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November 2023 by Cairo Davis
My overall experience was great. They have friendly staff and very welcoming vibe. If you need a place to store your stuff it’s very affordable and even going in-store they offer my online price.
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November 2023 by Mary Simmons
I had a great experience with my Representative. She was very knowledgeable and helpful when assisting me choose my space choice.
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November 2023 by Chris London
I needed a small unit and Tonya was more than helpful. Not only did she get me a great deal, she also made the process very easy. I highly recommend Extra Space storage
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September 2023 by Chris Miles
Very professional, precise, detailed about the different prices, and where I wanted to be financially she was an extreme pleasure to work with the manager, Mrs Hemphill I will tail anyone who asked me where could they find good customer service and great prices with very informative employees
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September 2023 by joseph kelly
Felicia Hunt was great. I got a unit that I thought would be big enough, but to my surprise it wasn’t. She didn’t waste anytime getting me transferred over to another unit that will better suit my need after Denisia(also great) showed me the bigger unit.The whole team is great! Thank you all!
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September 2023 by tonya hunter
I’m going to like it here very clean and the manager is very respectfulshe not the person that rush just to get your money she explain everything to you and show you the best way to go. I came in extra space plenty times confuse and undecided
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September 2023 by S Baker
Mrs. Denia Hemphill…. Nothing else needs to be explained about how great her customer service was today. She was very patient with me as I know I may have worked a nerve or two. She explained my contract in detail and reasons why changes were made within my account. I’m very grateful for this experience, as it allowed me to gain clarity with my unit as well as extra space storage. She made my day! ?Mrs Felicia… Mrs. Hemp hills’ assistant. Great Robin to Batman. She backed up her manager and was there to assist when needed. Great combo over here!Thank you Extra Space Storage!!
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September 2023 by David Collins
Everyone knows moving can be stressful. It makes life a little easier knowing that people are out here ready and willing to help. Extra space storage lifted a lot of that burden! Clean facilities, kind, friendly and knowledgeable staff! REASONABLE PRICES!!! I appreciate Denia and her staff for helping me out this week
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September 2023 by V Chags
Staff was extremely rude and some of my furniture had what I’m assuming is rat poop and urine on it when I moved it out. I moved out on the fifteenth of august and my account wasn’t closed until the thirtieth of august because according to the staff they were waiting for me to return a mat that was accidentally taken when I moved out. I returned the mat the day after my move out and have the text messages to show it. As a military member having to deal with the staff at this storage unit while also trying to get ready to move overseas was the worst experience ever. They sent me an email to notify me of my account being closed which I had questions about so I had to have my husband call because I’m already overseas and unable to call from my phone and they were also extremely rude to him and were lying about when the mat was returned. Would definitely not recommend this storage unit to anyone. Clearly not military friendly if you also look at their other negative review that is from a veteran.
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September 2023 by Marcus Barbour
Felicia H was very nice. With great communication skills. It was my pleasure to have such a great day receiving my first storage unit with her.
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September 2023 by Emily B.
Clean, good hours, tucked away. Staff was friendly and helpful. Only using it for 3 months but definitely good prices for extended use.
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August 2023 by Vivian C.
Staff was extremely rude and some of my furniture had what I'm assuming is rat poop and urine on it when I moved it out. I moved out on the fifteenth of august and my account wasn't closed until the thirtieth of august because according to the staff they were waiting for me to return a mat that was accidentally taken when I moved out. I returned the mat the day after my move out and have the text messages to show it. As a military member having to deal with the staff at this storage unit while also trying to get ready to move overseas was the worst experience ever. They sent me an email to notify me of my account being closed which I had questions about so I had to have my husband call because I'm already overseas and unable to call from my phone and they were also extremely rude to him and were lying about when the mat was returned. Would definitely not recommend this storage unit to anyone.
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August 2023 by Tyler Anderson
Lenaye helped me out and did a great job. Made my whole rental process smooth and easy.. would recommend her and Dania any time of the day. Check them out!
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June 2023 by Tyessi Kaine
Ms Denia was very helpful with switching my unit., She was very knowledgeable of the situation.,of the miscommunication., she was very friendly and has a huge since of humor.. Ms Denia had me laughing the entire time. Great Job LadyBug. Thank You
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June 2023 by Elmo Ave
Denia was great. Customer service was excellent. Quick and easy
