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March 2024 by Michelle rountree
I've been going to this location for years. The service is excellent, Michelle as Manager is Professional and Accommodating. Had a few problems before she became Manager, but it was handled efficiently. No problem at all with the Service. Even the Security Guard was on point directing, answering questions. All around good Staff, Professional Behavior and Service.
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February 2024 by Jean Jefferson
this Credit Union is convenient for me because I live in Clinton and I ranked with affiliate and I was just way down on Crain Highway so this is closer for me the service is always good although some of the tellers are nonchalant but the security guards oh my God she is the best she is always sweet always present herself as a Godly person she helps you out she gives you the receipts to fill out for your accounts and she's always so polite and the man as well when you come in the ladies and the counter are like for like and they are very professional I appreciate this brand from what I heard yesterday when I went there they said that they were closing so that's going to be a difficult for a lot of people I hope they open another Branch nearby I might even consider opening an account with you all the conveniently located in Marlow Heights some other called Temple Hill right in the Iverson Mall by the Giant and Dollar Tree between like the beauty supply and all of that I just found it like last year but it's very convenient I'll give it a four because I never I never give five stars because when you get five stars then things started to change for some reason they are supposed to be closing I hope they give us a fresh closer to us I live in Clinton this might even consider changing or opening an account with you in first Credit Union JJ
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August 2023 by Ms. January
Been coming here 2 years and hate it...They move slow and the workers always act so hateful, their attitudes suck. Ms Ebony has no customer service skills at all. If I didn't have to come here I would have been stop coming here
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July 2023 by ana montiel
Opening an account here is like applying for child support, bring proof of your grandmother is alive ?. I don't recommend this place to anyone anymore. Embarrassing.
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April 2023 by mcvmarie
Teller Tejan is a real respectable young lady and said private things softly including counting my cash back. I really appreciate her approach. She's a gem! Management in the making for sure!!!
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January 2023 by raynard woodard
Nice and professional
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October 2022 by Brandon G
Went here to withdraw cash as my bank partners with this bank. Will not be going again. The lady at the window had such a DISGUSTING attitude. Avoid this location at all cost
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August 2022 by Karen Barton
Thank you such amazing staff from the security at the door to the tellers they’re awesome ?
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August 2021 by Tiara Reddix
Extremely professional staff, with superb customer service skills!! The bank Manger and her team work as team to meet all your banking needs. Highly recommended!!!
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March 2021 by Brandy Ekento
Good place to do your transactions, I recommend it
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July 2020 by Cece Burns
It’s One Particular Female That Works In There That Seems To Always Have An Attitude When My Manager Sends Me In There To Get Change For Our Store Like If You Have A Attitude For Something That You Signed Up For Pick A Better Occupation Or Better Yet Work For Yourself Since You Seem To Always Have A Stuck Up Attitude Every Time You See Me That’s Like Me Being Rude Or Shady Towards Customers That I See Every Day That’s So Unprofessional
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May 2020 by Meta Davis
This the second time me and my husband were told to remove our mask when we came to make a deposit at Marlow Heights location. We did not have this problem at Wells Fargo or any other financial institution. Given we are in Covid-19 these procedures need to coincide.
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May 2020 by Margaret Purcell
My opinion is that the staff is good and nice like go to this one.Thank them for all their hard work, be safe.
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May 2020 by Ryan Carroll
I arrive at 1:59 (they close at 2pm Saturdays) and they still have a few customers in the store I don't think it's OK for security guard to turn me away and lock the door. Boo
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February 2020 by Marius Apostol
Despite being a modest location the service is outstanding. Michelle, the branch manager, went to great lengths to help me with a issue I had, and I'm not even a member of this CU. Highly recommended!
