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March 2024 by B H
I rented 2 units, and working with Julie was a great experience. The facility is kept very clean. Better rates than across the street.
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March 2024 by Shaina Forosisky
Jewel helped us find exactly what We were looking for. We are in the middle of a move and needed a storage space immediately. Prices and customer service exceeded my expectations. We used the the public storage location off Padonia road in timonioum. Highly recommended and ask for jewel she’s the best!
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March 2024 by Matthew Angell
Came in to pay my moms bill today, Jewel was very easy to work with. Lately when we come no one is in the office to help. It was a nice change someone was there so we could pay our bill. Great customer service.
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February 2024 by Bean Dah
I came in to look for a storage unit as I will be moving abroad for school soon, Jason was so courteous. The prices here are better than what I saw at extra space. The facility is much cleaner than other places I’ve toured. Look forward to doing business here.
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January 2024 by Douglas Ashleigh
Jason is super helpful and friendly. Always a pleasure to visit
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December 2023 by Distorted Orbit
I was in a pinch and needed a unit immediately and Jason helped me secure a unit for a for a low price and helped me set up my mobile app. Absolutely God sent !
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October 2023 by Kambria Wright
Jase was a great help to me and made the whole experience pleasant. He was incredibly helpful, knowledgeable and had a great personality. He made the process fast and easy. I am grateful for his assistance and relieved to know that if I ever have any issues he will be able to help. Thank you again Jase!
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October 2023 by Patti Rae
After 3 months, my rent went up almost $50! Their policy is to raise your rent whenever they want to. Unacceptable.And I NEVER received the 1 month rent for $1 although I signed up during the promotion. Guy said no problem, that I'd get it. Nope.There have 3 moving carts total for the entire facility.I have insurance but they are still charging me $15/mo for their insurance.Look elsewhere. I'll be out of here soon. They should have a set policy concerning raise your rent.They don't so after 3 months I get a $50 increase. Then in 3 mos another $50 increase? Of course, they do not disclose their policy on rental rates.Look at their reviews on yelp which they do not include in this deceptive 4.8 rating.All yelp reviews I saw today are 1. That's right ONE. SMH
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April 2023 by Kathryn N.
The price is way to high for the tiny space they give you -- they send you notices that the next month the price is going up again -- they do this often. Public Storage sucks -- I liked the previous owners -- they were at least mindful that money does not grow on trees and people just can't put out $25 - to $50 every time they want to raise the owner's salary! One unit is clean - the other is not clean and is open to outdoor rain at the bottom of the unit. I've had to throw many things away - and they dont' even provide an area where you can dispose of those things -- they have it locked up! Very unhappy that they keep upping the price on each unit - it should be the price for the year -- not as often as they do it. Can't wait to get my things out of there for good. Will find another place that is cheaper and cleaner - for sure!
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February 2023 by Nygaa Yemariamfere
I really appreciated the excellent customer service from the attendant Jase. The establishment was clean and I felt as though he really was attentive to my needs. He was friendly, accommodating and funny. I would definitely recommend public storage to my family and friends. Thanks Jase for making this move easy :)
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February 2023 by Chadlynn Brooks
Great customer service Jason was great answered all my questions and had a great attitude too
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November 2022 by Blue Le
Make sure you need the storage for a short time. The rent increases happen at any time and you really have to see if it's worth it for the stuff you keep in there. The $1 rent special does not apply and with the storage options around(literally across the street) you really have to look at what you are willing to spend and for how long.
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October 2022 by Shyreece Jeffrey
This was such a great experience.This was my first time using a public storage and Herbert at the Timonium location made it such a breeze. He was very helpful, patient and knowledgeable with everything that I needed to know! He listened, answered all my questions and found me the best deal and unit!!Thank you!!!
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September 2022 by Wayne Salisbury
Im here to give a 5 star rating to Mr. Herbert. I was in a hurry and had to get a UHaul truck & storage unit at the last minute. Walked in and Mr. Herbert was on point with everything; Good customer service, organized, spot on with the everything and I'm truly impressed how this man helped me in a short amount of time. Give this man 3 promotions, I know he deserve it.?
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September 2022 by Shakia Stowers
My experience was great with this storage company. Herbert the manager was very nice & extremely helpful. It’s very clean there as well & that’s what I like the most.
