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January 2024 by Michelle Ettienne
AMaZiNG ❗️❗️❗️❗️❗️SHouT OUT to ASHLeY & her STaFF !!!!Awesome customer service and knowledge of fashion and inventory. My sister , Marcie and myself thoroughly enjoyed our time at this location. Store is WeLL stocked with unique, trendy and very fashionable items. Thank you for your service ?❤️??
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December 2023 by Joy Pryor
I've visited this store with my daughter twice. I truly hope that the owner or manager reads this post. The staff in this store should be fired! There were at least 5 associates working on both occasions that we went to the store. NOT ONCE WERE WE ACKNOWLEDGED OR ASKED IF WE NEEDED HELP FINDING ANYTHING! They would look at us and walk right past us without a word! It was done because we did not "look the part"! Because we did not look like we would spend a lot of money, we were snubbed! There's no excuse for rudeness. This store caters to young women of college student age. The staff chased the women who were young and had a certain look: ghetto fabulous. The staff was all over the ratchet customers and the girls that looked like they were trying to be Instagram models. My daughter and I were dresses plainly in jeans and tee shirts, with no makeup. In the eyes of the staff, we were "non-factors". I had given my daughter a budget of $500 as a gift for making the Dean's list a Towson University. We won't return to the store. I refuse to spend my money in a store that has unpleasant, unprofessional staff! It felt like the "Pretty Woman" scene when Julia Roberts went shopping, and the sales associate refused to assist her. The customer that spends $5 should be treated the same as the customer who spends $500. NO EXCUSES.
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November 2023 by Zeinab Safar
Different type of clothes loved it
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November 2023 by Nicholas Taylor
AKIRA is the store you want to go to if you have a fashion sense that allows you to be you more outwardly. Unfortunately, the store managers at this location make employees and sometimes even customers uncomfortable. Management here stereotypes and profiles clients as soon as they enter AKIRA. While employees do their best to connect with clients and provide them a phenomenal AKIRA experience, management makes that seemingly impossible through micromanaging tasks and interrupting the experiences that clients are having with stylists. I have already been in contact with cooperate about the concerns about management, specifically Ashley, as she has displayed and validated a pattern of racial discrimination against AKIRA clients. All in all, AKIRA is the place to shop when you are fashion: forward, backward, sideways, regardless shop AKIRA; however, do not consider the Towson location because management may be there. Online shopping with AKIRA takes away the risk of interacting with management, and again specifically Ashley, as Ashley has already had and continues to have a negative impact on AKIRA's integrity and image.
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September 2023 by Itsameh
Love all the colors and styles
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September 2023 by beverly coleman
Oh my goodness!! I love this store! Definitely the place to go for unique clothing options. The staff are helpful and nice as well.Just found out that there's a location at Columbia Mall as well. Will be checking there out soon.
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September 2023 by MeMe T
OMG if it wasn’t for Makayla I would never shop here!!! You can tell who loves their job here, there are girls that don’t speak and make funny faces, but every time I’ve come and Makayla is there she actually puts time into helping me make my outfits come to life!!!! GIVE THIS GIRL A RAISE!!!! Thank you so much Makayla there aren’t many like you left in retail!
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September 2023 by A Lee
Put all three pairs of my shoes back after they offered to hold it. For all of that I could have walked around the store with my own stuff.Their security guard took my stuff back after they left sensors on. All around awful experience!
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August 2023 by Cassandra Renee
This is an exciting, funky, trendy store with an abundance of selections!
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July 2023 by Kaylin Lake
The selection is huge and every employee was so helpful!!
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May 2023 by Hugo Avenue
HORRIBLE!!! RASCIST & PROFILED. My daughter and I stopped in their Towson location to get her 3 outfits for her Sweet 16 birthday party. The moment our toe touched the front door we were profiled and followed by the security guard. If we picked up an item on the clothing rack he was at the end of the clothing rack every step. If we moved 5 feet he would follow us. We were the only AA's in the store but there were numerous other ethnicities in there - he never followed or paid attention to anyone else but us. We noticed him following us so we went to the other end of the store to shop...wouldn't you guess it there he was 5 feet behind us. It got to the point where I politely said "can I help you with something?" His response, "are you feeling guilty about something?" What should I feel guilty about? I'm 50+, my daughter is 16 but tall for her age. I don't know what we should feel guilty about. He followed us again, I said "hello, you can stop following us." He claimed he was going to the break room which was no where near that end of the store but he never moved. We finally got fed up after 20+ minutes of being followed that we put all the outfits back that she had chosen and went and purchased better ones from a new boutique a few stores down. I WILL NEVER SHOP IN THIS STORE AGAIN! BEWARE. DO BETTER AKIRA!!
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April 2023 by Kira H
This store is my boo. I love the in Chicago I'm so happy they opened one here in Maryland
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April 2023 by Tiffany Smith
Cute products just cheap quality. my necklace broke the same day i got it . The leather on my boots was so fake and cheap that it rubbed off that night. i called the next day to say something about both and was told it was my fault after spending almost $400 . so yea if you want something youre never gonna wear again for a bogus price come here!!!
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February 2023 by Toya McCRae
the people that work there are really nice. They helped my daughter find a really cute outfit for her birthday.. Shout out to Ashley the manager
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February 2023 by Damoni Johnson
Racist establishment, stereotypes black shoppers don’t support this business at all cost. The store manger ASHLEY is very prejudice and a truly mean , deceitful, foul individual.