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October 2023 by Miya Imagez
Upon referral, I took my car here for an alignment on a Saturday morning. The owner/manager was super nice and knowledgeable and my car was serviced right away. It was put on an electronic alignment machine and it was completed in less than an hour. I went back and told the gentleman (not the owner/manager) who did the alignment it was still pulling and I had to make the car steer straight. He called me a “liar” and was very rude to me, saying I did something to the car. He performed another alignment to fix the problem and returned the car to me when done. However, when driving off, the car still pulled and I still had to make the car steer straight. Rather than go back, I called my mechanic and he referred me to his alignment person. I went right away and it was done. My car drive like its brand new. He said even though it might have been done twice by Temple Hills Tire & Auto, the person obviously did not know what they were doing. Beware
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October 2023 by Miya I.
Upon referral, I took my car here for an alignment on a Saturday morning. The owner/manager was super nice and knowledgeable and my car was serviced right away. It was put on an electronic alignment machine and it was completed in less than an hour. I went back and told the gentleman (not the owner/manager) who did the alignment it was still pulling and I had to make the car steer straight. He called me a "liar" and was very rude to me, saying I did something to the car. He performed another alignment to fix the problem and returned the car to me when done. However, when driving off, the car still pulled and I still had to make the car steer straight. Rather than go back, I called my mechanic and he referred me to his alignment person. I went right away and it was done. My car drive like its brand new. He said even though it might have been done twice by Temple Hills Tire & Auto, the person obviously did not know what they were doing. Beware!
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April 2023 by Kenneth Long
This shop is very knowledgeable about all vehicles and their price has been reasonable.
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March 2023 by John C.
Had a very bad experience with this shop. Spent close to 6K on various repairs to include body work, and having a car fully painted. Omar, the manager granted me a 12 month warranty on the body work and paint. The total cost of the paint and body work was well over 3K. Took the car back as there was still a huge dent in the quarter panel, that was allegedly repaired. Omar insisted the dent was not there. I had to take the car to a Toyota dealer to verify/confirm that there was dent present. Additionally, the front bumper that was painted started to chip and peel. Eventually, the repair to the Quarter panel was corrected and but the bumper repair was corrected, with overspray all over the hood, and glass of the car. I respectfully brought these deficiencies to Omar's attention and requested that the overspray be buffed off the vehicle. I was told verbatim 'The body guy told me that he does not want to deal with this vehicle ever again". Omar also stated that 'I just want you to know that the warranty is not for life time. I was also told that I am a nitpicky customer. What reputable business would tell a customer this???? The customer is always right. I urge anyone that does business with this group, to do your due diligence. The work performed on my vehicle was below standard, the quality checking was no existent and the customer service was horrendous. Next steps, Better Business Bureau, and likely small claims court. Be aware!!
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February 2023 by Tarsha T.
There great! They have convenient hours. There prices depend. For the most part they are reasonable here. Took my car here several times and had no issues thus far.
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February 2023 by James McKenny
Worst service to get here. Very rude employees, overcharge, racists and damaged my car! Do not get your vehicle serviced here! My tire sensors were damaged and the manager proceeded to mock me when I told them what they did. They do not use the correct tools for the vehicles. Customer service is horrible. I highly do not recommend.
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February 2023 by Che New
HORRIBLE SERVICE!!!!! THE WORKERS THERE DAMAGED MY TIRES AND DID NOT PUT MY HUBCAP BACK ON PROPERLY WHEN ASKED FOR THE SUPERVISORS NAME AND NUMBER THE MANGER CALLED POLICE LYING STATING I WAS HARASSING HIM JUST FOR ASKING FOR THE EMPLOYEE AND SUPERVISORS NAME WHO WORKED ON MY CAR. DO NOT TAKE YOUR CAR THERE! THE MANAGER ALSO ASSUMED MY RACE BY CALLING ME A INDIAN WOMEN WEARING PAJAMA WHEN I WAS NOT. STATING I WAS BOTHERING HIM. RACISTS BY ALL MEANS AND VERY RUDE.
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July 2022 by Baba Baba
I got all my tires changed here, I came in and they gave me my options with different prices. I chose the one that fit my budget and was told to leave the car for a couple of hours (there were cars ahead of me) or bring it the next day if I need it done quicker. I came the next morning and they did it in under an hour. I am extremely satisfied and happy with the service and the experience.I highly recommend them they are nice and professional.
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July 2022 by Amir Khan
Fast, honest, and great customer service by the crew of Temple Hills Tire. Highly recommend will fix your vehicle to your satisfaction. Professional mechanics on duty at all time. If you have car problems this is the place to go. Reasonable prices if you are in a hurry this is the place to go they will get you in and out...I will be back and will recommend friends and family.
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July 2022 by Wesley B.
I will never take my car anywhere else again. Omar and his team have done a few different pieces of work for me now, including new tires, fixing a cracked rim, replacing a rim, safety/suspension checks, and even an entire seat replacement. They were readily able to secure a new seat from a junkyard and transplant my upholstery onto it, saving me at least a grand in the process and readily encouraging me to keep the old seat for salvaging parts if I needed it later. When I indicated that another shop had (I think fraudulently) claimed I needed a strut mount replaced, they looked at it and told me my suspension was tight and all good. They could easily have charged me thousands of dollars for repairs I didn't need, but instead they were honest, did good work, stayed within quoted prices, called me any time they found something additional, and gave me options. When I got new tires and one started leaking, they identified that the rim was cracked and patched it up for me for free while I was getting other work done. Throughout every experience, the work has been quality, the prices have been reasonable, and they've been ready for walk-ins within ten or fifteen minutes. I'm delighted.
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April 2022 by Patsy Scott
They put the wrong sized tire on my car, I had another flat in 2 months, I understood it was a recycled tire but the fact of the wrong size could have caused me to have an accident! I will report him to the Better Business Bureau and never suggest anyone go to him for service!
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March 2022 by Ayat Zadeh (Nii)
Lift my car out for 3 hours never work on it. When they said it will be done in a hour in a half. No for i will not use them
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October 2021 by hope young
Went here to get pricing for a used tire the man took one look at me, not even the tire and immediately gave me a price of $75. No thankyou when the tire is $50 across the street and i have a 2004 car ..
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August 2021 by darius robinson
They Are The Worst Shop in pg county Ever Don’t Ever take Your CarI had an accident about a month ago I took my car there to get fixed through my insurance they did half of the work and told me to come get my car I noticed that things were still wrong so I took it back and they told me that I needed another part so I said OK what do you need me to do they told me to call the insurance back and tell them that I need a clock spring for my airbag because my airbag deploy The insurance didn’t want to pay for because they already sent them a check before so they told me that they would do it free of charge so they told me they was going to order the Clark’s room so I called every day for about three weeks clock spring So two months later it finally supposedly came I think my car there for them to do the work nothing was done my airbag light is still on they just had a fairly bad word please do not take your car that you will be highly disappointing you will notice that she just consistently going back to this place I’m in the process of trying to file a lawsuit against them I would not recommend it They will make you want to put your hands on them
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June 2021 by Right Now
Horrible customer service. Make up prices as they go. Put tires on my vehicle, charged me for new. After explaining I didn't want new, refused to sell me used tires. Saying they didn't have any. 195/65/15. Lies, because its the most common tire size any shop has a plethora of.Horrible customer service. They only want your money, and have no care whether your satisfied or not. They will rip you off if you let them. There are plenty of shops in the area that are more reasonable and put their customers first.Horrible customer service.