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October 2023 by Derrick Robinson-El
Great service and fast i told them what i can afford and Ms Shana and Mr Douglass made it happen
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April 2022 by Joann Ziegler
Great service department. It is a difficult task for me to take a running car to the service department. Service keeps your car running. Ask for coupons.Update do not come on a Saturday unless you want to stay an entire shift. Noth personal
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January 2022 by Felicia Tinner
This place was excellent!! They took good care of us a shout out to Paulo and Devante for helping us.
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December 2021 by Rex Moser
I left 2 voicemails on Ourisman’s system for a service appointment on 2 different days. It’s now 4 days without any contact from them. I took my car to another shop. I’ve spent thousands with Ourisman for good service and don’t understand the neglect. Their loss.
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October 2021 by chiti agarwal
The salesman was friendly. But servicing is bad. I had problems in the car soon after buying. I tried contacting servicing people but they didn't give me time untill my warranty period ended. I specifically mentioned that I want you to check it before my warranty ends. But they said they don't know anything about warranty and can't do anything about the money. The person I talked to for the serving is James Brisbon.
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July 2021 by kenneth courtney
The service was great the staff was very helpful
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June 2021 by Chuck Grier
Had my truck service there, they didn't start on my truck, until I call to see what time I was to pick it up, two days after that, it was needing holes, additional money, so when I finally got my truck, it smelled like the radiator in side, so the next morning I drove it, and it started running hot, so I took it back to them, and they tell me that my water pump is gone, I exp to them, how Y'all had my truck. I took my keys and left.
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April 2021 by SM Thomas
This place is ghetto. I mean sitting out on the stoop, smoking cigarettes while we walk in ghetto. There were barely any cars there and the people were just standing around like they were outside the club or bar. They need to step up the atmosphere here.
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February 2021 by anthony davis
You all get better with getting tow truck drivers in and out I'll rate better. Young pretty girl on point I told her don't leave until she teach someone else how to treat everyone. She is the first that don't have to eye ball me to know I'm there. Sharp keep up the good works young lady. Pretty service writer good look for this dealership
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February 2021 by pat shipman
Customer service and the technical team support team ??recommended it to everyone come u would never be disappointed.
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January 2021 by Melissa Godbolt
Great service people but the services are too expensive. No coupons.
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December 2020 by Tina Stewart
We took our suv in to have it winterize. The gentleman recommended windshield wipers for our suv but he didn't tells us the wipers would cost $102 he only gave us the total cost. We didn't see how much the wipers cost until we paid the bill. We would have never paid that much, but the customer service was GREAT and our suv was ready in a day!
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August 2020 by Corey Ingram
They do an excellent job of taking care of my car!!!???
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February 2020 by K
Visited service center - they usually do a good job. Sales center...not the best customer service...they don't greet everyone when they come in the door.
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January 2020 by Joya V.
Service... service. The Service Reps are friendly but sometimes the actual service is not so.
