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September 2023
Confirmed an appointment for a Saturday afternoon a week in advance. Received confirmation that the appointment was set. Come to find out that they changed my appointment to Friday afternoon without notifying me. They said they tried to call once but if they did they never left a message.
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March 2023
Jane Bourassa is knowledgeable about tax laws, professional and courteous. However changing a tax preparation fee of $445 for 45 minutes of work is absolutely outrageous and too high for me to recommend Block services to others.
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June 2021
Hey Guys....Nobody is responding to me so I'm posting this here. It looks like the office is closed this week and I am very frustrated about getting my return completed. You've had all my info since Feb. Can someone please call or email me? Sorry to handle this way but getting nervous about my filing deadline.
