortunate to have had Eagle conduct our move.
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October 2023 by Mildred Valdez
Kenny and Geffry did a great job moving in my household goods in a professional and timely manner. Grateful to have had them.
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October 2023 by Emily
Kenny and Geffry and their California crew were fantastic to work with during the delivery of our long-term household goods. Professional and efficient. Our half-of-a-semi truck load was unloaded and all the furniture put back together in 5 hrs. Hats off to these gentlemen!
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October 2023 by Tempest Parham
Called the previous day, September 14th, to see if I needed an appointment to weigh my car and receive a weight ticket for my PCS move to Florida. The representative told me no and to just bring cash for the service of weighing the vehicle. Went physically to the location today, only for them to tell me that the scale is broken and has been all week! A complete waste of time and now searching for another location to weigh my vehicle.
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September 2023 by Gary
My first review of this company was positive, however, after we recieved our household goods we found things packed so unprofessionally that we have opened an investigation through military channels. If I could give negative stars I would; do not use Eagle Van Lines for moving. See Pics: decorative flowers bent and shoved in box, Dents on top of washer/dryer, hangups thrown into a non-wardrobe box, $1000 ASU suit hung over metal spike decorations in wardrobe box, crushed boxes in truck. I have many more pics with broken and scratched furniture, ruined shoes, and just too much to list or upload. Absolutely ridiculous.
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September 2023 by James M
Jeffery Garcia was fantastic! I’ve done many moves and he was by far the most helpful and hard working.
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August 2023 by joel acevedo
I had the pleasure of working with Teresa Santo and her team for my household goods packaging, and I must say they were exceptionally professional, hardworking, and dedicated. They handled the entire process with care and ensured that each item was packaged properly.From the moment they arrived, Teresa and her team exhibited a high level of professionalism. They were punctual, well-prepared, and took the time to understand my specific requirements. Their attention to detail was impressive, and they made sure to communicate effectively throughout the process.The team's hardworking nature was evident in their work ethic. They worked tirelessly to ensure that all my belongings were packaged securely. They paid close attention to fragile items, using appropriate materials and techniques to prevent any damage during transportation. Their commitment to excellence was truly commendable.What truly stood out was their dedication to the task at hand. Teresa and her team approached the packaging process with genuine care and treated my belongings as if they were their own. They took extra precautions to ensure everything was well-protected, going above and beyond to guarantee customer satisfaction.I am extremely satisfied with the service provided by Teresa Santo and her team. Their professionalism, hard work, and dedication made the entire household goods packaging experience smooth and stress-free. I highly recommend them for anyone in need of reliable and meticulous handling of their belongings.
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August 2023 by David
Amazing, super easy to get a CAT certified weight for my truck. In and out less than 5 minutes.
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June 2023 by Savannah Talcott
Theresa and her team did a great job, took care of my belongings and my home in San Antonio. I truly felt like she cared about my stuff as if it were her own. She made sure the driver and her team took care of things.
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June 2023 by Sara Scheuerman
So easy to get the cars weighed for our PCS. 15 minutes from JBAB.
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September 2022 by Taylor Picone
Awful experience all around. Utilized as part of a PCS move. Destroyed our couch and tried to say it was damaged when they picked it up, failed to move our treadmill to its final location before leaving despite being asked twice. Multiple items were poorly packaged and broke; no logical thought process to packing. They wrapped my bullet proof helmet in 90 sheets of packing paper but barely wrapped our porcelain which of course broke. Failed to install the shipping bolts in our washer, despite being provided. Would not recommend this company to anyone. I certainly understand that things sometimes break during a move but a lot of the damage done to our stuff was clearly preventable. They needed to slow down and pay closer attention to what they are doing. Moving is already stress filled...they've made it worse.
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August 2022 by Mrs. Tiffany
Don't use them if you ever want to see your stuff again. Some of the worst communication I have ever experienced.
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June 2022 by Alyce's K.
0/10 stars for sure. being a military family we have moved A LOT and dealt with tons of moving compa over the last 18 years. this by far been the WORST experience with any moving company that we have ever had, they showed up a day later standard contractor date they didn't send enough workers to pack out and load my home they lied to me and my husband repeatedly. They took a portion of our household goods that had not been packed wrapped or inventoried to another city 2 to 3 hours away in the middle of our patch job without our knowledge or consent and lied to us repeatedly about when the team members would return with our goods and finish packing. they left their semi truck with half our household goods unsecured/unlocked and unmanned illegally parked in our cul de sac blocking all of our neighbors for an entire day that day. they literally just left. And finally now that we have a new residence at our new base they are not answering our phone calls or returning our messages they gave us a delivery date which they did not deliver on and have since refused to give us any projected delivery dates!! My husbands household goods from overseas have made it to our new residence before our household goods that were only shipped across 2 states! This has been a NIGHTMARE
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May 2022 by Courtney C.
Avoid these movers AT ALL COSTS. This is the most unorganized, unprofessional, unethical company I have ever dealt with. Any request you make for your move is completely ignored. No personnel with this company communicates anything with you. I was scheduled for my delivery a week in advance. The day of alleged delivery, nobody contacted me at all. Well beyond the delivery window they told me, I finally got in contact with someone at the company. It took over 20 attempts of calls from myself and on post transportation office, they told me they're not delivering and don't know when they'll deliver. I still don't have a delivery or any idea when they will deliver.
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May 2022 by madmatt0613
Thanks to Teresa and her team! The packers were quick, efficient, and friendly. Couldn’t have asked for a better group to pack up our house. ?
