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June 2025 by Sarah Gardner
noone to answer at pharmacy and eternal line...no staffs
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June 2025 by Karl Brown
Pharmacy doesnt open at 10, it opens when the pharmacist decides to show up. They no longer use the drive thru
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April 2025 by Brandon Bowlus
Worst pharmacy ever.
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March 2025 by Lilith
CVS is the worst pharmacy I have ever had the displeasure of using. There is an amazing local pharmacy on Water street here in thurmont however CVS has agreements with insurance companies to force you to use their terrible service. Long lines, zero staff and the prescriptions are never ready to pick up and on top of that you can't even call them it's voicemail only. 0 stars
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December 2024 by Tony Phillips
This is a clean well organized store.
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November 2024 by Sarah Lovejoy
Would give 0 if I could. Apparently it's OK to close before the closing hours. There is no customer service when it comes to this store at night.
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September 2024 by S Schafer
Did a pill count. My bottle was supposed to have 30 pills, it only had 28.
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August 2024 by Mike md
Every time I get my prescription filled here I have a problem
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August 2024 by Victoria Jester
Make sure you make a wasted trip to come over just to find out they closed early again. They close early basically everyday now but you don’t find that out until you get here to see their small sign on the side of the door.
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July 2024 by Rafael Del Mar
This CVS sucks!!! They never have my prescriptions ready on time causing me to withdraw from my psych meds. Then I moved and needed to transfer my meds and turns out they are now voicemail only, there’s literally no option to speak with someone at the pharmacy. I even called the front desk to try and get transferred bc my issue was urgent as I’m almost out of my mood stabilizers and they couldn’t even do that. Always a huge line also and I always have to give them my insurance again. Same with my wife’s account and insurance which is a whole other story! Save yourself the grief and go to a different pharmacy! I’m using rite aid now, they ALWAYS answer the phone and are super nice and helpful!!
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July 2024 by Katelyn Long
Referring to the Pharmacy only- AWFUL, UNORGANIZED, SLOW.
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June 2024 by Renata Provance
Now you don’t even get to speak to a real person! You have to leave a voicemail and just think they are going to call you back! This is a new level of low for CVS. My issue is a medication issue- not a medical emergency- but it’s still urgent! They don’t tell you when they are going to call you back. There is no timeline. Just oh someone will eventually get back to you. Ridiculous.
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August 2023 by Spiral Tote
22Aug.2023 Nice feel on customer service. They have what you need. Just at the time this store didn’t have what I was looking for. Clean and spacious isles. The way I like to shop.
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August 2023 by Brad Jones
I'm growing more and more frustrated with the pharmacy at the Thurmont, MD location. My doctor sent refills on Thursday went in in Sunday,not ready yet had to wait. Totally unexceptable.
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August 2023 by Hannah Bounds
If I could choose 0 stars then I would. This is the absolute WORST cvs ever. No one knows what they are doing. Everything g takes FOREVER and the computers never work.
