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September 2023 by Kennon Trujillo
They have Excellent work and we’re helpful with financing options. Lots of good cars for sale now to.
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August 2023 by Kayla Ransome
The first day I went in, I gave a list of options and originally did not have or want a co-signer. Unfortunately, with circumstances instead of saying hey you just don’t qualify they waisted my entire day so I gathered up a co-signer with the hopes just being done the same day. Once I had a co-signer (with great credit by the way) I said my down payment would go from 2,000 to 1,000. They agreed. But continued to play games for another 2 hours. We left said give us a call when you have something.Monday morning arrives. “Kayla come get your comaro, we got it all worked out the deal is done” great I leave work I get there and they say “greats news you can get your car this is the payment BUT the car is ONLY in your co-signers name” absolutely not. That is not what we discussed and not to mention you’ve waisted my time yet again and hit me with a million more inquiries . I leave Call me when you actually have something, I’m going to shop around. Which is exactly what I intended to do the following day.The next day comes i get an another phone call. “Hey come pick up your car” not to mention when i got there the hassle with numbers we had already discussed. They had the nerve to wait until the down payment was paid, insurance was paid, we signing papers and just so happens by the 10th or so page the slip in the car is in my supposed “co-signers name” first so technically I co-signed. Which makes absolutely no sense. We were there until 10 p.m. and was also asked by an employee for a $1 to get on the bus after the headache and problems that we went through during this process.If you already have funding great this is the place for you definitely have great cars but if not do not bother the amount of games they play with people just to get a sale instead of saying NO is insane.Good Luck on your car search !
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August 2023 by Innah Mansaray
Wish i could give zero stars. HIGHLY disappointed. Very shady and liars. Scammers at the highest. DO NOT COME HERE!!! Fake reviews!!!
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August 2023 by Sharline
Will was a great a sales person! Very honest and 100% for the customer. He worked well with our budget and made it a very comfortable buying process.
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August 2023 by Dwayne Wyche
Premier Auto imports! Came looking to buy a car. They had an amazing car selection, customer service was excellent. Got the car I wanted with a Great price and got top dollar for my trade’in. I couldn’t have asked for a better turn out. Will was my salesman! Check’em out!
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August 2023 by Cinciare Ransome
My daughter went to buy a car August 12, 2023. My dad went with her and my brother to assist her. My brother was co-signing for her. Our father got upset at the gentleman’s and decided to leave. On Monday morning they called my daughter to tell her everything was settled for her to come pick up the car. When 3 family members arrived including her to support her in buying a car, they was talking in circles, so we attempted to leave to go home. Then a sales representative came to talk to us, still talking in circles. We left! They called my brother behind my daughter back yesterday (8/16/2023) for him to buy the car alone. Called my daughter later and told her that she can come get the car. We all went up there again for her to get her car. They then continue to ramble, falsifying numbers ( saying that the car price changes and they added freight charges). We left the building to talk outside. One sales representative came out to tell us the sales manager wanted to talk to my brother. I (mom) said, he can come outside. The sales manager never came outside until my daughter left. He went to talk to my brother. I approach the situation and told him nothing is being conducted without my daughter. We left! While on the road they called my daughter, they dropped the price ( didn’t remove the freight charge). She and my brother turns around to go back to for car. They then played games when they was at the table for signing. They put my brother on the loan, my daughter as the co-signer. Which that was backwards and wasn’t approved. After, finalizing the deal the sales representative asked for bus fare, didn’t gas the car, tire flat, gave her 20 for fill up, etc. The gas for fill-up is 50$, she was supposed to be on the loan first, they didn’t offer any incentives for the bad representation, inconvenience for travel nor the time over spent.According to KELLY BLUE BOOK the price is an overcharge for that specific car per mileage, per wear/tear, per yer. This outrageous business.Now, I need to look back at the deals prior to see if they over charged myself. If, so I’m a victim to this abuse. I bought 3 cars, which I recommend her to go. I thought they was doing solid representation over everything.
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August 2023 by Eddie Mack
Will's customer service was outstanding, polite, knowledgeable and very respectful. If you come thru premier auto, make sure he's your sales rep???
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July 2023 by Ryan Black
The man Will helped out a lot, open about everything and made the entire process pretty easy. He figured out something that worked for me and we made a deal, glad to have his service.
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July 2023 by irving seaborn
Dealership had outstanding customer service. Very rare these days
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June 2023 by Tash M
I’m honestly shocked at how many good reviews they have given our experience. From the moment we pulled into the parking lot I got a bad vibe but we decided to see the process through. After test driving the car we had questions we had to wait for the owner to answer because our sales guy didn’t know the answer to anything. The first question we asked was address by 20 mins of rambling which still didn’t answer a simple yes or no question. During his ramble session he mentioned that if we wanted a warranty he would put it in his employee’s name and not our name. The second he said that we basically started tuning him out and was ready to leave which we did. I’m happy we decided to find a more credible place to buy our car.
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June 2023 by Kennedy Boyd
The service department is very helpful and attentive.Their communication is great and I got my car back in no time!
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January 2023 by Aniya Young
This was the worse experience ever … I wish I could give only ONE star. DO NOT GO HERE!!! I spent 3.5 hours waiting for approvals and was offered something 2x my shared budget. While trying to negotiate, the nasty, horrible, and RUDE ARAB man behind the counter decided to tell the salesman to leave me alone because “money talks”. I was really disappointed as I was excited about purchasing a car. It’s ashamed how these people treat customers wanting to do business with them. DO NOT GO HERE!!UPDATE: I received a call from the ARAB man behind the counter and he proceeded to call me a B** and threatened that he would sue me for slander because I left a review of the DISGUSTING establishment. They should save the money to fixed the trifling bathroom. LIKE I SAID- DONT GO HERE!
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January 2023 by Aze'sheanna Meadows
I had previously lost my car in an accident and after dealing with ridiculously priced cars and untrustworthy dealers Premier Auto came to the rescue !!! They were thorough in fighting for me with the lenders and got me an amazing deal ! They’re very helpful and actually keep your situation in mind and really getting you taken care of ! I love my car y’all ! highly recommenddddd
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November 2022 by Londell Barnett
I had the best experience Mr. Lacoya Monlyn is the man to see when visiting Premier Auto in Temple Hills MD this is my second time get a car from them and interacting with Mr. Monlyn first car was awesome had it for 2yrs with no problems at all and I’m sure this car will be the same
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October 2022 by Sahra Aziz
I bought my car from this dealership almost 4 years ago and bring it here for routine service (tires, oil chage, brakes) every time. I hit my car on a pole a few weeks ago and scratched a lot of my paint while simultaneously getting the paint from the pole on my car and brought it in and had it fixed within a few days and it looks like I never hit it at all. Appreciate the quick service!